Land Of Rugs Reviews

Name: Land Of Rugs
Address: Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Derbyshire
Rating: 4.79

4.8 Rating 3,644 Reviews

96 %

of reviewers recommend Land Of Rugs

4.8

Based on 3,644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ,
Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derbyshire
DE22 1DZ

Write Your review

Tell us how Land Of Rugs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Land Of Rugs 5 star review on 18th May 2026

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ordering from Land of Rugs excellent service and delivery. Ordered rug delivered in timescale and such good quality would certainly order again.”

Land Of Rugs 5 star review on 6th April 2026

Helpful Report

“I have been asked to write a review on my two rugs ..... unfortunately not received my rugs ....or any correspondence from this firm .....if by chance land of rugs receive this review can you please let me know ......when I shall receive my order please....as you have had payment and I have not received my order ....looking forward to my rugs”

Helpful Report

Good afternoon, Thank you for your review. You pre-ordered your rugs whereby an incoming date was given via email. I know you mentioned during correspondence that you do not mind waiting for your rugs, in our last email to you, we had asked if you wanted us to send the available rug on your order to you straight away whilst we await your pre-order to become available to dispatch but we have not receive a response yet. As soon as we have heard back from you, we will complete your order as per any requests made. Kind regards, The Land of Rugs Team

“after purchasing a outdoor rug (package never opened) I realised that I had ordered the wrong size. I then ordered a larger rug (which I use), this was all within a month. Land of Rugs has not allowed me to return the smaller rug for a refund despite many requests from my daughter !!!! Very dissapointed.”

Helpful Report

Good afternoon, Thank you for your order. I have reviewed your order notes and can see that you had initially contacted us 4 months after your purchase which is outside of our 30 day returns window. On the 27th March 2026 you contacted us again to return this item however, you purchased on the 17th April 2025 1 year ago. Typically, consumer law expects companies to offer a 14 day returns window, we exceed this by offering 30 days. Unfortunately, 4 months and then 1 year exceeds our returns policy greatly. Kind regards, Customer Support Land of Rugs

“Amazing, high quality and beautiful rugs!!”

Land Of Rugs 5 star review on 28th March 2026

Helpful Report

“My rug arrived in two days, FAB and its perfect for my lounge as I thought it would be. Thanks”

Helpful Report

“Very thin poor quality”

Helpful Report

“I was highly delighted with the rug I purchased,it is an excellent match for the colour of the carpet it is placed on and it came very quickly after placing the order.”

Helpful Report

“I haven’t received the rug yet and I’m being asked for a review.”

Helpful Report

“Fantastic rug from massive collection, at a fantastic price and quick delivery thrown in for good measure!! What more do you need??”

Helpful Report

“Not received purchase yet as out of stock”

Helpful Report

“Arrived when stated. Great price,excellent quality.I,'ll be back!!!”

Helpful Report

“I spoke to Charlie in Customer Support who has provided excellent service and communication.”

Helpful Report

“I am very pleased with land of Rugs,I received my lovely rug with in 3 days,very pleased.delivered by lovely young man.”

Helpful Report

“First time using Land of Rugs must say very impressed. Quality of rug is excellent one week on Delivery of rug was super quick less than 48hrs after purchase. Also found rug was cheaper with them then other competitors so win win. See no reason not to use them again. Thank you.”

Helpful Report

“The service was very efficient, regularly updated and delivered very quickly with care. 100% recommend !”

Helpful Report

“Bought a shaggy rug from land of rugs. Absolutely amazed at the quality. Looks and feels fantastic. No shedding whatsoever.prices,customer service ,and speed of delivery first class.. Do not hesitate in buying from this company. You won,t be didappointed.”

Helpful Report

“Lovely rug. Colours as expected from online photos. Delivery slightly ahead of schedule.”

Helpful Report

“My rug is perfect. Very quick delivery. Very happy”

Helpful Report

“Excellent service great quality very thick plush rug would highly recommend to others”

Helpful Report

“I really wanted this rug, but the delays by the couriers DX became unacceptable. I know everyone will understand the frustration of taking time off work TWICE, for it not to turn up! So I can't review the rug, only the ineptitude of the couriers. Shame”

Helpful Report

Land Of Rugs is rated 4.8 based on 3,644 reviews