Leasing.com Reviews

Name: Leasing.com
Address: Domain House, Watchgate Newby Road,, Domain House, Watchgate Newby Road,, Stockport
Rating: 4.48

4.5 Rating 4,937 Reviews

90 %

of reviewers recommend Leasing.com

Company Reviews

Metrics

Info

4.5

Based on 4,937 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Leasing.com:

About Leasing.com

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?

Visit Website

Email:

Help@leasing.com

Location:

Domain House, Watchgate Newby Road,,
Domain House, Watchgate Newby Road,
Stockport
SK7 5DB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its ok, needs to allow users to browse options without having to go back all the time”

Helpful Report

Posted 4 weeks ago

Thank you for your review, Jhon — we appreciate the feedback. We’ll pass this to our product team to look at improving the browsing flow. If you have specific pages or steps you found frustrating, please share them with us at help@leasing.com and we’ll assist you directly.

Posted 3 weeks ago

“It's my opinion, take it or not. CLEARLY THE EXPERIENCE COULD BE BETTER.”

Helpful Report

Posted 1 month ago

We’re sorry to hear you weren’t satisfied with your experience. We appreciate your feedback and are always looking to improve. If you’d like to share more details about what could be better, please email help@leasing.com and we’ll assist you directly.

Posted 3 weeks ago

“Not quite sure I got the answer”

Helpful Report

Posted 1 month ago

The lease providers typically respond within 1–2 working days as they may be busy assisting other enquirers or their offices may be closed. As your enquiry was sent recently, you should recieve a response within this timeframe. If you’d prefer to get in touch sooner, please feel free to email help@leasing.com and we’ll be happy to assist.

Posted 1 month ago

“i only looked at the site and nver got any further”

Helpful Report

Posted 1 month ago

Thank you for your review. If you have any feedback for us regarding your user experience, please feel free to send us an email at help@leasing.com

Posted 1 month ago

“Not dealt with you yet”

Helpful Report

Posted 1 month ago

Thank you for your review, I am sorry to hear that you have had a negative experience. As we’re a Lease comparison site once you make an enquiry, you’ll be dealing directly with the lease provider. We have requested a review so you could rate your overall experience from your initial search up until making your enquiry. If you would like help getting in touch with the lease provider to discuss your initial enquiry please email help@leasing.com.

Posted 1 month ago

“cannot find paericular levels of trim vehicles. there is no option. only that model and thats it. prices reflect only for the basic models.”

Helpful Report

Posted 3 months ago

Thank you for your review. We're sorry to hear you are having issues navigating your way through the site. Please contact help@leasing.com with what you are having trouble with and we will be happy to help.

Posted 3 months ago

“A good site with excellent range of vehicles and prices but I found it difficult to specify a particular model so had to trawl through pages of lower spec models to find what I wanted.”

Helpful Report

Posted 3 months ago

Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please contact help@leasing.com with what you are having trouble with and we will be happy to help.

Posted 3 months ago

“Kept getting thrown out of web site. Giving information on wrong details.”

Helpful Report

Posted 3 months ago

Thank you for your review. We're sorry to hear you are having issues navigating your way through the site. Please can you contact help@leasing.com with further details and we will be happy to help.

Posted 3 months ago

“Good but could be Better!”

Helpful Report

Posted 3 months ago

Thanks for your review of Leasing.com As we’re always looking to improve the experience for our users, we would appreciate the opportunity to review your feedback. Please contact us at help@leasing.com with a few more details so we can look into this.

Posted 3 months ago

“You could make it easier to compare different specs of the same car”

Helpful Report

Posted 4 months ago

Thanks for your review and your feedback. We're dedicated to making improvements to our website based on customer feedback. Please email us at help@leasing.com with more information so we can look into it.

Posted 3 months ago

“Very good inventory and what appear to be best price points in the uk. However, UX is very clunky.”

Helpful Report

Posted 4 months ago

Thank you for your review, we appreciate your honest feedback. Please can you send an email to help@leasing.com with further details of your website experience so we can look into this?

Posted 4 months ago

“Not okay to not be able to get colour information on a quote”

Helpful Report

Posted 5 months ago

Thank you for your review. We appreciate your honest feedback and we'll take this into consideration for future improvements. If you have any further suggestions please contact us directly by emailing help@leasing.com.

Posted 5 months ago

“Emailed with a question but no reply”

Helpful Report

Posted 5 months ago

Thanks for your review. We’re sorry to hear you haven’t had a response to your enquiry. We have contacted the advertising partner providing the offer on your behalf and asked them to get in touch with you as soon as possible. If you need any further help, please contact help@leasing.com

Posted 5 months ago

“Not all information was on the website that I needed. For example, metallic paint option, service pack options etc”

Helpful Report

Posted 5 months ago

Thanks for your review. We're sorry to hear you weren't able to find all information on our site. Please email help@leasing.com and we'll be happy to help you with this.

Posted 5 months ago

“Thr website is complicated to navigate and the offers aren't always honoured by the provider.”

Helpful Report

Posted 7 months ago

Thanks for your review. We're sorry to hear you found our website difficult to navigate. Please email us at help@leasing.com with any feedback you have to make the experience better.

Posted 7 months ago

“no experience first time”

Helpful Report

Posted 7 months ago

Thanks for your review. We ask to be rated on your overall experience with our site from your initial search up until making your enquiry. Since we’re a comparison site for dealers and brokers, once you make an enquiry, you’ll be dealing directly with the lease provider. If you have any further feedback, please email help@leasing.com and we can review this.

Posted 7 months ago

“Needs an app on phone”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave us a review! Your feedback means a lot to us! I will pass this feedback on to the relevant team for review. If you have anything further to add, please email help@leasing.com

Posted 7 months ago

“East Web page to understand and navigate”

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Posted 8 months ago

We're so pleased to hear this, thank you!

Posted 8 months ago

“Why can't you select additional options to add to the car and see the cost in real time with the options i'm selecting? I've got to email someone with the car / the options and wait for a response - its just poor”

Helpful Report

Posted 8 months ago

Thank you for taking the time to share your feedback! We'll take this into consideration for future improvements. If you have any further suggesting on how we can improve please email help@leasing.com

Posted 8 months ago

“It would have been good to see an expected delivery date, rather than just factory order. Also it would be good to see if the cost shown is for all colours, or just one.”

Helpful Report

Posted 10 months ago

We appreciate your honest feedback. We'll work on making things better based on your comments. Please email help@leasing.com with any further information so this can be passed on to our feedback team!

Posted 10 months ago

Leasing.com is rated 4.5 based on 4,937 reviews