Land Of Rugs Reviews

4.8 Rating 3,208 Reviews
96 %
of reviewers recommend Land Of Rugs
4.8
Based on 3,208 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Land Of Rugs Reviews

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derby
DE22 1DZ

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Rug was lovely and exactly what I wanted on arrival. Not even 1 year old and a rug that cost over £400 is unraveling around 3 of the corners. The room it is in is hardly used and the rug looks new other than this. I have tried several times to get some compensation or repair.... but it seems that once you have paid for the goods.... customer care is not something that they are bothered about. I wouldn’t use this company in future. They aren’t interested in trying to sort this issue out, looks like small claims. Not the after sales service that anyone wants, and a total inconvenience.
Helpful Report
Good morning, Thank you for your review. Following recent communications, we had highlighted that faults do need to be raised to us within 48 hours. We still look into and consider all queries after this point however, in this circumstance, when the rug was delivered to you by the 28th September 2021, the rug was in perfect condition. Due to this, we are only able handle this as a maintenance problem which from the images provided, we can see this has resulted in a few strands coming loose or fraying. If you do need any further assistance, please contact us on help@landofrugs.com Kind regards, Land of Rugs
lovely geometric pattern, slightly reminds me of super mario 😂
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beautiful pattern and the wool pile has not shed one bit
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good price and the rug is solid
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Bought an Aurora rug and its very nice. quite happy with my purchase
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Beauty of a rug and the matching cushions are perfect for the rug. Will be back again
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VerysSpeedy delivery & very good quality rug.
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Perfect just what we was looking for.Ulta quick delivery will definitely order from land of rugs again .Also have recommended them to many friends .
Land Of Rugs 5 star review on 29th March 2023
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Lovely gift for my grandparents. I bought this as a gift for my grandparents to replace there old rug as they've had that donkeys years and they love this new rug. Great service as well, highly recommend
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Very beautiful rug. The service was excellent and everyone I interacted with was very polite
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Gorgeous rug, will definitley buy again in the future
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This is a great rug! I asked the guys at land of rugs lots of specific questions and they suggested this rug and it is perfect for my requirements
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Fantastic service and an excellent quality rug. There was an excellent selection of rugs on line and we knew that we could buy with confidence knowing that if there had been a problem it would be sorted. The price of the rugs was extremely reasonable considering the quality. To be truthful I would have expected to pay more. Thank you Land of Rugs, Top Quality Rugs at extremely affordable prices.
Land Of Rugs 5 star review on 6th December 2022 Land Of Rugs 5 star review on 6th December 2022 Land Of Rugs 5 star review on 6th December 2022
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Superb quality rug with a very soft weave. Could not be happier with this unique rug
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I am pleased with the quality of this rug
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So pleased with it I've gone on to buy a matching couple of runners. Having looked around they all seem to be very good value.
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Too small for the area so you have to send it back yourself, no returns labels provided.
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fully recommended shop with some excellent bargains, my order was nearly £200 cheaper than another shop. I have a really big rug which has two sofas on it and the colours are bang on.
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Great quality wool rug with colours that match my wallpaper, I am delighted that now its here it is as I imagined it would be. Good quality although delivery was about a week but for the results - well worth it.
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Bought this for my daughter and had it delivered direct, easy to order and quick delivery was really good. Rug is beautiful and it would have been 5 stars but the colour is not the same tonal range as the website photo, its a red purple rather than a blue purple, more than happy to keep it just means changing wall colour!
Helpful Report
Land Of Rugs is rated 4.8 based on 3,208 reviews