Leasing.com Reviews

Name: Leasing.com
Address: Domain House, Watchgate Newby Road,, Domain House, Watchgate Newby Road,, Stockport
Rating: 4.48

4.5 Rating 4,500 Reviews

90 %

of reviewers recommend Leasing.com

Company Reviews

Metrics

Info

4.5

Based on 4,500 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Leasing.com:

About Leasing.com

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?

Visit Website

Email:

Help@leasing.com

Location:

Domain House, Watchgate Newby Road,,
Domain House, Watchgate Newby Road,
Stockport
SK7 5DB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just opened an account with Leasing.com. They asked me to set up a password and tghis I did and I wrote it down as it was a new one. I was then asked to go to my email where had sent a link to confirm which I did. They then asked me to sign in to view my lease deal. I entered my email address and entered the password I had made just 30 seconds previously. Result.......password wrong......tried again slowly with the password on display so I would enter it correctly....... still refused. If Leasing.com can not even recognise a password then it does not bode well for any lease holder. Therefore I will shop elsewhere. Thank you.”

Helpful Report

Posted 3 weeks ago

Thanks for your review. I'm sorry to hear you're having trouble using the account area. We'd love to help you with this, so please send a screenshot of the error you're seeing to help@leasing.com and we will assist you.

Posted 3 weeks ago

“Considering you pay so much for car and you have to still pay a considerable amount at the end and even cover bums etc its about much for someone with health problems”

Helpful Report

Posted 1 month ago

We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can help.

Posted 1 month ago

“Didn’t feel like your process gave me info I wanted, nor did it value my interest - it was more interested in your goals of data and info harvesting, than showing me info around my wants and potential purchase. Hope this helps you”

Helpful Report

Posted 2 months ago

Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please contact help@leasing.com with what you are having trouble with and we will be happy to help.

Posted 1 month ago

“too complicated”

Helpful Report

Posted 2 months ago

Thank you for your review. We are sorry to hear the above. To help us identify where we can improve, please can you email help@leasing.com with further feedback.

Posted 2 months ago

“I am retired and would have much preferred to talk to someone”

Helpful Report

Posted 3 months ago

Thank you for your review, we're sorry to hear you had a negative experience. If you would prefer to speak to a lease provider via telephone, you can do so by clicking ‘View Deal’ on the vehicle you’re interested in. This will show a ‘Call’ button option where you’ll find the lease provider’s contact number once the 'Call' button is clicked If you’re having trouble locating this or would like to share further feedback, please email us at help@leasing.com

Posted 3 months ago

“could not find how to change colour or ad extras”

Helpful Report

Posted 4 months ago

Hi Elaine, We’re sorry to hear you didn’t have the experience you expected. We appreciate your feedback and will pass it along to our team for review as we’re always looking for ways to improve. If there’s anything else you’d like to share, please feel free to contact us at help@leasing.com.

Posted 4 months ago

“Cars not available at deals first shown. Suddenly £60+ more per month at least. Not impressed”

Helpful Report

Posted 5 months ago

Thank you for your review. We are sorry to hear you’ve had a negative experience with a lease provider on our site. Please pop us an email to help@leasing.com with further details so we can help.

Posted 5 months ago

“THE APR IS OUTRAGEOUS”

Helpful Report

Posted 6 months ago

Thank you for your review. We are sorry to hear you’ve had a negative experience. Please pop us an email to help@leasing.com with further details so we can help.

Posted 6 months ago

“Prices listed on site were not actually available on further discussion. Specifically I found that the difference was more than 130 p/m before any credit input or additional features.”

Helpful Report

Posted 9 months ago

Thanks for your review. Leasing prices can change on a daily basis and we work closely with our advertising partners to ensure that they regularly update their rates, however, please email help@leasing.com with more information so we can look into this.

Posted 9 months ago

“Unable to set own filters - fuel transmission colour etc .. also asks for contact details before you can do anything”

Helpful Report

Posted 9 months ago

“Over prices compared to other sites. I turn away after the first search.”

Helpful Report

Posted 9 months ago

Thanks for your review, we're sorry to hear you've had a negative experience on our site - the deals on our site are updated daily so it may be worth checking back to see if any new deals have been loaded. If you have any further questions, please email help@leasing.com

Posted 9 months ago

“Nobody answers the phone. Been trying all morning.”

Helpful Report

Posted 10 months ago

I'm sorry to hear you haven't heard back from a lease provider on our site. Please email help@leasing.com with more information and we will look into it for you.

Posted 10 months ago

“Price of advertised vehicle not what the company offered price much more expensive.”

Helpful Report

Posted 11 months ago

Thanks for your review. We're sorry to hear you've had this experience with a lease provider on our site. Please can you email help@leasing.com with more information so we can look into this for you.

Posted 11 months ago

“The price youqouted is no where near what the leasing company offered. They were much more expensive.”

Helpful Report

Posted 1 year ago

Hi Martin, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using Leasing.com. Please can you send an email to help@leasing.com with further details so we can look into this. Many thanks, The Leasing.com Team

Posted 1 year ago

“Because the price I saw online was £167 and when I called as told it would be £216 which is £52 more, and I was told this was because of the colour”

Helpful Report

Posted 1 year ago

Hi Atu, Thanks for your review, Leasing prices can change on a daily basis and are also affected by factors such as colour choice, optional extras or maintenance packages. This can sometimes lead to the situation that you describe, but it is extremely important to us that the rates advertised on our site are accurate and can be offered. If you need any further help, please contact help@leasing.com

Posted 1 year ago

“I could select make and model but couldn't select derivative. Otherise the experience was okay.”

Helpful Report

Posted 1 year ago

Hi David, Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please send some more information to help@leasing.com and we will do our best to help.

Posted 1 year ago

“The costs are not clear.”

Helpful Report

Posted 1 year ago

Hi Clare, Thank you for your review, please contact help@leasing.com with what you are having trouble with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 1 year ago

“Offer / price on leasing.com not available with supplier.”

Helpful Report

Posted 1 year ago

Hi Christian, Thanks for your review, we're sorry to hear you’ve had this sort of experience with an advertising partner. All rates that our advertising partners are able to offer can change rapidly, particularly when dealing with vehicles where limited stock is available. Unfortunately, this can result in the lease deal being no longer available. Please email help@leasing.com with further details and we would be more than happy to look into this for you. Many thanks The Leasing.com Team

Posted 1 year ago

“I heard nothing back!”

Helpful Report

Posted 2 years ago

Hi David, Thank you for your feedback. We've located your enquiry in our system and it seems that the lease provider has forwarded a quote directly to the email address provided when you initially inquired. If you're having trouble spotting the quote in your email inbox, it's possible it has been sorted into your spam folder. If you're experiencing any difficulties in locating the quote or need additional assistance in reaching out to the lease provider, please feel free to email our Customer Operations Team at help@leasing.com and we will be more than happy to assist you. Many Thanks, The Leasing.com Team

Posted 2 years ago

“Not clear to buy a car”

Helpful Report

Posted 2 years ago

Hi AlirezaAmani, Thanks for your review, We’re THE car leasing comparison site and are 100% independently owned. We provide the widest choice of offers from franchised motor dealerships, independent brokers, motor manufacturers, funders and leasing companies, and our success has been built on putting you in touch with our advertising partners who are able to meet your needs. I will send this feedback to our feedback team on your behalf. If you have anything further to add please email help@leasing.com Many thanks The Leasing.com Team

Posted 2 years ago

Leasing.com is rated 4.5 based on 4,500 reviews