Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 6,095 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lamps arrived in good condition. I was informed that there would be a slight delay due to the number I ordered. Overall I was content with the service and would use again if I need further bulbs.”

Helpful Report

Thank you so much, David, for your 5-star rating of Lamps2udirect.com! We're glad to hear the lamps arrived in good condition, even with the slight delay due to the large order. We appreciate your kind words and we hope you'll shop with us again in the future if you need any more bulbs!

“Not worth buying these bulbs as they only lasted a couple of weeks and then blew . Will not be ordering these again”

Helpful Report

Thank you for your feedback, Christine. We are sorry that you are not satisfied with your order. We understand your disappointment in the bulbs only lasting a couple of weeks. We would really appreciate it if you could elaborate a bit more on your experience and what we can do to make things better. We value customer feedback and are looking to continually improve our products and service. Once again, thank you for taking the time to provide us with your feedback, Christine. We hope to be able to do better for you the next time. Please contact us directly - info@lamps2udirect.com.

“It took too long to arrive I rang sales asking when it would arrive no reply you sent me a discount 0f £5. Something not explaining what it was for and part of the order never arrived no explanation. If these are tide together then why not say so, your contact inside the worst I have seen. For 49 years I had ordered palates of bulbs ever month as we held over 165 different types of bulbs for displays churches most of them came from Bell as they were special larg bulbs mos of the stander one we’re from ring never once have I ever been treated like this. I know this order was peanuts But !”

Helpful Report

Thank you so much for your honest feedback, Terry. We cannot express how sorry we are for the issues you've been facing. Can you please contact us directly so we can resolve this for you - info@lamps2udirect.com. We have looked through emails but we can't see anything from you. Hopefully we can get this all sorted for you.

“Fab company. I have used many times and they are always so supportive and helpful on the phone.”

Helpful Report

Thank you Jenny for your 5-star rating of Lamps2udirect.com ! We are so glad to hear that you have had a great experience with us. As you mentioned, we strive to provide excellent customer service and are always happy to help. We appreciate the kind words and that you have used our company multiple times.

“Fantastic advice on the phone. Easy to order and next day delivery.”

Helpful Report

Thank you so much for your 5-star rating, Jason! We feel proud to know that we've been able to serve you well with our fantastic advice on the phone, easy ordering process, and next-day delivery. We truly appreciate your loyalty. Thank you again!

“Found the specialist lamp required for our extract hood, at a reasonable price, it was well packaged and arrived quickly. No hesitation in using Lamps2udirect again.”

Helpful Report

Thank you so much for your 5-star rating, Robert! We're delighted to know that you were able to find the specialist lamp required for your extract hood at a reasonable price. We're also glad that the package arrived quickly and in perfect condition. We look forward to serving you again at Lamps2udirect.com!

“This company had the correct female connection to plug into a male fitting and so did the job perfectly”

Helpful Report

Thank you for your 5 star rating of Lamps2uDirect.com! We are so pleased to hear that our female connection was the correct one to plug into a male fitting and did the job perfectly for you!

“Good & fast”

Helpful Report

Thanks Tim for the 5 star rating for Lamps2udirect.com! We're so glad you found us good and fast!

“Order arrived within the time scheduled, product well packed and staff were polite and well informed. I will order again from this company. Iain Steven”

Helpful Report

Thank you so much for the 5-star rating, Iain Steven! We're so glad you had a positive experience with our staff, product, timely delivery, and packaging. We strive to provide the best service possible and your comment proves that we are succeeding. Thank you for choosing Lamps2udirect.com and we look forward to having you as a customer again!

“Qui k and efficient”

Helpful Report

Thank you so much for your 5-Star rating of Lamps2uDirect.com, Michael! We're thrilled to hear that your experience with us was quick and efficient.

“Good service kept up dated well packaged”

Helpful Report

Thank you so much for your 5 star rating, Terence! We are so glad that you had a great experience shopping with us at Lamps2udirect.com and appreciate your compliments on our good service, keeping you up-to-date as well as our well-packaged deliveries. We thank you for your loyalty.

“Excellent service, couldn't ask for more.”

Helpful Report

Thank you Nigel for your generous 5 star rating of Lamps2udirect.com. We are delighted to hear that you found our service "Excellent" and "couldn't ask for more". We look forward to helping you again soon.

“Great to find this seller of hard to get light bulbs and other things besides. Speedy delivery, excellent value for money, will be using them again and highly recommended!”

Helpful Report

Thank you Brian for your 5 star rating of Lamps2Udirect.com! We are so glad to hear that you had a great experience with us. We are proud to have been able to provide you with hard to find light bulbs and other items, speedy delivery, and excellent value for money all in one place. We look forward to helping you out with all of your lighting and accessory needs in the future. Your kind words and recommendation are truly appreciated!

“Ordered and delivered in a couple of days. Well pleased. Thanks”

Helpful Report

Thank you so much for your wonderful review Brian! We really appreciate your 5 star rating of Lamps2uDirect.com. We are so glad to hear that you were pleased with the speed of ordering and delivery of your order. Thank you for being a valued customer!

“Made order very easily, payment taken no problem. I had to contact them after 2xweeks to say I had no information and no product. Emailed back to tell me, oh sorry that item is out if stock and we had to reorder we will gave them in a week, then you will get yours. Very Dissapointed communication was extremely poor. 4 weeks later product arrived. Will not order again.”

Helpful Report

Thank you for taking the time to review your experience with Lamps2udirect.com. We're sorry for any disappointment caused due to out of stock items and poor communication. We understand how frustrating this must have been and would like to make it right. Could you please provide us with more detail as to what the communication issue was so we can better improve our service? We greatly appreciate your feedback and hope that we can provide a better experience moving forward.

“Pleased with purchase and good price, delivered on time will use Lamps2udirect again”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect! We are so glad you are pleased with your purchase and that you found our price to be good. We appreciate that your delivery was on time, and we hope to have the pleasure of serving you again in the future.

“Excellent service. Well packaged to ensure items arrived intact.”

Helpful Report

Thank you so much for your 5 star rating! We are delighted to know that our excellent service and well packaged items arrived in perfect condition. We are so appreciative of your kind compliments and glad that we could provide you with a great shopping experience.

“All was good, thank you”

Helpful Report

Thank you so much for taking the time to rate our store Lamps2udirect.com with 4 stars. We truly appreciate your loyalty and are thrilled to know that everything was good. We hope you'll visit us again soon!

“Ordered 4-gang extension lead but item was out of stock. Lamps2udirect emailed to inform me and kept me posted throughout. Excellent company and great trading experience. Pleasure to do business with. I’ll be back!”

Helpful Report

Thank you very much for your generous 5-star rating of Lamps2udirect.com! We are delighted that you enjoyed your trading experience. We aim to provide excellent customer service and are glad to hear that this was the case. It is great to hear that we kept you informed even when the item you ordered was out of stock. We value your feedback and are glad to have you as a customer. We look forward to seeing you again soon!

“Telephone service was great but both tubes were shattered in transit. Maybe you need to get on to Royal Mail over this.”

Helpful Report

Thank you Adam for taking the time to share your experience with Lamps2udirect.com. We appreciate your feedback and are sorry to hear that the two tubes were shattered in transit, despite the great telephone service you received. Can you tell us more about how this happened and what we can do to make things better?

Lamps2udirect.com is rated 4.5 based on 6,095 reviews