Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,309 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,309 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and speedy service, website easy to use”

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“Very efficient and good service delivery.”

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“Arrived quickly and safely.”

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Thanks for your 4 star rating of Lamps2udirect.com, Jane! We appreciate it! We're glad that your order arrived quickly and safely. Thank you for being a returning customer - we look forward to helping you again soon.

“The lamp has gone after only a few hours use”

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“Excellent light would have got 5 stars if I didn't have to chase delivery.”

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“Very quick and helpful service.”

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Thank you so much for the 4 star rating, Margaret! We're so glad to hear you had a very quick and helpful service. It really means a lot to us that you keep coming back to Lamps2udirect.com. Thank you for your loyalty!

“Purchase , and delivery went well no problems at all, would use again.”

Helpful Report

Thank you so much Sheena for your 4 star rating of Lamps2udirect.com! We are so glad to hear that both your purchase, and delivery went well with no problems at all - we're always here to help! We look forward to providing you with more great service in the future.

“Good service, will use again.”

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Thank you, Iain, for your 4-star rating of Lamps2udirect.com. We appreciate you taking the time to review our services and are thrilled to know that you had a great experience with us. When you mentioned "Good service, will use again," this is exactly what we aim for - high quality service, and for loyal customers to continue to choose us. We look forward to serving your lamp needs again soon!

“Great service.”

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“Order received as promised, no problems.”

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“Fast and courteous service”

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Thank you, Philip, for your 4-star rating of Lamps2Udirect.com! We are glad to hear that you had fast and courteous service. We truly appreciate your business and look forward to your future dealing with us!

“MY SECOND ORDER WAS PACKAGED MUCH BETTER, THANK YOU.”

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“I got just the type of lamps I had been !looking for at a reasonable price. When I ordered the website did not indicate that they were out of stock. It was only when I asked why I hadn't received them within the time indicated that I found this out. In the interest of good customer service, It would have been good if I had been emailed about any delay. All was well that ended well as I did finally get the lamps I particularly wanted.”

Helpful Report

Thank you so much for your 4 star rating of Lamps2udirect.com! We appreciate your loyalty as a returning customer and value your feedback. I'm glad you were able to find the lamps you were looking for at a reasonable price. We're sorry that you did not receive a notification that the lamps were out of stock. We strive to provide top-notch customer service and we apologise for the delay. Thanks again for taking the time to leave your review and we hope you'll continue to shop with us!

“Thank you , they all worked and the price was good.”

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“No communication after order, took a while to dispatch, and no reply to an email I sent asking for an update. Good prices though - but overall a bit disappointing.”

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“they arrived as promised no problem”

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“Good price”

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Thank you Robert for your 4 star rating of Lamps2udirect.com! We are so glad to hear that you found our prices to be good. We strive to provide the best products at competitive prices. Thank you for choosing us!

“Easy to order and it arrived in good time. I'm hoping that this brand lasts better that the last lot which came from B&Q!”

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“great lamps but had to wait due to not being in stock.”

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“Lamps arrived well packaged and are installed satisfactorily. A bit of a delay due to stock not being available but otherwise excellent.”

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Lamps2udirect.com is rated 4.5 based on 5,309 reviews