Leasing.com Reviews

Name: Leasing.com
Address: Domain House, Watchgate Newby Road,, Domain House, Watchgate Newby Road,, Stockport
Rating: 4.46

4.5 Rating 3,663 Reviews

90 %

of reviewers recommend Leasing.com

Company Reviews

Metrics

Info

4.5

Based on 3,663 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Leasing.com:

About Leasing.com

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?

Visit Website

Phone:

0161 482 7650

Email:

Help@leasing.com

Location:

Domain House, Watchgate Newby Road,,
Domain House, Watchgate Newby Road,
Stockport
SK7 5DB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Because the price I saw online was £167 and when I called as told it would be £216 which is £52 more, and I was told this was because of the colour”

Helpful Report

Posted 1 month ago

Hi Atu, Thanks for your review, Leasing prices can change on a daily basis and are also affected by factors such as colour choice, optional extras or maintenance packages. This can sometimes lead to the situation that you describe, but it is extremely important to us that the rates advertised on our site are accurate and can be offered. If you need any further help, please contact help@leasing.com

Posted 1 month ago

“I could select make and model but couldn't select derivative. Otherise the experience was okay.”

Helpful Report

Posted 1 month ago

Hi David, Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please send some more information to help@leasing.com and we will do our best to help.

Posted 1 month ago

“The costs are not clear.”

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Posted 2 months ago

Hi Clare, Thank you for your review, please contact help@leasing.com with what you are having trouble with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 2 months ago

“Offer / price on leasing.com not available with supplier.”

Helpful Report

Posted 3 months ago

Hi Christian, Thanks for your review, we're sorry to hear you’ve had this sort of experience with an advertising partner. All rates that our advertising partners are able to offer can change rapidly, particularly when dealing with vehicles where limited stock is available. Unfortunately, this can result in the lease deal being no longer available. Please email help@leasing.com with further details and we would be more than happy to look into this for you. Many thanks The Leasing.com Team

Posted 3 months ago

“I heard nothing back!”

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Posted 7 months ago

Hi David, Thank you for your feedback. We've located your enquiry in our system and it seems that the lease provider has forwarded a quote directly to the email address provided when you initially inquired. If you're having trouble spotting the quote in your email inbox, it's possible it has been sorted into your spam folder. If you're experiencing any difficulties in locating the quote or need additional assistance in reaching out to the lease provider, please feel free to email our Customer Operations Team at help@leasing.com and we will be more than happy to assist you. Many Thanks, The Leasing.com Team

Posted 7 months ago

“Not clear to buy a car”

Helpful Report

Posted 11 months ago

Hi AlirezaAmani, Thanks for your review, We’re THE car leasing comparison site and are 100% independently owned. We provide the widest choice of offers from franchised motor dealerships, independent brokers, motor manufacturers, funders and leasing companies, and our success has been built on putting you in touch with our advertising partners who are able to meet your needs. I will send this feedback to our feedback team on your behalf. If you have anything further to add please email help@leasing.com Many thanks The Leasing.com Team

Posted 11 months ago

“Is very good”

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Posted 1 year ago

“I need to know more about the car's specs before I can confidently proceed with an enquiry.”

Helpful Report

Posted 1 year ago

Hi David, Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please contact help@leasing.com with what you are having trouble with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 1 year ago

“responses stopped after first response”

Helpful Report

Posted 1 year ago

Hi Colin, Thanks for your review. We’re sorry to hear you haven’t had a response from the lease provider. We have contacted the lease provider on your behalf and asked them to get in touch with you as soon as possible. Once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ to view the response. If you need any further help, please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 1 year ago

“I'm looking for Automatic gear car and all deals are for manual”

Helpful Report

Posted 1 year ago

Hi Tamil, Thank you for your review. As Leasing.com is the lease comparison website we have provided a variety of filters to help with your search. To filter your search to view automatic vehicles please initially search the make and model that you are interest in. At the top of the page just above the search results you should see a section called 'Customise your lease'. If you click the 'Transmission & Drivetrain' option and then 'Transmission' you should be able to filter your search to view just automatic vehicles. If you need any further help with this please contact us at help@leasing.com Many thanks, The Leasing.com Team

Posted 1 year ago

“Told delivery date was delayed by several months, so spent £500 servicing old car ( BMW x4 ) then to be told they made a mistake and car coming on time , car delivered with scratches and large paint blemish on bonnet , car valet was appalling , still had stickers on interior/ exterior glue residue over bumpers etc, topped off with only half charge . Suggest better quality control before delivery , if I was buying car it would have gone straight back on transporter . Suggest be”

Helpful Report

Posted 1 year ago

Hi William, Thank you for your review and for making us aware of this issue. We ask our customers to leave us a review based on how they found the usability of leasing.com, and as a car comparison site we do not have involvement with the supply process of the vehicles. You would be best leaving this review to the company supplying the vehicle to you as you may then get some further help/advice. We hope you get this issue sorted and please feel free to contact us directly if you have any questions. Many thanks The Leasing.com Team

Posted 1 year ago

“Make account creation and/or logging in on a mobile phone much more user friendly because currently it just isn't and I threw in the towel.”

Helpful Report

Posted 1 year ago

Hi Ken, Thanks for your review. We're sorry to hear you are having issues logging in to your account. Please contact help@leasing.com with what you are having trouble with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 1 year ago

“I have been waiting in vain for a response to my email”

Helpful Report

Posted 1 year ago

Hi Neil, Thanks for your review. We’re sorry to hear you haven’t had a response to your enquiry. I have searched our system and I can see that you made your enquiry yesterday. Please note, the usual turnaround time for receiving a response from an advertising partner is within 2 working days. Once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ to view the response. I can also see that you are currently in touch with our Customer Operations team regarding this so they will be able to help assist you further with this matter. If you need any further help, please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 1 year ago

“You allow companies to offer quotes that will never be offered to customers just to entice them to their websites. And you take no responsibility for it. I’ve complained to the Advertising Standards Authority. Shameless.”

Helpful Report

Posted 1 year ago

Hi Christopher, Thank you for your review, As It is extremely important to us that the rates advertised on our site are accurate we have located your one enquiry and contacted the lease provider your enquiry was sent to, they have let us know that the deal can be honoured as advertised. As Leasing prices can change on a daily basis and we work closely with our advertising partners to ensure that they regularly update their rates. If you need further assistance or experience any other issues using Leasing.com, please email help@leasing.com and we will be happy to help. Many thanks, The Leasing.com Team

Posted 1 year ago

“I found the speed of contact to be good, but just disappointed that I can’t be considered because I don’t have a British driver’s license, and no credit history. Not sure if there is an alternative option.”

Helpful Report

Posted 1 year ago

Hi James, Thank you for your review. When taking out a lease vehicle you'll find funders require a full UK driving license and a good credit history is often a requirement. Please take a look at this car subscriptions link and have a look at the T&Cs for taking one out as you may qualify - https://leasing.com/services/car-subscriptions/ If you have any further questions, please email us at help@leasing.com Many thanks The Leasing.com Team

Posted 1 year ago

“When we went online we stated 10.000 miles per annum, and asked for a quote at that mileage. When advertiser gave us quote they had been informed 5000 miles per annum”

Helpful Report

Posted 2 years ago

Hi Michael, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can look into this. Many thanks, The Leasing.com Team

Posted 2 years ago

“'In stock' listings aren't stock cars -but take you to generic deals for a range of models. It's clumsy to use, difficult to see real deals on real cars.”

Helpful Report

Posted 2 years ago

Hi Liz Thanks for your review At Leasing.com, we're always looking to improve the experience for our users so I will send this feedback to our feedback team on your behalf. Regarding the in stock page you mention. All of the deals listed on this page are classed as ‘in stock’ and can be delivered to your door. The images used are for illustration purposes, rather than a picture of a real car, because there are usually a large number of stock vehicles available for that model in a range of colours from different partners for you to choose from. To help you find a stock vehicle, we also provide an ‘in stock’ toggle found just below the filters at the top of the page to help you view in stock lease deals. If you have any further questions or comments, please email help@leasing.com Many thanks The Leasing.com Team

Posted 2 years ago

“Deal on site was not what was available from lease company, price was increased, and then by the end of the conversation they had to offer to call me back because they werent even able to offer the higher price and it had changed again - doesnt seem much point having a search enginer before a broker before a lease company if the price is not honoured from the initial contact”

Helpful Report

Posted 2 years ago

Hi Elliot, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can help. Many thanks, The Leasing.com Team

Posted 2 years ago

“Most of the good deals are errors”

Helpful Report

Posted 2 years ago

Hi Adam, Thanks for your review and we're sorry you've had a negative experience when making an enquiry. Unfortunately stock deals can sell quickly as the amount of vehicles the advertising partners have will be limited. We do monitor the deals on the site closely to avoid any misadvertising or incorrect/out of date deals being on there, however we would be interested in looking into this further for you so please email help@leasing.com with further information. Many thanks, The Leasing.com Team

Posted 2 years ago

“I expected to receive a list of providers with their phone numbers and or email addresses so that I could approach them directly. As yet I have received no helpful response to my enquiry.”

Helpful Report

Posted 2 years ago

Hi Keith, Thanks for your review and we're sorry you've had a bad experience. We've reviewed your account and it seems like the advertising partner you enquired with provided a timely and detailed response. That said, if you have had a bad experience with one of our advertising partners we would be very keen to hear about it. Please email us at help@leasing.com with some details and we'll be happy to investigate. Many thanks, The Leasing.com Team

Posted 2 years ago

Leasing.com is rated 4.5 based on 3,663 reviews