Leasing.com Reviews

Name: Leasing.com
Address: Domain House, Watchgate Newby Road,, Domain House, Watchgate Newby Road,, Stockport
Rating: 4.47

4.5 Rating 4,360 Reviews

90 %

of reviewers recommend Leasing.com

Company Reviews

Metrics

Info

4.5

Based on 4,360 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Leasing.com:

About Leasing.com

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?

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Email:

Help@leasing.com

Location:

Domain House, Watchgate Newby Road,,
Domain House, Watchgate Newby Road,
Stockport
SK7 5DB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am retired and would have much preferred to talk to someone”

Helpful Report

Posted 2 weeks ago

Thank you for your review, we're sorry to hear you had a negative experience. If you would prefer to speak to a lease provider via telephone, you can do so by clicking ‘View Deal’ on the vehicle you’re interested in. This will show a ‘Call’ button option where you’ll find the lease provider’s contact number once the 'Call' button is clicked If you’re having trouble locating this or would like to share further feedback, please email us at help@leasing.com

Posted 2 weeks ago

“could not find how to change colour or ad extras”

Helpful Report

Posted 1 month ago

Hi Elaine, We’re sorry to hear you didn’t have the experience you expected. We appreciate your feedback and will pass it along to our team for review as we’re always looking for ways to improve. If there’s anything else you’d like to share, please feel free to contact us at help@leasing.com.

Posted 4 weeks ago

“Cars not available at deals first shown. Suddenly £60+ more per month at least. Not impressed”

Helpful Report

Posted 2 months ago

Thank you for your review. We are sorry to hear you’ve had a negative experience with a lease provider on our site. Please pop us an email to help@leasing.com with further details so we can help.

Posted 2 months ago

“THE APR IS OUTRAGEOUS”

Helpful Report

Posted 3 months ago

Thank you for your review. We are sorry to hear you’ve had a negative experience. Please pop us an email to help@leasing.com with further details so we can help.

Posted 3 months ago

“Prices listed on site were not actually available on further discussion. Specifically I found that the difference was more than 130 p/m before any credit input or additional features.”

Helpful Report

Posted 6 months ago

Thanks for your review. Leasing prices can change on a daily basis and we work closely with our advertising partners to ensure that they regularly update their rates, however, please email help@leasing.com with more information so we can look into this.

Posted 6 months ago

“Unable to set own filters - fuel transmission colour etc .. also asks for contact details before you can do anything”

Helpful Report

Posted 6 months ago

Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please contact help@leasing.com with what you are having trouble with and we will be happy to help.

Posted 6 months ago

“Over prices compared to other sites. I turn away after the first search.”

Helpful Report

Posted 6 months ago

Thanks for your review, we're sorry to hear you've had a negative experience on our site - the deals on our site are updated daily so it may be worth checking back to see if any new deals have been loaded. If you have any further questions, please email help@leasing.com

Posted 6 months ago

“Nobody answers the phone. Been trying all morning.”

Helpful Report

Posted 7 months ago

I'm sorry to hear you haven't heard back from a lease provider on our site. Please email help@leasing.com with more information and we will look into it for you.

Posted 7 months ago

“Price of advertised vehicle not what the company offered price much more expensive.”

Helpful Report

Posted 8 months ago

Thanks for your review. We're sorry to hear you've had this experience with a lease provider on our site. Please can you email help@leasing.com with more information so we can look into this for you.

Posted 8 months ago

“The price youqouted is no where near what the leasing company offered. They were much more expensive.”

Helpful Report

Posted 1 year ago

Hi Martin, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using Leasing.com. Please can you send an email to help@leasing.com with further details so we can look into this. Many thanks, The Leasing.com Team

Posted 1 year ago

“Because the price I saw online was £167 and when I called as told it would be £216 which is £52 more, and I was told this was because of the colour”

Helpful Report

Posted 1 year ago

Hi Atu, Thanks for your review, Leasing prices can change on a daily basis and are also affected by factors such as colour choice, optional extras or maintenance packages. This can sometimes lead to the situation that you describe, but it is extremely important to us that the rates advertised on our site are accurate and can be offered. If you need any further help, please contact help@leasing.com

Posted 1 year ago

“I could select make and model but couldn't select derivative. Otherise the experience was okay.”

Helpful Report

Posted 1 year ago

Hi David, Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please send some more information to help@leasing.com and we will do our best to help.

Posted 1 year ago

“The costs are not clear.”

Helpful Report

Posted 1 year ago

Hi Clare, Thank you for your review, please contact help@leasing.com with what you are having trouble with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 1 year ago

“Offer / price on leasing.com not available with supplier.”

Helpful Report

Posted 1 year ago

Hi Christian, Thanks for your review, we're sorry to hear you’ve had this sort of experience with an advertising partner. All rates that our advertising partners are able to offer can change rapidly, particularly when dealing with vehicles where limited stock is available. Unfortunately, this can result in the lease deal being no longer available. Please email help@leasing.com with further details and we would be more than happy to look into this for you. Many thanks The Leasing.com Team

Posted 1 year ago

“I heard nothing back!”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your feedback. We've located your enquiry in our system and it seems that the lease provider has forwarded a quote directly to the email address provided when you initially inquired. If you're having trouble spotting the quote in your email inbox, it's possible it has been sorted into your spam folder. If you're experiencing any difficulties in locating the quote or need additional assistance in reaching out to the lease provider, please feel free to email our Customer Operations Team at help@leasing.com and we will be more than happy to assist you. Many Thanks, The Leasing.com Team

Posted 1 year ago

“Not clear to buy a car”

Helpful Report

Posted 2 years ago

Hi AlirezaAmani, Thanks for your review, We’re THE car leasing comparison site and are 100% independently owned. We provide the widest choice of offers from franchised motor dealerships, independent brokers, motor manufacturers, funders and leasing companies, and our success has been built on putting you in touch with our advertising partners who are able to meet your needs. I will send this feedback to our feedback team on your behalf. If you have anything further to add please email help@leasing.com Many thanks The Leasing.com Team

Posted 2 years ago

“Is very good”

Helpful Report

Posted 2 years ago

“I need to know more about the car's specs before I can confidently proceed with an enquiry.”

Helpful Report

Posted 2 years ago

Hi David, Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please contact help@leasing.com with what you are having trouble with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 2 years ago

“responses stopped after first response”

Helpful Report

Posted 2 years ago

Hi Colin, Thanks for your review. We’re sorry to hear you haven’t had a response from the lease provider. We have contacted the lease provider on your behalf and asked them to get in touch with you as soon as possible. Once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ to view the response. If you need any further help, please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 2 years ago

“I'm looking for Automatic gear car and all deals are for manual”

Helpful Report

Posted 2 years ago

Hi Tamil, Thank you for your review. As Leasing.com is the lease comparison website we have provided a variety of filters to help with your search. To filter your search to view automatic vehicles please initially search the make and model that you are interest in. At the top of the page just above the search results you should see a section called 'Customise your lease'. If you click the 'Transmission & Drivetrain' option and then 'Transmission' you should be able to filter your search to view just automatic vehicles. If you need any further help with this please contact us at help@leasing.com Many thanks, The Leasing.com Team

Posted 2 years ago

Leasing.com is rated 4.5 based on 4,360 reviews