lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.48

4.5 Rating 1,685 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“The single halogen bulb I ordered arrived in good time but it came inadequately packed, was damaged and failed to work. It's probably too risky to get a lightbulb sent through the post because of the vibrations and impacts. This was such a small order I decided not to ask for a refund.”

Helpful Report

Posted 9 months ago

We’re ever so sorry to hear that your bulb arrived damaged. While we do our best to package items securely, unfortunately, things can occasionally get broken in transit. We completely understand your frustration and would love the opportunity to make this right. Please reach out to us, and we’ll be happy to send you a replacement. Your satisfaction is very important to us, and we truly appreciate your feedback. 💡🙏

Posted 8 months ago

“Excellent service. My lamp arrived very promptly and extremely well packaged. I shall be using you again!”

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Posted 9 months ago

“Extremely pleased with the twice that I have used you , both arrived in a few days . Ive saved your details should I use you again in the future . Many thanks .”

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Posted 9 months ago

“Unusual pigmy bulb found here on-line, which has gven a useful ight fitting an extended life. Bulb arrived speedily and well packaged.”

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Posted 9 months ago

“Managed to replace our fluorescent tube in the correct shade of white. Good value and prompt delivery!”

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Posted 9 months ago

“Very pleased with my purchase and also for being kept informed as regards delivery. I will certainly use this company again.”

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Posted 9 months ago

Thank you for your wonderful feedback! We're so pleased to hear that you're happy with your purchase and that you found our delivery updates helpful. Keeping our customers informed every step of the way is important to us, and it’s great to know it made a difference for you. We truly appreciate your support and look forward to welcoming you back in the future!

Posted 8 months ago

“Found Lamps Online for a specific type of bulb, which was proving quite difficult to get hold of anywhere else. They did not have in stock immediately, but, it was ordered immediately and delivered very quickly. Will certainly be our new supplier for these bulbs! Great price, too and packaged extremely well and safely! Thanks! -TheSaleLab.com”

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Posted 9 months ago

“Just what it said on the tin.”

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Posted 9 months ago

“I was very happy with the service identifying and ordering the required items was straightforward and delivery was as per the the stated timescale and the packaging to protect the fragile fluorescent tubes was spot on. I am very happy to recommend this service.”

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Posted 9 months ago

“Great value Great service Did exactly as required. Would use again”

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Posted 9 months ago

“Very pleased with prompt delivery”

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Posted 9 months ago

“Quick delivery excellent product will order again”

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Posted 9 months ago

“Speedy delivery thank you”

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Posted 9 months ago

“Was looking for a specific fluorescent tube for my studio. Prompt and helpful email to myu enquiery. Prompt delivery of my order. Good price.”

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Posted 9 months ago

“Parcel arrived quickly and was securely packed. The light is now fitted and working fine as a replacement for the previous one which lasted ten years.”

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Posted 9 months ago

“it was very dissapointing. it was delviered after almost 4 months. very poor service.”

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Posted 9 months ago

Hi Israrullah , This item was out of stock when you placed your order as they have now been discontinued. We managed to find some stock in Europe and imported it for you . We do advise this at point of purchase to let customers know. As soon as the lamp arrived we sent it straight away.

Posted 9 months ago

“Ordered 3 ballast from General Lamps. They got here in a timely manner, but were the complete wrong ballast. Tried to contact the company twice and and have not received any communication back. Now our machine is still down, am out money, and don't want to order again in fear of same thing happening again.”

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Posted 9 months ago

Hi Matthew, We havent had any contact from you ? Please can you email sales@generallamps.com and explain what this issue is . I notice that you are in the US , the US works from 110/120v whereas we are 240v is this the problem? Regards Technical

Posted 9 months ago

“Staff very helpful on the phone and when picking up. To be able to do the order on line and pickup was a great bonus as working in the area. Keep up the good work work”

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Posted 9 months ago

“Very good sevice kept me in touchwith my order will use them again thank you”

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Posted 9 months ago

“Good availability, good price and excellent delivery service. Will use again.”

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Posted 9 months ago

lamps-on-line-com is rated 4.5 based on 1,685 reviews