Land Of Rugs Reviews

Name: Land Of Rugs
Address: Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Derby
Rating: 4.80

4.8 Rating 3,212 Reviews

96 %

of reviewers recommend Land Of Rugs

4.8

Based on 3,212 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derby
DE22 1DZ

Write Your review

Tell us how Land Of Rugs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Land Of Rugs 5 star review on 9th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“shop nice has lot rug in nice paterns. i like rug i not like post man who late”

Helpful Report

“I had 2 rugs delivered, kept the best one and sent the other back. Happy with the rug, price paid and delivery but not so impressed you dont get returns labels an have to sort yourself.”

Helpful Report

“I like the rug as it is decent value for the money, I did need it sooner though and the courier was in fact delayed twice. Land Of Rugs very good with their support, and it did arrive eventually.”

Helpful Report

“Had to phone up as did not hear anything about my order ,nice gentleman sorted out the problem ,order not gone through to warehouse , said I would get next day Friday but did not get untill the Monday whole after it should have been delivered.”

Helpful Report

“Like the red rug I kept but not overly impressed that I have to send the rug I dont want to keep back on my own.”

Helpful Report

“Delivery was excellent, only had for about a month and already coming undone around edges.”

Helpful Report

“rug came so well wrapped it took a good ten minutes to get it out, quality & colour good but bit less packaging & tape next time please”

Helpful Report

“Too small for the area so you have to send it back yourself, no returns labels provided.”

Helpful Report

“Happy with the rug even though its thinner than I expected, colour is made for me though. Fair value for money but would be better if bit thicker.”

Helpful Report

“dhl courier not good they dont deliver when say even thouh rug good”

Helpful Report

“Love the style and pattern of my rug but it has obviously been left rolled up for a very long time as I'm having terrible trouble flattening it and adjusting the pile so the underside does not show”

Helpful Report

“I have a kelim which is beautiful and not expensive when I bought it. The only issue I have is that I wanted the cussions to match but cant get them any more.”

Helpful Report

“rug is the right color but the size is too long for the hall, should have measured first. will be re ordering after I return this one as they dont collect themselves.”

Helpful Report

“The montecarlo rug I bought is great but parcelforce took an extra two days to deliver it, why use a 2 bit courier?”

Helpful Report

“Like the rug, didnt like the expired discount code. I even called them but they said the sale had ended a day ago. whuy does one day matter?”

Helpful Report

“I received my rug but they sent a different size to the one I ordered. They collected and exchanged it the next day but why did it happen in the first place?”

Helpful Report

“Land of Rugs advertised order by 22nd Dec for pre-Christmas delivery, I placed my order on the 21st, but was sceptical about the delivery. The Rug was finally delivered on the 6th Jan, Royal Mail seemed to give it the run around, it went via 5 depots before finally being delivered. I tried to contact Land of Rugs between Christmas and New Year, no contact was available, I guessed that they had closed for the week, which was understandable. The Rug, good colour, we liked the design and has a soft feel although it is relatively thin. It is spoilt by the sharp creases, it does seem that one or two are there permanently. The rug was rolled very tightly for transportation, the extended delivery time did not help.”

Helpful Report

“I returned partt my order because I only needed one rug but had to pay £19 for a courier to take it.”

Helpful Report

“Happy with the rug not with the delay.”

Helpful Report

“lot of rugs on the site so your not spoilt for choice, rug I ordered is well made and is visually stunning but the delivery took several days longer than it was supposed to”

Helpful Report

Land Of Rugs is rated 4.8 based on 3,212 reviews