Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.23

4.2 Rating 1,500 Reviews

79 %

of reviewers recommend Lampsy

4.2

Based on 1,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part missing from lamp”

Helpful Report

Posted 1 year ago

Hi Joanne, I have reached out to you by email to resolve this for you. If you have any concerns, you can contact me at help@lampsy.com or on live chat, and I would be happy to help. Best wishes, Lynn

Posted 1 year ago

“Great service”

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Posted 1 year ago

“I have ordered several things thru Lampsy and not had any issues. Customer service was fantastic. When things were not quite in stock they communicated this promptly and managed the delivery timeframe. A star customer service! I will continue to return Thank you Lampsy”

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Posted 1 year ago

“All good. Nice follow up emails to explotar process to delivery. 😊”

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Posted 1 year ago

Hi Corinne, We've been listening to customer feedback and making improvements. I'm delighted that you've mentioned our new follow-up emails in your review! 😊 Best wishes, Michael Duncan Managing Director

Posted 1 year ago

“Great product …”

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Posted 1 year ago

“Item arrived within a few days. Very pleased with product”

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Posted 1 year ago

“The lamp is exactly as presented on line but tricky getting the plastic cone rose flush with the ceiling.”

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Posted 1 year ago

“Good purchase.”

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Posted 1 year ago

“Excellent products and service. Will use again. Thanks”

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Posted 1 year ago

“2 orders placed and very happy with the product and delivery company used on both occasions.”

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Posted 1 year ago

“Lovely light that goes with my dining room table and chairs.”

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Posted 1 year ago

“I had never heard of Lampsy before my purchase but will definitely be using them again! My order arrived well packed and looked exactly like the picture! So glad I stumbled across this site.”

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Posted 1 year ago

“Lamp arrived broken and a clear visable attempt to fix it with glue from previous. Havent been able to speak to anyone at Lampsy. very poor.”

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Posted 1 year ago

Hi Thomas, I am unable to find any emails or calls from you. I have sent you an email so we can get this resolved. Kind Regards, Lynn

Posted 1 year ago

“Lamp ordered which was easy. Arrived promptly as described. Seems excellent quality and VFM.”

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Posted 1 year ago

“Purchased an item that was ‘in stock’ online with an estimated delivery timeframe of 3-5 working days. Only half of the order was received and after numerous phone calls and emails I am still waiting on the remaining item to be delivered. Would not recommend!”

Helpful Report

Posted 2 years ago

Hi Benedict, thank you for your review - I'm sorry your order was not delivered within the estimated timeframe - we strive to deliver all orders within 3-5 working days, and we apologise you have not received your order as forecast. Orders for multiple items may be sent in more than one shipment - please be assured that the remaining item is on its way to you. If there are any further issues, please contact help@lampsy.com. Kind regards, Glenn

Posted 2 years ago

“Product delivered with scratches on. Not good quality, especially to say I spent £70 for two small wall lamps. It appears that they were damaged before put in the box and the item looks used. Would not recommend.”

Helpful Report

Posted 2 years ago

Hi Charlotte, I'm really sorry to hear that the items arrived damaged. One of our advisors has reached out to organise a free of charge return for you. Please contact help@lampsy.com if you have any queries. Kind Regards, Glenn

Posted 2 years ago

“Both lights are lovely however on the long strip light (bity 55 sensor) is slightly damaged. Has a dent on the panel which is a shame as lots of money to pay for this.”

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Posted 2 years ago

Hi Marlene, thank you for your review. I'm sorry to hear that one of the items you received was damaged. I have reached out to you by email so we can get this resolved for you, as we haven't received a return request from you yet. Best wishes, Lynn

Posted 2 years ago

“Prompt delivery, great product”

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Posted 2 years ago

Hi Emma, thank you very much! I'm glad you are happy with the item. Best wishes, Lynn

Posted 2 years ago

“Happy with the product - just what I was looking for. Beware if dimensions as these are quite compact.”

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Posted 2 years ago

Hi Jason, thank you very much for your kind words! Best wishes, Lynn

Posted 2 years ago

“The lamps are lovely HOWEVER I ordered 3 to go over a kitchen island and have been sent two from one batch and one from another. They are very obviously not the same. I have emailed twice but no one is coming back to me and I can’t find a phone number. Please can someone contact me asap.”

Helpful Report

Posted 2 years ago

Hi Claire, thank you for your review. I understand your issue is currently being handled by our customer service team - I apologise again for the delayed response to your queries. Kind regards, Glenn

Posted 2 years ago

Lampsy is rated 4.2 based on 1,500 reviews