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Lakeland Leather Reviews

4.8 Rating 7,447 Reviews
96 %
of reviewers recommend Lakeland Leather
4.8
Based on 7,447 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Lakeland Leather Reviews
Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th February 2026
Adrian F
Lakeland Leather 5 star review on 17th January 2026
Paula C
Lakeland Leather 5 star review on 18th December 2025
Alison P
Lakeland Leather 5 star review on 27th September 2025
Anonymous
Lakeland Leather 5 star review on 21st September 2025
Paula L
Lakeland Leather 5 star review on 1st September 2025
Zornitsa P
Lakeland Leather 5 star review on 1st September 2025
Zornitsa P
131
Anonymous
Anonymous  // 01/01/2019
Excellent service. I bought a leather jacket. It arrived quickly and was well packaged. Jacket is exactly as described. Leather is soft.
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I ordered a jacket online. It arrived quickly and is beautifully soft. I had a query which was answered quickly and efficiently answered by Kate.
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Wouldn't buy anything from this company , shocking quality very very poor waited a month for slippers £79.99 soles falling off in 1 week. Wow!
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I ordered a jacket and was delighted with it but, unfortunately, the security tag was still attached. I contacted the sales team and a prepaid label was emailed to me the same day. I returned the jacket and the problem was attended to and sent back to me. It took less than a week from sending it back to Lakeland Leather returning it. My jacket is very well made and I’m delighted with it. I would highly recommend Lakeland Leather as a very reputable place to purchase from.
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Order placed in September, and acknowledged promptly. The order was delayed, as I knew it would be, awaiting stock, but the information became confusing. Shown as ready to ship for some time before had arrived with the company. When it finally arrived with the company transport from that point was quick. The one incorrect item was exchanged, but I had to request a label, and then send the entire invoice back, which would have left me with no record had I not photocopied it first. The items are good and in time for Christmas, but a little more progress communication would have been good.
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Fabulous service & utterly beautiful soft-as-butter leather coat, am delighted! Thankyou x
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After wanting and researching a high-quality sheepskin aviator jacket from various vendors I purchased the Hurricane Jacket from Lakeland. The quality of this jacket is outstanding especially the quality of the shearling sheepskin. I can honestly say this is the most comfortable jacket I have owned. Putting it on is like immersing yourself in a continuous hug. Superbly warm, but due to the natural materials it doesn't overheat. I look forward to using this jacket for the next 20 years - I wouldn't normally state this, but the quality of this jacket speaks for itself. Well worth the investment!!
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Well, very sadly and annoyingly, the driving gloves didn't fit like a glove. A big square thumb with a baggy gusset between thumb and first finger ruined what would have been a perfect pair. Sent back for a refund which was processed quickly.
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Purchased as a Xmas present, delivered on time and in good condition. This is my first purchase from Lakeland Leather and on this performance wood purchase again.
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My husband loves his slippers
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A beautiful bag just great craftsmanship So happy with everything about it would highly recommend Lakeland leather I have a few of there bags they stand the test of time and very durable
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Absolutely love my new leather jacket. Lovely soft leather and great quality.
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The staff made a delightful change, happy and helpful 5 out of 5 well done. Quality secondary to none.
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Excellent customer service. Item arrived well packaged and delivery time was prompt and arrived within the stated time.
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The holdall has been bought as a Xmas present so not been used yet. I love the vintage look of the leather. I'm sure my daughter will love it as well. Delivery was very quick.
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Very pleased with service and quality.
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Excellent . Quality product and efficient service. Will definitely use again.
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Really well made Jacket with great attention to detail! Only criticism is that it's supposed to be navy but is very nearly black, certainly not navy. But I still love it. And it fits perfectly.
Lakeland Leather 5 star review on 21st November 2021
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Very good slippers, but it’s a shame that when I ordered grey, I got tan. How does this happen.
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Thank you very much, you are great
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Lakeland Leather is rated 4.8 based on 7,447 reviews