Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 6,038 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and prompt delivery.”

Helpful Report

Dear Wendy,Thank you so much for taking the time to give us a 4-star rating on Lamps2udirect.com! We truly appreciate your feedback and are glad to hear that you had a positive experience with us. We take great pride in providing good service and ensuring prompt delivery to our valued customers, like yourself. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. Thank you once again for your kind words and for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“The lamps initially sent were not exactly the ones described - different make and unfortunately not compatible in my case - it seemed to take some prodding to get them to exchange/refund but they eventually did s. A bit of a hassle all round but at least they sorted the problem.”

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“Correct product delivered on time. Great!”

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“Order was delayed by stock shortage without notice, but otherwise all OK”

Helpful Report

We do apologise for the inconvenience caused by the order delay due to a stock shortage. We understand that this lack of notice must have been frustrating, and we assure you that we are taking steps to ensure better communication in similar situations moving forward. Nevertheless, we're glad to know that apart from this issue, everything else went smoothly. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Lamps2udirect.com and for sharing your valuable feedback. We hope to serve you again in the future!

“Ordered and goods received OK”

Helpful Report

Thank you so much for your 4-star rating of Lamps2udirect.com! We truly appreciate your support and feedback. We are thrilled to hear that you had a smooth experience with us, from placing your order to receiving the goods in perfect condition. Your satisfaction is our utmost priority, and we are dedicated to providing seamless service and top-notch products. Thank you once again for choosing Lamps2udirect.com. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

“Pleased with the service and advice,just needed to understand the delivery as I was Expecting the items quicker.”

Helpful Report

Thank you for your 4-star rating on Lamps2udirect.com! We appreciate your feedback and are delighted to hear that you were pleased with our service and advice. We apologise if there was any confusion regarding the delivery, as we understand the importance of receiving your items promptly. We value your business and hope to serve you even better in the future.

“Did what it said on the packet.”

Helpful Report

“Delivery of lamps much delayed by shortage of stock. This fact could have been forwarded to this customer without the customer having to make an enquiry of the late delivery of his order.”

Helpful Report

Thank you so much for awarding us a 4-star rating for your experience with Lamps2udirect.com! We truly appreciate your feedback and are thrilled to hear that you had a positive overall experience. At Lamps2udirect.com, we strive to provide excellent customer service, and your valuable feedback helps us improve our processes. Rest assured, we will take your comments into consideration and work to avoid such delays in the future, as well as focus on better communication with our customers. Once again, thank you for taking the time to share your thoughts with us. We appreciate your understanding and look forward to serving you even better in the future.

“The price of the bulbs were very competitive hence the purchase. The delivery service unfortunately is let down by the use of Royal Mail but this comes as no surprise as I have experienced this situation before. It is usually the last day of suggested delivery or after the deadline before I receive goods when suppliers use Royal Mail. On this occaision it was at the end of the day on the last day of suggested delivery schedule.”

Helpful Report

Thank you so much for taking the time to give Lamps2udirect.com a 4-star rating. We truly appreciate your feedback and are thrilled that you found the prices of our bulbs to be very competitive, making your purchase worthwhile. We apologize for any inconvenience caused by the delivery service. We understand your frustration with the use of Royal Mail, as it has been known to cause delays in the past. We strive to ensure that our customers receive their goods in a timely manner and have taken note of your concern. Thank you once again for your review and for choosing Lamps2udirect.com. We value your business and hope to serve you even better in the future.

“I think that you should have phoned me regarding the expected delay in the delivery apart from that all was very satisfactory”

Helpful Report

“They where a good price but where diffrent to the ones I ordered but they answered all my question about the diffence.”

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“Arrived safely on time. Item as requested, thanks.”

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“Excellent product and service”

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“I would use you again when i need to. but with the item i ordered it good and fitted my fire and when i wring you your service is good thank you”

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“A good efficient service all round.”

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“Offers loghtbulbs I can’t find elsewhere - quick delivery”

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“Pleased with product - difficult to find elsewhere.”

Helpful Report

Thank you for taking the time to rate Lamps2udirect.com with 4 stars! We appreciate your feedback and are glad to hear that you were pleased with our product. We understand that finding certain items can be challenging, and we strive to provide a wide range of products that may be difficult to find elsewhere. If you have any further feedback or questions, please don't hesitate to reach out to us. We value your opinion and will continue working hard to meet your expectations. Thank you once again for your support, and we hope to serve you again in the future.

“Had some fluorescent bulbs for under cupboard kitchen units. Wer a while in being supplied (back order) but arrived.”

Helpful Report

Dear Andrew, Thank you so much for taking the time to give us a 4-star rating for your experience on Lamps2udirect.com. We truly appreciate your feedback and your support. We are sorry for the slight delay in the delivery of your fluorescent bulbs for under cupboard kitchen units. It seems that they were on backorder, which caused a slight delay in fulfilling your order. However, we are delighted to hear that they have now arrived. We strive to provide the best service possible to our customers, and your feedback helps us improve. If you have any further requirements or need assistance with anything else, please feel free to reach out to us. Thank you once again for choosing Lamps2udirect.com. We value your business and hope to serve you again in the future. Best regards, Lamps2udirect.com Customer Support Team

“all was fine”

Helpful Report

Thank you so much for taking the time to rate Lamps2udirect.com with a 4-star review! We sincerely appreciate your feedback and are thrilled to hear that your experience with us was positive. "All was fine" is music to our ears! We strive to provide excellent customer service and top-notch products, so it's great to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for choosing Lamps2udirect.com. We look forward to serving you again soon!

“Delivered on time no issues with communications will use again if I need to”

Helpful Report

Dear Robert,Thank you for taking the time to rate Lamps2udirect.com with 4 stars. We truly appreciate your feedback and are glad to hear that you had a positive experience shopping with us. We are delighted to know that your order was delivered on time and that you encountered no issues with our communications. It is our goal to provide a seamless shopping experience for our customers, and we are thrilled that we met your expectations. We look forward to assisting you again in the future if you are ever in need of our products. Thank you for your support and we hope to serve you again soon! Best regards, Lamps2udirect.com Team

Lamps2udirect.com is rated 4.5 based on 6,038 reviews