LAURA BOND Reviews

Name: LAURA BOND
Rating: 4.80

4.8 Rating 1,445 Reviews

95 %

of reviewers recommend LAURA BOND

4.8

Based on 1,445 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About LAURA BOND:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the tiny bee labret earring. To be honest it wasn’t my first choice but so many labret studs were out of stock which was a disappointment, hence 4 stars. The bee is gorgeous though! Efficient postage and delivery; beautifully packaged.”

Helpful Report

Posted 1 year ago

Hi Jane, Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and we're delighted to hear that you love the tiny bee labret earring. We are sorry that we have been out of stock of some of our other labret studs for some time, we will be restocking these very soon so hopefully you can add to your collection with some of the others that you have had your eye on. Best wishes, Team LB x

Posted 1 year ago

“The earrings are beautiful but far smaller than I was expecting. Due to the size they are also extremely difficult to put in.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and your support. We're thrilled to hear that you find the earrings beautiful. However, we apologize if the size did not meet your expectations. We try our best to display the size of all our pieces on our website. If you are having trouble popping these in we would recommend visiting a reputable piercer who should be able to help you with this. Best wishes, Team LB x

Posted 1 year ago

“Lovely products but would like to see longer post lengths eg 8mm as 6mm re too small for me. Also the option to pay by Klarna would be helpful as the cost of jewellery is high.”

Helpful Report

Posted 1 year ago

Hi Elizabeth, Thank you so much for taking the time to leave us a review. We completely understand your request for longer post lengths, as everyone's ear anatomy varies. We do offer a range of 8mm solid gold flat back labrets that you may find to be suitable for you. Additionally, we appreciate your suggestion regarding payment options. We are always looking for ways to enhance the shopping experience for our customers. Best wishes, Team LB x

Posted 1 year ago

“A lovely piece, however the bar is just a little too short for my piercing and therefore the gem appears to look embedded. Disappointing, which is a shame as it is beautiful.”

Helpful Report

Posted 1 year ago

Hi Jordan, Thank you for taking the time to leave us a review. We are delighted to hear that you love your piece! We do offer a range of 8mm labret flat backs that may be a suitable alternative for you, these can be purchased via our website. I hope this helps but if you have any further questions please do not hesitate to contact our customer experience team at help@laurabond.co.uk Best wishes, Team LB x

Posted 1 year ago

“The ear piercing is lovely but is only a 6mm post and a 7mm would be better for where i have it placed. I had no idea there were different size posts.”

Helpful Report

Posted 1 year ago

Hi Jean, Thanks for taking the time to write us a review. All our 9k solid gold studs come with a 6mm back post, if you need a longer back post we do sell our 8mm flat back labret posts on our website. We are so glad you hear you like the earring design. Best Wishes, Team LB x

Posted 1 year ago

“Great service, very professional and quick delivery. My earring was packaged very well in a lovely little box. When the description said Tiny, it really did mean Tiny, I only just managed to secure it in my Tragus piercing. Lovely but very fiddly to get in, be patient 😃”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to write us a review. Our tiny studs are very dainty, we put all the description of measurements on our website to ensure it is right for our customers. We are so pleased you were impressed with our services and the earring design! Best Wishes Team LB x

Posted 1 year ago

“The salon and staff are very welcoming. Lovely display of jewellery. It may be worth mentioning at the time of piercing what the cost of resizing will be. Overall pleased with my piercing and service though and the jewellery is beautiful!”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to write us a review! We try to make sure all our staff make it known to our customers about the downsizing cost, we are sorry that you weren't made aware at the time of your piercing appointment but we are so pleased that you had a lovely experience in our boutique and loved our jewellery! Happy healing! Best Wishes, Team LB x

Posted 1 year ago

“Staff were so helpful especially Lois who listened to what I liked and remembered she had a design through the back and in the sale which I loved and bought along with a sparkly single star stud. They were expensive at £155 for 2 pieces and 1 of those was in the sale and I was disappointed to be told I would be charged an additional £10 per piece to fit them which seems a lot so I didn’t have them fitted.”

Helpful Report

Posted 1 year ago

Hi Fiona, Thank you for taking the time to write us a review! We are so pleased you were impressed with our helpful staff members and that you love your new jewellery! We charge £10 per change/fitting to cover the cost of the piercers time and also the tools that they use during the jewellery change. Thankyou for coming to visit us at out boutique. Best Wishes, Team LB x

Posted 1 year ago

“Love the brand, feel that choice is somewhat limited at the moment. Quality, design and customer service is great. I find that the studs are a bit long for my cartilage piercings.”

Helpful Report

Posted 1 year ago

Hi Nadia, Thankyou for taking the time to leave us a review! We are expecting to launch our new collection by early spring this year, so will have more choices for you soon! We currently don't sell shorter back posts however some of our customers found that sliding a silicone disk onto the back of the earring can help to stabilise the earring if it is too long. You can find some cheaply on Amazon. Were thrilled you love our brand! Best Wishes, Team LB x

Posted 1 year ago

“Love my Laura bond earrings. Unfortunately though I have lost one, so you have to check they don’t untwist.”

Helpful Report

Posted 1 year ago

Hi, We are delighted to hear that you love your earrings and we are so sorry to hear that you have lost one! We have designed our labrets to have extra length in the threading compared to other body jewellery so it is less likely to fall out before you notice, so we are really sorry to hear about this! Thank you so much for leaving such a lovely review with a four star rating. Best Wishes, Team LB x

Posted 1 year ago

“Laura bond has been incredible with customer service. When i has problems with orders they replied super fast and got them sorted in no time! Their jewellery is so stunning and I’m always getting compliments on my ears!! Definitely reccomend 🤍”

Helpful Report

Posted 1 year ago

Hi Olivia, Thank you so much for your lovely feedback and 4 star review, we really appreciate your kind words. Our team works very hard to ensure the best customer experience possible, and all issues/questions/concerns are delt with promptly. We are delighted we could help you! We love that you have been receiving compliments on your beautiful jewellery, We are so glad to have you as a customer! Best Wishes, Team LB x

Posted 1 year ago

“I only put 4 because it is so hard to contact you. I am new to piercings and need a little help, it would be lovely to talk to someone. I am very pleased with my latest purchase and would love the small sparkly huggy for my high lobe piercing but don't know which size I need. Many thanks. Liz”

Helpful Report

Posted 1 year ago

Hi Liz I’m so sorry to hear you’ve found it hard to contact us. You can email us at help@laurabond.co.uk and our friendly team will help with whatever your questions are. If you’re near Edinburgh then you can also pop into our store to chat to us. Look forward to hearing from you, Team LB xx

Posted 1 year ago

“I really like my charm. The only negative aspect is that the ‘loop’ part of the charm that you thread earrings through could be smaller as it detracts from the charm itself. But great quality, fast delivery, and quick order processing.”

Helpful Report

Posted 1 year ago

Hi Lauren, Thank you so much for taking the time to leave us a lovely 4 star review, we are really glad to hear that you like the charm and appreciate our quality, fast delivery, and quick order processing! We are always striving to improve, and your comment about the loop portion has been noted. Best Wishes, Team LB x

Posted 1 year ago

“Very small items of jewellery and very expensive but I was willing to pay this amount. £80 for one white gold earring with small cubic zirconia stones and another single white gold earring with three small cubic zirconia stones £75. What surprised me was that I had to pay postage when smaller businesses offer free postage when a lot less is spent. So a lot of money for items that are very small when actually received, and I did not purchase the smaller options, so can not use that as an excuse and that postage was added on. But my daughter is very happy with them.”

Helpful Report

Posted 1 year ago

Hi Victoria, Thank you for taking the time to leave us a review. Our postage fees cover the amount we are charged to ship orders. As a small business we are unfortunately unable to offer free shipping to every customer. However we are so pleased to hear that your daughter is happy with her new jewellery! Best wishes, Team LB x

Posted 1 year ago

“Beautiful earring! I love it.”

Helpful Report

Posted 1 year ago

Hi Jo, Thanks for taking the time to leave us a review. We are so pleased to hear you love your earring. Best wishes, Team LB x

Posted 1 year ago

“I love my crescent moon earrings. They are so dainty and beautifully made. I chose them for my third lobe piercing. I found the ordinary fittings very uncomfortable, but these are perfect with the labret backs. However they were so difficult to fit, so I only gave four stars.”

Helpful Report

Posted 1 year ago

Hi Jan, Thanks for taking the time to leave us a review. We are so delighted to hear that you are impressed with the design and comfortability of your LB pieces! Body jewellery can be tricky to fit, therefore we always advise visiting a piercer if you are struggling to do this yourself. They will be able to help you fit your jewellery safely and securely. Best wishes, Team LB x

Posted 1 year ago

“The quality is good but it is too small for my ears, anyways becasue I already had a white gold hope earrings, I put those charms and wearing it. Thanks”

Helpful Report

Posted 1 year ago

Hi Malathy, Thank you for taking the time to leave us a review. Our tiny nova star charms are designed to be small and dainty, worn on a hoop to create a dangling effect. We are glad you were able to use the charms on your existing hoops - we bet they look absolutely great on you! Best wishes, Team LB x

Posted 1 year ago

“I love the design of my stud but the bar is defo not the standard 8 mm a bit disappointed with that .”

Helpful Report

Posted 1 year ago

Hi Anna, Thanks for taking the time to leave us a review. We are glad to hear you love the design of your new stud. I'm sorry that the bar did not meet your expectations. When measured, the bar that goes through your piercing site will measure 8mm, not including the front thread or signature heart back. Please do get in touch at laurabond@help.co.uk if you have any questions or queries about your jewellery. Best wishes, Team LB x

Posted 1 year ago

“Simple chain bought to link to earrings in my stack. Already had compliments.”

Helpful Report

Posted 2 years ago

Hi Jane, Thank you for taking the time to leave us a review. Our chains are a great choice to add length and movement to any ear stack! Hopefully the compliments keep coming.. Best wishes, Team LB x

Posted 1 year ago

“Beautiful earrings expensive yes but I keep the permanently in and have not tarnished or worn at all, and never come loose in 2 years. They are very small and would like a bit more size to them and more ethnic design charms would defiantly buy!”

Helpful Report

Posted 2 years ago

Hi Laura, Thank you for taking the time to leave us a review. We are delighted to hear that your earrings have stood the test of time! Our jewellery is designed to be dainty, feminine, and worn 24/7. Thanks for the design suggestions, we will definitely keep the ethnic theme in mind when planning future collections. Best wishes, Team LB x

Posted 2 years ago

LAURA BOND is rated 4.8 based on 1,445 reviews