Leasing.com Reviews

Name: Leasing.com
Address: Domain House, Watchgate Newby Road,, Domain House, Watchgate Newby Road,, Stockport
Rating: 4.49

4.5 Rating 5,265 Reviews

91 %

of reviewers recommend Leasing.com

Company Reviews

Metrics

Info

4.5

Based on 5,265 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Leasing.com:

About Leasing.com

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?

Visit Website

Email:

Help@leasing.com

Location:

Domain House, Watchgate Newby Road,,
Domain House, Watchgate Newby Road,
Stockport
SK7 5DB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You are advertising a vehicle that is not actually available! Waste of time. When you get through to the actual company they try and sell you a vehicle for more a month.”

Helpful Report

Posted 1 week ago

Hi Aytac, sorry to hear about your experience. If you’d like to share which vehicle you're referring to, we can help flag it and pass your feedback on to the advertising partner. You can reach us at help@leasing.com.

Posted 6 days ago

“Absolute con, ridiculous cost.”

Helpful Report

Posted 1 week ago

Hi Danny, sorry to hear you feel that way. If you’d like to share which aspects you found most concerning, we can help clarify or pass your feedback on. You can reach us at help@leasing.com.

Posted 1 week ago

“i haven't receievd the quotes i requested over 2 weeks ago”

Helpful Report

Posted 2 months ago

We have checked our systems and can see the lease provider has responded to your enquiry. You can view their message by logging into your Leasing.com account and heading to ‘My Account > My Enquiries’. If you need help locating the message, please email help@leasing.com and we will be happy to assist.

Posted 2 months ago

“Nobody bothered to answer my enquiry.”

Helpful Report

Posted 2 months ago

We have checked our system and can see your initial enquiry was made yesterday. The advertising partners on our site typically respond within 1–2 working days as they may be busy assisting other enquirers or their offices may have been closed. If you need any further help, please email help@leasing.com and we’ll be happy to assist.

Posted 2 months ago

“Just want a quote straight away… none of this emailing me to see anything”

Helpful Report

Posted 2 months ago

We have checked our system and can see your initial enquiry was made yesterday at 22:42pm. Please allow the lease providers around 1-2 working days to get back to you on your enquiry, as their offices were closed when you enquired. Please email help@leasing.com with any further questions and we’ll be happy to assist.

Posted 2 months ago

“Not clear”

Helpful Report

Posted 2 months ago

We're sorry to hear you're struggling to navigate your way through the site. Please share any details you’re unsure about, and contact help@leasing.com so we can look into it.

Posted 2 months ago

“You did not listen to the deal I wanted”

Helpful Report

Posted 3 months ago

We’re sorry you experienced this with an advertising partner from our site. Please email the exact deal details of your enquiry to help@leasing.com so we can look into this for you.

Posted 3 months ago

“Not got the vehicle advertised for 26 weeks!”

Helpful Report

Posted 3 months ago

We’re sorry to hear you haven’t received the vehicle from the advertising partner. Please share any reference details or the vehicle info, and contact help@leasing.com so we can look into it.

Posted 3 months ago

“First time I try to use lease for my new car ,hopefully get what I need sooner. Thank you for help .”

Helpful Report

Posted 3 months ago

Thanks for sharing, Karima. We’re glad you’re trying Leasing.com for your new car. If you need any help finding options or have questions, please feel free to contact help@leasing.com.

Posted 3 months ago

“Requested a lease deal on an Abarth 600. The quote I received was not what was advertised. I ha e tried to create an account for quotes (without success). I've responded to you via your email address in your profile, only to be advised. Email address does not exist”

Helpful Report

Posted 4 months ago

I can see that the advertising partner you contacted has provided a quote matching the price displayed on our website. If you have received a different quote via email, please forward this to us at help@leasing.com so we can investigate further. Regarding the issue you are experiencing with your account, please contact us at help@leasing.com and include the following information: * Any error messages or screenshots * The email address you attempted to use Once received, we will investigate the issue and aim to resolve it as quickly as possible.

Posted 4 months ago

“Site is difficult to find the vehicle I’m looking fot”

Helpful Report

Posted 4 months ago

Thank you for your review, we’re sorry to hear you are struggling with your search. We would love to help you locate relevant deals so you can get in touch with the advertising partner. Please contact us at help@leasing.com with details of the vehicle you're interested in and our team will be happy to assist.

Posted 4 months ago

“Carline was awful, Graham was rude and arrogant will not ever recommend to anyone!”

Helpful Report

Posted 4 months ago

We’re sorry to hear about your experience with the advertising partner. As we would like to look into this further, please can you contact help@leasing.com with additional details?

Posted 4 months ago

“Keep getting emails and texts that someone is trying to get in touch but no call. The links to book a call don’t work.”

Helpful Report

Posted 4 months ago

We’re sorry to hear you’re receiving repeated messages from a lease provider on our site. If you’d like us to look into this, please email help@leasing.com with the email address you’re using and a brief description of the problem (including any screenshots if possible). We can also help coordinate a direct callback from a provider.

Posted 4 months ago

“Im very dissapointed that having done a quote online when i had a call back the monthly cost was nearly £100 more. the person i spoke to told me he would get back to me the following morning but didnt bother. the chap i spoke to was Vijay Singh. still need to lease a car but loosing patience.”

Helpful Report

Posted 4 months ago

We’re sorry to hear about the discrepancy and the missed callback. We understand how frustrating that is. If you’d like us to look into the quoted price difference and the missed follow-up, please email help@leasing.com with the contact details you used and we can investigate and help connect you with the provider.

Posted 4 months ago

“very , very , very , poor...... agreement.... NAH not with you guys!”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re sorry to hear you’re unhappy. Please email help@leasing.com with your details so we can review your case and assist you directly. Kind regards, Team Leasing.com

Posted 5 months ago

“Getting an answer from your organisation is becoming so dire that we might as well revert back to stone ages! I sent messages through different media, text, email, chat etc with no avail. Once I managed to speak with this lady in which she promised to get back to me, and guess what, she didn't. It is total disarray to put it in short. Hope someone reads my messages and ultimately return to me. Thanks”

Helpful Report

Posted 5 months ago

Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can help you get in touch with the lease provider your initial enquiry was sent to.

Posted 5 months ago

“Poor website I would of expected a quote on line almost immediately?”

Helpful Report

Posted 7 months ago

Thanks for your review. We're sorry to hear your enquiry response didn't meet your expectations. Please email us at help@leasing.comw with further details so we can look into this for you.

Posted 7 months ago

“You would not lease a car to me because I live on a UK Island . Frankly I will be taking the issue up as Discrimination. The clear issue is there to be seen . If I bought a car as I have done often and collected it from the outlet in London or Glasgow but register to me in Islay . What the —-/ is the difference I am still in the UK. I am not Off Shore as the Channel Islands governed by the same regulations as an individual in Birmingham or Manchester . But our solicitor will argue that . Disgracefull.”

Helpful Report

Posted 7 months ago

Thank you for your review, and we’re sorry to hear about your experience. As Leasing.com is a lease comparison website, we don’t supply the vehicles or deals shown on our platform. Some of our advertising partners may have delivery restrictions outside the UK mainland however, if delivery is available, additional fees may apply. The best way to confirm if this can be arranged for the deal you are interested in is by clicking 'view deal' to contact the lease provider directly.  We appreciate your feedback and will share this with our team to help improve our users’ experience. If you’d like to share anything further, please email help@leasing.com.

Posted 7 months ago

“Difficult to navigate and to select maintenance option”

Helpful Report

Posted 7 months ago

Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please contact help@leasing.com with what you are having trouble with and we will be happy to help.

Posted 7 months ago

“Frequently not directly provided with a quote.”

Helpful Report

Posted 8 months ago

Thank you for your review. We are sorry to hear that you have not yet received a response to your enquiry. We have contacted the relevant advertising partners and requested that they follow up with you as soon as possible. If you’d like any further assistance, please email us at help@leasing.com and a member of our team will be happy to help.

Posted 8 months ago

Leasing.com is rated 4.5 based on 5,265 reviews