Land Of Rugs Reviews

Name: Land Of Rugs
Address: Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Derbyshire
Rating: 4.80

4.8 Rating 3,413 Reviews

96 %

of reviewers recommend Land Of Rugs

4.8

Based on 3,413 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ,
Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derbyshire
DE22 1DZ

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Land Of Rugs 5 star review on 6th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and an excellent quality rug. There was an excellent selection of rugs on line and we knew that we could buy with confidence knowing that if there had been a problem it would be sorted. The price of the rugs was extremely reasonable considering the quality. To be truthful I would have expected to pay more. Thank you Land of Rugs, Top Quality Rugs at extremely affordable prices.”

Land Of Rugs 5 star review on 6th December 2022

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“Great service”

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“Lovely rug. So lovely I've ordered another”

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“Lovely rug. Prompt service and delivery.”

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“EXCELLENT RUG GOOD COLOUR AND PRICE.EXCELLENT DELIVERY”

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“Delivered on time undamaged”

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“I found this rug here using a Google image search and looking for the best price. The rug is lovely, was cheaper than anywhere else, and was delivered very quickly by a really friendly bloke. Can't fault any of it.”

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“Slightly disappointed when a placed the order online it stated it was available but did not arrive ontime and apparently it was a “pre order” Still waiting believe it’s been slightly over a month, not arriving till mid June, but customer service has been very polite.”

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“Thankful l got redeemed with the help of TheresachinRecovery INC”

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“Such great service. Super fast delivery & really good prices.”

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“Waited ages for delivery & thought these rugs were way overpriced they look cheap & shoddy. Wouldn't purchase from this company again.”

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Good afternoon, Thank you for your review, it allows us to see where we both excel and also highlights areas that we need to focus on. I have reviewed your order, you purchased this Monday evening which was also a Bank Holiday, one rug was delivered to you within 1.5 days of you ordering and the second on the fourth working day due to them being dispatched from two different warehouses which my colleague had mentioned on email during communication with you. In terms of the rugs purchased, these are found within our cheap rugs category as they are made with lower grade materials so that we can provide rugs at more affordable prices. We strive to find a good medium between quality and price however, the more premium the rug, the higher the quality of materials used which is also reflective in the prices of our mid to premium ranges. I empathise that you may feel you received a below standard service however, looking into the notes, communication and delivery, we have acted promptly and efficiently within our time frames set and our service level standards as quoted on our website. Kind regards, Land of Rugs

Author didn't leave any comments.

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“Easy to order and fast delivery”

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“Loads of choice on the website and very easy to order. The rug looks good and is very soft and the design looks amazing”

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“The rug is really nice and I got free next day delivery”

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Author didn't leave any comments.

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“Loads of choice on their website and the delivery next day. The rug itself is really soft and feels amzing underfoot. I'm very pleased with my rug and will purchase from here again”

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“Fast delivery and a beautiful rug. It looks much nicer than the photos on their website give it credit for and it is incredibly soft. I am very happy with my order”

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“The rug was delivered fast and was very easy to order. I'm very pleased with my order and the rug is very soft underfoot and so far seems very durable”

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“Land of rugs had a good range to choose from. Good communication regarding delivery. Happy with the quality of my rug and good price.”

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“I am really upset that when the rug was delivered there was no note put in to say it was delivered to the neighbours. Furthermore I had to call several times trying to track down the item. The rug was appreciated as it was a gift and I think prices need to be competitive”

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Land Of Rugs is rated 4.8 based on 3,413 reviews