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Land Of Rugs Reviews

4.8 Rating 3,681 Reviews
96 %
of reviewers recommend Land Of Rugs
4.8
Based on 3,681 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Land Of Rugs Reviews

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

help@landofrugs.com

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ,
Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derbyshire
DE22 1DZ

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“excellent service”
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“10/10 fast delivery, good picture, very pleasing to loook at, very happy.”
Land Of Rugs 5 star review on 13th May 2026 Land Of Rugs 5 star review on 13th May 2026
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“Service was 1A, what they say is what they do, very impressed.”
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“Ordered and PAID for a carpet over a week ago now and not heard anything since”
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“We have been looking for the ideal rug for a particular room and fussy wife. Land of Rugs website provided a great selection and just the one she wanted, I quite like it too! Ordered and it arrived 4 days later over a bank holiday weekend. Great service and product, thank you.”
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“Great quality, modern rug. Looks fantastic. Delivered quickly and well packaged.”
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“They had a huge selection of rugs and I found the perfect one for my needs. They said 2 - 3 delivery days and the rug arrived 3 days later. I am totally satisfied with the rug, the price and delivery time.”
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“Rug is beautiful, my Mum is so pleased with her new purchase, such good quality and really dresses the room, fast and efficient delivery too”
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“Ordered carpet and it arrived in 2 days, was very pleased with carpet quality seems good”
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“Lovely rugs so much so I'm ordering 2 more great price”
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“Sadly y haven’t received it, try the help line number twice no answer. If I haven’t received the rug by the 2nd delivery date the company has given me then I will cancel.”
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“Once again a very good company to buy from. They have a good range of rugs. The delivery is brilliant. It was delivered within the time scale.”
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“Beautiful wool rug purchased to fit in with new furniture. Quick delivery and excellent communication on progress of order from company. Very pleased with it, great quality and my cat approves.”
Land Of Rugs 5 star review on 16th April 2026
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“Good quality rug, speedy delivery and impeccably wrapped. Thank you”
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“Very satisfied with Land Of Rugs”
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“This is the second rug we have bought from Land of Rugs. Both are universal in that they can be used indoors and outside. We loved the first rug so much that we kept it in the kitchen. Now we have the new rug we can swap between the two. They are really well made and look fab!”
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“Second product ordered good delivery time pleased with purchase and price”
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“First time ordering from Land of Rugs excellent service and delivery. Ordered rug delivered in timescale and such good quality would certainly order again.”
Land Of Rugs 5 star review on 6th April 2026
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“I have been asked to write a review on my two rugs ..... unfortunately not received my rugs ....or any correspondence from this firm .....if by chance land of rugs receive this review can you please let me know ......when I shall receive my order please....as you have had payment and I have not received my order ....looking forward to my rugs”
Helpful Report
Good afternoon, Thank you for your review. You pre-ordered your rugs whereby an incoming date was given via email. I know you mentioned during correspondence that you do not mind waiting for your rugs, in our last email to you, we had asked if you wanted us to send the available rug on your order to you straight away whilst we await your pre-order to become available to dispatch but we have not receive a response yet. As soon as we have heard back from you, we will complete your order as per any requests made. Kind regards, The Land of Rugs Team
“after purchasing a outdoor rug (package never opened) I realised that I had ordered the wrong size. I then ordered a larger rug (which I use), this was all within a month. Land of Rugs has not allowed me to return the smaller rug for a refund despite many requests from my daughter !!!! Very dissapointed.”
Helpful Report
Good afternoon, Thank you for your order. I have reviewed your order notes and can see that you had initially contacted us 4 months after your purchase which is outside of our 30 day returns window. On the 27th March 2026 you contacted us again to return this item however, you purchased on the 17th April 2025 1 year ago. Typically, consumer law expects companies to offer a 14 day returns window, we exceed this by offering 30 days. Unfortunately, 4 months and then 1 year exceeds our returns policy greatly. Kind regards, Customer Support Land of Rugs
Land Of Rugs is rated 4.8 based on 3,681 reviews