Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful jacket, excellent quality.”

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“Beautiful leather tote bag with good strong handles, very pleased with my purchase.”

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“I would not hesitate to order any item from Lakeland Leather. I have a few items and every one of those is excellent quality. 100% quality workmanship.”

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“Love my boots. Excellent service from Lakeland, as usual.”

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“Straight forward process and good quality goods.”

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“Ordered, delivered, on feet....bliss, plenty likes from family and friends.”

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“Lovely laptop bag, thank you.”

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“I am very happy with my new leather jacket ordered recently. It arrived quickly and feels so good to wear. Good quality jacket.”

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“Excellent service and quality”

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“I have bought multiple products from Lakeland leather now and have been a returning customer for a number of years. Whether it be their jackets, wallets or bags, the quality and finish of the products are unrivalled.”

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“I purchased chino trousers from Lakeland, the fabric is very good quality and would purchase again. Item arrived in the specified time, great company”

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“Terrible experience from start to finish. Ordered for delivery to store/collect in store. Store was showing 1 in stock so distribution centre didn't send another to them. They did not have the 1, not uncommon in retail. Store ordered another from the distribution centre. Meantime I am getting NO email updates or phone calls whatsoever. Online CS tell me it's in, (it wasn't) eventually just drove to the store and luckily it had come in that morning. Store wasn't open at advertised time, tried door, locked, staff member looked up at me and ignored me. Came back twenty minutes later to be told the exact person named on the order (my wife) must collect. Said wife was standing next to me but being Chinese the staff member clearly didn't think her name was as stated on the order. Embarrassing all round.”

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“Lovely product - soft leather. Order arrived promptly and well packed so no damage.”

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“I love visiting Lakeland Leather. The layout of the shop is excellent and the staff attentive without being overwhelming which has happened to me in other shops. Well done Lakeland Leather. Thank you.”

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“It's a lovely bag”

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“Bought an overnight bag for my wife, order was placed on a Friday evening and the parcel arrived the following Tuesday, first class service and my wife was over the moon with the bag. Thank you”

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“I ordered a leather full length guilet which arrived very quickly. Quality is fabulous, lovely & soft leather. Thick padding which give great warmth. Good size pockets for key & phone etc. I am 12/14 but decided to take a chance on the 12. Glad I did as it fits well even with thick hoodie underneath. Happy customer !”

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“Customer service 10/10 Packaging, speed of arrival, Quality of my jacket 10/10, leather is gorgeous and soft, can't wait to start wearing it (when slightly warmer). Will be checking for other goodies to add to my wardrobe as well as gift ideas! Thank you lakeland x”