LAURA BOND Reviews

Name: LAURA BOND
Rating: 4.80

4.8 Rating 1,444 Reviews

95 %

of reviewers recommend LAURA BOND

4.8

Based on 1,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About LAURA BOND:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was super nervous about getting a septum piercing but all the staff at Laura Bond were so lovely I instantly felt at ease as soon as I got in the door. Everything was explained in detail so I knew exactly what to expect which was a huge help. The only thing I would say was that as a petite person there wasn’t much jewellery available in a smaller size for my piercing and the only 7mm hoop available was out of stock at the time. Hoping that some more choice for smaller sized septum hoops become available soon! Would defo recommend Laura Bond to anyone considering a piercing and is a little nervous!”

Helpful Report

Posted 3 weeks ago

Hi there! Thank you for sharing your experience with us! We're so glad to hear that our staff helped put you at ease during your septum piercing - it's important to us that every customer feels comfortable and informed! We’re always looking to improve, so we appreciate your feedback regarding sizing! Thanks for recommending us! We hope to see you again in the future. ✨ Team LB x

Posted 2 weeks ago

“Slightly smaller than expected not really value for money but very pretty.”

Helpful Report

Posted 1 month ago

Hi Karen! Thank you for taking the time to leave us a great review! We are available at help@laurabond.co.uk to help you find the perfect piece that meets your expectations for your future purchases! Team LB x

Posted 1 month ago

“The products are lovely and very good quality. The delivery time is super quick. If I had to say anything remotely negative, it would be to make it clearer for customers when buying Huggies that they are only buying ONE earring. Even though it states quantity one, you assume it’s one pair! After buying one £150 huggie I had to purchase another one. Apart from that it’s a great website with huge choice of quality products & excellent service”

Helpful Report

Posted 1 month ago

Hi Sharon! 😊 Thank you for your wonderful review! We're delighted to hear that you love our jewellery and appreciate our quick delivery. Thanks for your feedback - we take great care to make the information on our website as easy as possible for our customers to spot, and include this in our order confirmation email too, but we understand sometimes details may go under the radar. We will take this into consideration for future website updates! Team LB x

Posted 1 month ago

“Beautiful shop. Gorgeous jewellery. Slightly disappointed I couldn’t bring my Daughter into the shop when purchasing my new earring. Not everyone has someone to help with their kids.”

Helpful Report

Posted 2 months ago

Hi Emma, Thank you for your kind review! 💖 We're so pleased to hear you enjoyed our boutique and found our jewellery gorgeous. We understand how challenging it can be to juggle childcare with other commitments and I'm sorry you were disappointed with our store policy. We truly appreciate your feedback. We hope to see you back soon! Take care, Team LB x

Posted 2 months ago

“Lovely earring, it's a little smaller than I thought it would be and a little expensive for its size. Arrived beautifully packaged. Saying that I would shop with Laura Bond again, I just have to start saving lol.”

Helpful Report

Posted 3 months ago

Hi Helen, Thank you for taking the time to leave us a lovely review! ✨ We're so glad to hear that you liked the earring and appreciated the packaging. Looking forward to seeing what your next piece will be! Team LB x

Posted 3 months ago

“Love love love my 2 new earrings for my helix piercing. Disappointed though that I didn't receive 10% off my first online order, after signing up to newsletter, as advertised.”

Helpful Report

Posted 4 months ago

Hey Lorna, Thank you for your lovely review! We’re so happy to hear that you love your new jewellery. The 10% off your first order discount isn't something we currently offer, but we have lots of exciting plans and discounts for mailing list subscribers coming up this year for you to look forward to! Team LB x

Posted 4 months ago

“Four star as I’m reviewing quite quickly after purchasing. No faults at all! Product seems lovely and strong. Easy to fit. Packaging was lovely too!”

Helpful Report

Posted 4 months ago

Hey Jodie, Thank you for your lovely review! We're delighted to hear that you're enjoying your new jewellery and found it easy to fit. It's great to know that the packaging caught your eye too! Your support means so much to us! Team LB x

Posted 4 months ago

“Super quick delivery and the perfect dainty jewellery. I love how long the threading is, especially when I’m investing in solid gold jewellery, I’m not worried about losing the back or head. I only wish you could choose the bar length at time of purchase as most of my piercings will take a 5mm bar but these come with 6mm as standard (for 9k gold).”

Helpful Report

Posted 4 months ago

Hey Sheona, Thanks a ton for your lovely review! We're so glad to hear you’re enjoying your dainty jewellery and that the threading is working well for you. Thank you for your feedback regarding our posts when purchasing new jewellery, this is something we are looking into for the future! Team LB x

Posted 4 months ago

“Very happy with my purchase, good quality and fast delivery.”

Helpful Report

Posted 4 months ago

Hey Repha, Thanks for your great review! We're so happy to hear that you're pleased with your purchase. Your support means a lot to us! Team LB x

Posted 4 months ago

“I bought an ear ring for a cmas present. Very happy with the ear ring but the packaging stated laura bond somewhat ruining the surprise”

Helpful Report

Posted 5 months ago

Hey Tony, Thank you for your thoughtful review! We appreciate your feedback about the packaging. Thanks for choosing Laura Bond, and we hope to see you again soon! Team LB x

Posted 5 months ago

“Fast, efficient service and good quality product.”

Helpful Report

Posted 5 months ago

Hey there, Thanks so much for taking the time to leave us a review. We're so happy to hear you're happy with our quality and service. Thanks for your support! Team LB x

Posted 5 months ago

“Gorgeous dainty pieces, lovely sparkle and colour. But for me the posts are just too long and makes wearing them uncomfortable (keep catching() research v not lay flat. Wouldn’t purchase studs but hoops/huggies I would.”

Helpful Report

Posted 6 months ago

Hey Heather, Thank you for your thoughtful review! We're thrilled to hear you love our dainty pieces and their sparkle. We're sorry to learn that the posts were a bit long for your comfort. Your feedback is incredibly valuable, and we’ll certainly take it into consideration as we continue to improve our designs. Please do get in touch with us via email if there is anything that we can assist you with help@laurabond.co.uk. We truly appreciate your support! Best wishes, Team LB x

Posted 6 months ago

“I’ve bought this for my daughter and it looks tiny but beautiful. It’s a Christmas present, so I shall have to wait for her to put it in her ear before I can admire it properly. It came beautifully packaged and I’m sure she will be very excited. I’ve bought earrings from you before and they were very well received.”

Helpful Report

Posted 6 months ago

Hey Siân, Thank you for your wonderful review! We’re so delighted to hear that you love the pieces, and we hope your daughter loves her present once she’s able to wear it. It sounds like a lovely surprise for Christmas! We truly appreciate your continued support. Best wishes, Team LB x

Posted 6 months ago

“Bought a belcher chain and birth flower pebble (April = Daisy). The chain is lovely and catches the light. The pebble, while also catching the light and even though I'd seen the measurements, was smaller than I thought it would be. Lovely and delicate but, even with reading glasses on, I can barely see the flower. I would have been disappointed if I'd paid full price for it.”

Helpful Report

Posted 7 months ago

Hi Sandra, Thank you so much for leaving us a review and giving us feed back! I'm glad you find the chain to be to your liking and that you like your new birth flower pendant even though it is small and delicate. If you have any questions, please don't hesitate to contact us by email help@laurabond.co.uk Best wishes, Team LB x

Posted 7 months ago

“Took my mum to get her ear pierced, staff were lovely but it was quite loud in there and not a chilled out experience. She's happy with her piercing though.”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for taking the time to leave us a review. We truly appreciate your feedback. We're glad to hear that our staff were lovely and your mum is happy with her piercing. We do apologize for any inconvenience caused by the noise in our shop. Your comments will be taken into consideration to ensure a more chilled out experience for our customers. Best wishes, Team LB x

Posted 8 months ago

“I love the designs available but I do wish the photos that show the products in the ear weren’t so enlarged - it’s gives a false perspective of the size. Sometimes a tape measure isn’t available when ordering - it would nice to see a more accurate representation”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for taking the time to leave us a lovely review. We truly appreciate your support and feedback. We're glad to hear that you love the designs available in our collection. Your satisfaction is our top priority, and we fully understand the importance of providing accurate representations of our products and will take your feedback on board. Best wishes, Team LB x

Posted 8 months ago

“Amazing quality and definitely worth investing in - so happy with how my ears look! Elevated but totally wearable day to day! Only gripe is one of my flat back studs had a longer post to go through my helix but the other earring sold as helix has a much shorter post and will only just go through a lobe. Switched things round a bit and still gorgeous pieces whenever they are!”

Helpful Report

Posted 8 months ago

Hi Emma, Thank you so much for your wonderful review. We greatly appreciate your feedback. We're thrilled to hear that you find our earrings to be of amazing quality and worth investing in. We're even happier to know that you love how your ears look with our pieces, finding them elevated yet completely wearable for your day-to-day activities. We apologise for any inconvenience regarding the different lengths of the posts on our flat back studs. We do offer both 8mm labret backs and 6mm labret backs. You can purchase these separately via our website. Best wishes, Team LB x

Posted 8 months ago

“Absolutely love these in my 2nd lobes, the quality and design is stunning. They are so dainty and classy, I love the 4 point star as it feels more “adult” than the classic 5 point. It loses a star as all the 14K labrets only come in 8mm posts and I would need to purchase the 6mm post separately. The 9K gold comes in 6mm as standard, but I’d prefer to keep it all 14K in my ears with the option of purchasing a 6mm OR 8mm post when paying so much money already for the 14K labret (especially when buying as a pair like I did). For this reason I won’t be buying anymore pieces for my healed cartilage as paying for the 14K labret on top of a new 6mm post is too expensive 😩 (and at the time of writing this review, the 6mm post has been out of stock for a few weeks and not back in stock yet either) x”

Helpful Report

Posted 9 months ago

Hi there, Thank you so much for your 4 star review. We're thrilled to hear that you absolutely love the design and quality of our earrings, particularly the dainty and classy 4-point star. We truly appreciate your feedback regarding the 14K labrets only coming in 8mm posts. We understand your preference for having the option to purchase a 6mm post to keep everything in 14K gold. We apologise for any inconvenience caused by the 6mm posts being out of stock at the time of your purchase. We do now have these back in stock and if you ever are looking to purchase our 14k pieces with a 6mm labret in the future please do get in touch with us. We will definitely take your feedback into consideration for future improvements. Best wishes, Team LB x

Posted 9 months ago

“My piece arrived with a stone missing- I emailed with a picture and Emma replied within 2 hours to get it corrected. I love my new cartilage stud- it’s gorgeous and the flat back makes it super comfortable”

Helpful Report

Posted 10 months ago

Hi Eleanor, Thank you so much for your wonderful 4 star review. We truly appreciate your support and are thrilled to hear that you love your new cartilage stud. We apologise for the missing stone, but we are glad that Emma was able to swiftly address the issue and get it corrected for you. We are delighted that you find the stud gorgeous and comfortable with its flat back. Thank you again for your support. Best wishes, Team LB x

Posted 10 months ago

“Really fabulous quality. And beautifully presented. Small hoops took a lot of patience to thread through the hole due to their shape. Look great now they are in.”

Helpful Report

Posted 1 year ago

Hi Angela, Thank you so much for your wonderful 4-star review. We truly appreciate your feedback and are thrilled to hear that you found our product to be of fabulous quality and beautifully presented. We understand that threading the small hoops through the hole may require some patience due to their shape, but we're glad to know you now have them in and they look great. Best wishes, Team LB x

Posted 1 year ago

LAURA BOND is rated 4.8 based on 1,444 reviews