Leasing.com Reviews

Name: Leasing.com
Address: Domain House, Watchgate Newby Road,, Domain House, Watchgate Newby Road,, Stockport
Rating: 4.48

4.5 Rating 4,937 Reviews

90 %

of reviewers recommend Leasing.com

Company Reviews

Metrics

Info

4.5

Based on 4,937 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Leasing.com:

About Leasing.com

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?

Visit Website

Email:

Help@leasing.com

Location:

Domain House, Watchgate Newby Road,,
Domain House, Watchgate Newby Road,
Stockport
SK7 5DB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is very confusing asking unnecessary personal questions”

Helpful Report

Posted 1 month ago

We’re sorry for the confusion. On Leasing.com we sometimes ask a few questions to tailor results and connect you with the right providers. If you’d prefer not to share certain details, you can skip optional fields and proceed, or email help@leasing.com and we’ll assist further.

Posted 1 month ago

“You’ve not done anything yet”

Helpful Report

Posted 1 month ago

As Leasing.com is lease a comparison site we ask to be rated on your overall experience of using our website; This can range from your initial search up until making your enquiry. Once you make an enquiry, you’ll be dealing directly with the lease provider. If you would like help getting in touch with the provider please email help@leasing.com so we can assist further.

Posted 1 month ago

“Want to proceed but no one answers the phones”

Helpful Report

Posted 1 month ago

Most deals on Leasing.com include a ‘Call’ button so you can speak directly with the provider. If the provider isn’t available, simply select ‘Get a quote’ and they’ll contact you. We would still like to investigate this further, please can you email help@leasing.com with further details?

Posted 1 month ago

“You must be mad, asking for a review before you have done anything?”

Helpful Report

Posted 1 month ago

Thank you for your review, We ask to be rated on your overall experience with our site from your initial search up until making your enquiry. Since we’re a comparison site for dealers and brokers, once you make an enquiry, you’ll be dealing directly with the lease provider. If you have any further feedback, please email help@leasing.com and we can review this.

Posted 1 month ago

“Can’t get to speak to anybody”

Helpful Report

Posted 2 months ago

Thanks for your review. We’re sorry to hear you haven’t had a response to your enquiry. We have contacted the advertising partner providing the offer on your behalf and asked them to get in touch with you as soon as possible. If you need any further help, please contact help@leasing.com

Posted 2 months ago

“Way too ££££ for me.”

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Posted 4 months ago

Thank you for your review. The prices on our site are updated daily by the lease providers on our site, so if you keep an eye on the website, you may find a cheaper price pops up! If you have any questions, please email us at help@leasing.com

Posted 3 months ago

“The quotes on the cars always seem to come with conditions that are different to the actual site. Today I received a quote from Rivervale for a Volvo xc40 4B black edition ultra saying it does not include maintenance, yet the same quote I got for the same car did include maintenance and was from the same company. I emailed to ask why and yet to receive a reply. I have a current lease with Arval that runs out in June 2026 and when I leased the car everything was so smooth and they always replied to emails. I have leased four cars in the last ten years and now looking for my fifth lease.”

Helpful Report

Posted 4 months ago

We’re sorry to hear about your experience. Our advertising partners regularly update their deals to ensure pricing on our site remains accurate and up to date. They also choose which offers to advertise, helping us ensure that all rates shown are current and available. If you’d like us to look into this further, please contact help@leasing.com and our team will be happy to assist.

Posted 4 months ago

“Prices shot up when I came back an hour later”

Helpful Report

Posted 4 months ago

Thanks for your review, The lease providers on our site regularly update their deals to keep our pricing accurate and up to date. Occasionally, this may result in certain deals being removed if they have sold out or if their pricing has changed. As it is important to us to ensure the rates advertised on our website are accurate, please contact help@leasing.com directly so a member of our team can look into this further.

Posted 4 months ago

“Quote does not include optional extras included in communication”

Helpful Report

Posted 4 months ago

I am sorry to hear this, We will make the lease provider aware and ask them to get in touch with you directly. If you need any further help, please contact help@leasing.com

Posted 4 months ago

“I’ve enquired about a leasing.com deal twice now now on separate offers and neither company offering the deal has contacted me.”

Helpful Report

Posted 5 months ago

Thank you for your review. I have managed to find 1 enquiry made yesterday with your email address and I have asked the lease provider to get in touch with you regarding this. If you need anything else, please email help@leasing.com

Posted 5 months ago

“I just opened an account with Leasing.com. They asked me to set up a password and tghis I did and I wrote it down as it was a new one. I was then asked to go to my email where had sent a link to confirm which I did. They then asked me to sign in to view my lease deal. I entered my email address and entered the password I had made just 30 seconds previously. Result.......password wrong......tried again slowly with the password on display so I would enter it correctly....... still refused. If Leasing.com can not even recognise a password then it does not bode well for any lease holder. Therefore I will shop elsewhere. Thank you.”

Helpful Report

Posted 6 months ago

Thanks for your review. I'm sorry to hear you're having trouble using the account area. We'd love to help you with this, so please send a screenshot of the error you're seeing to help@leasing.com and we will assist you.

Posted 6 months ago

“Considering you pay so much for car and you have to still pay a considerable amount at the end and even cover bums etc its about much for someone with health problems”

Helpful Report

Posted 7 months ago

We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can help.

Posted 7 months ago

“Didn’t feel like your process gave me info I wanted, nor did it value my interest - it was more interested in your goals of data and info harvesting, than showing me info around my wants and potential purchase. Hope this helps you”

Helpful Report

Posted 8 months ago

Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please contact help@leasing.com with what you are having trouble with and we will be happy to help.

Posted 8 months ago

“too complicated”

Helpful Report

Posted 8 months ago

Thank you for your review. We are sorry to hear the above. To help us identify where we can improve, please can you email help@leasing.com with further feedback.

Posted 8 months ago

“I am retired and would have much preferred to talk to someone”

Helpful Report

Posted 9 months ago

Thank you for your review, we're sorry to hear you had a negative experience. If you would prefer to speak to a lease provider via telephone, you can do so by clicking ‘View Deal’ on the vehicle you’re interested in. This will show a ‘Call’ button option where you’ll find the lease provider’s contact number once the 'Call' button is clicked If you’re having trouble locating this or would like to share further feedback, please email us at help@leasing.com

Posted 9 months ago

“could not find how to change colour or ad extras”

Helpful Report

Posted 10 months ago

Hi Elaine, We’re sorry to hear you didn’t have the experience you expected. We appreciate your feedback and will pass it along to our team for review as we’re always looking for ways to improve. If there’s anything else you’d like to share, please feel free to contact us at help@leasing.com.

Posted 10 months ago

“Cars not available at deals first shown. Suddenly £60+ more per month at least. Not impressed”

Helpful Report

Posted 11 months ago

Thank you for your review. We are sorry to hear you’ve had a negative experience with a lease provider on our site. Please pop us an email to help@leasing.com with further details so we can help.

Posted 11 months ago

“THE APR IS OUTRAGEOUS”

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Posted 1 year ago

Thank you for your review. We are sorry to hear you’ve had a negative experience. Please pop us an email to help@leasing.com with further details so we can help.

Posted 1 year ago

“Prices listed on site were not actually available on further discussion. Specifically I found that the difference was more than 130 p/m before any credit input or additional features.”

Helpful Report

Posted 1 year ago

Thanks for your review. Leasing prices can change on a daily basis and we work closely with our advertising partners to ensure that they regularly update their rates, however, please email help@leasing.com with more information so we can look into this.

Posted 1 year ago

“Unable to set own filters - fuel transmission colour etc .. also asks for contact details before you can do anything”

Helpful Report

Posted 1 year ago

Leasing.com is rated 4.5 based on 4,937 reviews