Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,312 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,312 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only reason I didn’t give them a 5 was because they didn’t turn up on time. However as soon as we contacted them they apologised and gave us a new date and they then arrived when said.”

Helpful Report

Thank you for your 4 star rating of Lamps2udirect.com. We appreciate your feedback and apologize for the timing issues. We are glad to hear that our team was able to accommodate you and we look forward to helping you in the future.

“Good service order arrived very quickly”

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“Web site easy to use . Parcel comes straightaway”

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“Quick and reliable service”

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“Had to wait for items to be in stock, which I had to enquire about rather than being told in advance. They did respond quickly. After that, service was good, items arrived as advised and were well packaged. Better price than Amazon. Would recommend.”

Helpful Report

Thank you for your 4-star review, Simon! We appreciate your positive feedback and understanding. We're glad you found the prices to be better than Amazon and the service to be excellent overall. We appreciate you taking the time to share your experience. Hopefully we can earn a 5 star review on your next order!

“GOOD HELPFUL FRIENDLY SERVICE”

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Thanks Jon for the 4 star rating! We appreciate your feedback and are glad to hear that you found our service to be good, helpful, and friendly.

“Order delivered in good time as as specified”

Helpful Report

Thank you, John, for rating Lamps2udirect.com with 4 stars! We are glad to hear that your order was delivered in good time and as specified. We appreciate your feedback and look forward to serving you again soon.

“speedy service”

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perspective.Thank you so much for your 4 star rating of Lamps2uDirect.com. We are delighted that you have had a positive experience with us and appreciate your feedback. We are particularly pleased that you have found our speedy service to be so helpful.

“Hi It ashame the lamps are not Phillips or general electric or bell or osram or edison We will see how they go . This will be a test for changing over from 32w”

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“All quite straight forward, placed my order, for a 16 watt switch start choke, which arrived a few days later, the unit was well protected, in the parcel that it came in. One Happy Customer.”

Helpful Report

Thanks for your great review, Andrew! We're glad everything was quite straightforward for you. We hope you enjoy your 16 watt switch start choke and were satisfied with the secure packaging that it arrived in. Thank you for being a happy customer!

“good been looking for 12v bulbs”

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“lamps packaging good though navigating website a bit difficult, had to reload”

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“Sadly I accidentally ordered the wrong size tubes. My fault, but I can't fault the delivery or packing.”

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“They are bulbs what does one say.”

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“These lamps were to replace others which are not available anymore. They took a while to arrive but are suitable replacements.”

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“Fast service. Good to do business with.”

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“Was able to purchase bulbs not available locally.”

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“Communication from the company was great and when I needed to change my order before it was dispatched, this was done with ease. The slim under counter light was great quality but the one we ordered to connect to the light we already had, was a different colour, being warm white rather than cool white. Sadly we were unable to use them together.”

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“when you send me an invoice that has been paid it would improve the info if you put paid on the invoice”

Helpful Report

Thank you for your 4 star rating of Lamps2udirect.com. We appreciate your loyalty as a repeated customer and in response to your feedback, we will make sure to put the word "paid" on your invoices going forward, if payment has been made. Again, thank you for your rating and we look forward to serving you again in the future.

“The transformer was easy to fit and worked well”

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Lamps2udirect.com is rated 4.5 based on 5,312 reviews