Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well made, soft dusky pink leather. Very smart looking. Wide enough for glasses in one side, sunnies or keys or bus pass in the other. Lovely item.”

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“Absolutely excellent service delivery was very prompt Gilet excellent quality”

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“Excellent service, will def use your service again wife will be pleased. Thank you for great service.”

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“Recently purchased our 9th jacket/coat from you on-line - always wary of doing this to make sure the style and size really work. Delighted with the very prompt delivery in a secure package and the quality of the jacket was your usual really high standard. This did follow a poor experience with a jacket that had press studs that came adrift, but that was dealt with professionally and promptly as well and as you can see, it has not put us off your products. Happy to recommend to anybody, especially going into the shops where the staff are unfailingly polite and helpful.”

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“I popped into our local store saw the bag and went home and ordered it in line it was at the store the next day wonderful.”

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“I love love love my leather jacket!!! Amazing quality, beautifully soft, fits like a glove. Gorgeous burgundy colour. Arrived quickly and well packaged. What’s not to love! Thank you Lakeland, will definitely use again for future purchases!”

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“Excellent service. The coat arrived earlier than expected. Fits perfectly.”

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“Ordered a special present for my wife. She was delighted to receive her handbag. The service was efficient and the product unbelievably excellent.”

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“I've been looking for a credit/loyalty card holder that holds a reasonable number of cards and found this one able to take up to 20 cards. Extremely pleased with my purchase from your company. Product delivered quickly and well packaged. Lovely quality and beautiful colour.”

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“Fabulous jacket. Soft leather and beautifully styled. Sizing spot on. Customer service helpful and delivery swift. Can’t think of a single negative!”

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“Have already bought quite a few items from Lakeland, quite a few pairs of slippers in.my time and lately 2 holdalls, son borrows one when working away from home, and the were just great as hand luggage on our holidays Thank you”

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“The handbag I ordered arrived very quickly and I am very pleased with it. The leather is good quality and the bag is well designed.”

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“Excellent service and after sales, I ordered the wrong size and they changed it straight away, excellent quality and style,, my wife will love this jacket when she opens it at Christmas, thank you Lakeland leather,”

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“Very disappointed with the customer care. I bought a pair of leather boots online. They came promptly. I tried them on and found that the zip on one of the boots kept sticking on the leather. They were also too sloppy to wear. My feet are average and these were a very wide fit. I returned them immediately by recorded delivery which was advised by your returns policy at a cost of £11.15. I was reimbursed for the price of the boots but not for the postage. I complained and was told that the boots did not have a faulty zip. I disagree. I do not intend buying anything else from you so please stop sending me any more literature.”

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“I’m really pleased with this jumper. It is comfy to wear and looks good with jeans or smart trousers. I ordered it online and it was delivered within days.”

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“A great product the wife loved it. Looks fantastic, feels fantastic and is great in Red.”

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“I ordered a leather pair of gloves, they were beautiful quality and a lovely colour. Arrived very quickly. Unfortunately they were too small so I had to return them but quality wise, excellent.”

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“Excellent quality gloves and great accurate fit, all at a realistic price and delivered very quickly”

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“Great quality and excellent customer service to deal with an exchange due to the wrong size.”

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“Beautiful Loweswater womens jacket. Super soft leather. Love the cropped style and ‘subdued’ hard wear. Perfect jacket, super quick free delivery.”

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Lakeland Leather is rated 4.8 based on 7,444 reviews