Land Of Rugs Reviews

Name: Land Of Rugs
Address: Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Derby
Rating: 4.80

4.8 Rating 3,214 Reviews

96 %

of reviewers recommend Land Of Rugs

4.8

Based on 3,214 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derby
DE22 1DZ

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Land Of Rugs 5 star review on 9th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thr rug is nice and that staff are helful but the courier didn't bring the rug up ot my house andn I had to go collect it from the bottom of my garden”

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“Delivery took a little longer than expected but very happy overall with my experience.”

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“Happy witht he rug. Really nice”

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“very nice rug but delivery wasn't unti Wednesday and I ordered Friday and it says 1-2 days delivery”

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“Lovely rug, colours are perfect for my room.”

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“well packed,delivered on time and looks great after initially fluffing a bit”

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“An excellent rug, not cheap but worth it’s money, timely delivery - expected a phone call from delivery company on the day but…wasn’t a big deal as I was at home.”

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“delivery was a little late but it is what it is”

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“delivery was a little slow but I am still pleased with the order. The workers were very friendly when I called them and they talked me through what was happening and why there was a slight delay. Overall a good experience and its not really there fault the delivery was delayed”

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“beautiful rugs but had to pay a shipping charge because apparantly Aberdeen isn't mainland 🙄”

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“beautiful piece”

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“We were most unfortunate with the delivery of our lovely rug we were aware that the rug was not in stock so we still ordered it and were told you would get it as soon as possible this turned out to be over three months as the delivery from DHL went missing although your staff were very helpful and tried hard to trace the rug through your delivery system, we have in the past brought from yourselves always happy with the purchases but this became an absolute problem for us. your service quality prices I would and do recomend to friends but this time we have been let down by the DHL Thankyou Jackie Beckingsale”

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“the rug is great but delivery was delayed”

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“Delighted with the rug, delivery was a bit longer than expected but this was communicated to us shortly after we ordered.”

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“Beautiful rug and great service”

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“There was a very good choice of rug’s available and the website is easy to navigate. The rug was well wrapped during transit and was exactly what I wanted - the quality is excellent. My only problem was it took longer than advised on the website to deliver and I had to chase twice to get any communications.”

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“Fantastic rug and looks just like the photo but I had to wait for delivery longer than the 5 days it said on the website. Delivery took just over a week but the staff were very nice and helpful when I chased my order”

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“Lovely and good quality rug. Dast delivery too!”

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“Delivery was a little late but the rug is great and they communicated the delays with me so I knew when to expect it”

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“Great rug, looks lovely sp far”

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Land Of Rugs is rated 4.8 based on 3,214 reviews