Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,326 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,326 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 577 2200

Write Your review

Tell us how Lampsy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's a really lovely product - good quality and it came really quickly. I would have given it 'Excellent' status had a bulb been included - but to be fair - it did say in the product details no bulb included.”

Helpful Report

Posted 1 year ago

“Website was easy to use and product came within a couple of days. Very satisfied.”

Helpful Report

Posted 1 year ago

“Great lamp and fast delivery.”

Helpful Report

Posted 1 year ago

“Product was as described and delivered promptly.”

Helpful Report

Posted 1 year ago

“Easy ordering process, delivered on time”

Helpful Report

Posted 1 year ago

“Ordering was easy, service was prompt and efficient. Very happy with the lampshade”

Helpful Report

Posted 1 year ago

Thank you Rebecca 😊

Posted 1 year ago

“Looks nice when off. The lamps are very orange (warm white 2000K). I got 6, and a few had scratches on the glass and two flickers when on a dimmer. would still recommend them.”

Helpful Report

Posted 1 year ago

“The product arrived in perfect condition. Unfortunately there were issues with the delivery by DPD. These were sorted out by Lampsy customer services. A new product had to be despatched so there was a delay of around a week.”

Helpful Report

Posted 1 year ago

“The lamps were lovely although it took a while for them to be delivered. Customer services dealt with my query promptly and professionally.”

Helpful Report

Posted 1 year ago

“Lovely light works great as a picture light. Flex a bit short but easily remedied with alternative flex fitted.”

Helpful Report

Posted 1 year ago

“Can’t believe I am asked for a feedback review for a 90 quid lamp that has been reported as faulty upon receipt, and I’ve yet to hear back what you plan to do to resolve the problem. Lampsy support advised that the lamp has to be used with a specific USB charger, and that the unit doesn't work with any USB cable and charger. They are modifying their website to reflect this specific detail. The lady could not be nicer and, agreed to refund the unit, and emailed a pre-paid label. I’ve modified my feedback to reflect, whilst disappointed, the company resolved the problem to my satisfaction.”

Helpful Report

Posted 1 year ago

“Lights are nice but smaller than expected. The reason I gave 4 stars is mainly because the ceiling cone is cheap plastic rather than metal.”

Helpful Report

Posted 1 year ago

“Great selection of lights. Very happy with our new kitchen island lighting, they fit the style beautifully. Delivery was made in a reasonable amount of time and was friendly and efficient”

Helpful Report

Posted 1 year ago

“Gooooooood”

Helpful Report

Posted 1 year ago

“Good service quality of product and love the style , however they are not very antique brass but silver looking”

Helpful Report

Posted 1 year ago

“Had to contact them after a week to find out about delivery. But once I did this, the service was great”

Helpful Report

Posted 1 year ago

“Although the price of the bulbs was very well priced I was disappointed in the cost of postage for a relatively light package, plus 6 days after I placed my order I had received no update on delivery date, after contacting Lampsy I did receive a prompt reply and the goods were ordered a few days later. The bulbs and packaging are first class hence the 4 stars.”

Helpful Report

Posted 1 year ago

Hi Audrey, Lightbulbs are very popular at the moment and we’ve been looking to introduce a more cost-effective delivery option for if you’re just buying lightbulbs. We’ve had to temporarily suspend our Royal Mail deliveries because of the industrial action, this means that all small orders are currently being sent by DPD. Kind Regards, Michael

Posted 1 year ago

“I like the light but quite disappointing it comes with a European plug, particularly at the price point it retails at.”

Helpful Report

Posted 1 year ago

Hi Gavin, Some of our danish-designed products are sourced from Denmark and are manufactured with a European plug. Our supplier fits these products with a permanent, maintenance-free Euro to UK converter. This converter is exactly the same size as a normal UK plug and functions exactly the same. I’ve reported this to our supplier, as it sounds like this wasn’t added to your wall light. I’d be happy to arrange for a converter to be sent out to you, just drop us a line with your order number at help@lampsy.com. Please accept my apologies for any inconvenience. Kind Regards, Lynn

Posted 1 year ago

“Good quality, exactly as described on the website.”

Helpful Report

Posted 1 year ago

“The service from Lynn at Lampsy was excellent. The lamps arrived next day as requested. The only reason I haven’t scored Lamar as excellent is that the lamps come with non-replaceable light source which means once that reaches end of life the whole thing has to be thrown away.”

Helpful Report

Posted 1 year ago

Lampsy is rated 4.3 based on 1,326 reviews