Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

Write Your review

Tell us how Lakeland Leather made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My jacket arrived when I expected it, absolutely delighted by the quality of my purchase...great fit and good leather. Keep up the good work. Ps my wife is also a customer.”

Helpful Report

“My order arrived really quickly and the goods were just as described. Excellent quality, and I'm really happy with my purchase.”

Helpful Report

“Absolutely stunning jacket this is my second Lakeland leather jacket and I love them both!”

Helpful Report

“Quick delivery. Excellent product.”

Helpful Report

“Beautiful bag , just what I was looking for. Definitely recommend to my colleagues .”

Helpful Report

“Delivered very promptly. Sturdy looking bag and quite stylish. Only just started using it.”

Helpful Report

“Eamont Graphite grey, WOW What can i say, The feel of the Leather, The all round quality even in the pockets inside and out, But glad i tried it on, Needed the next size up”

Helpful Report

“Good quality product. Easy returns if not quite right. This is my second jacket from this company and most likely not the last.”

Helpful Report

“We bought a soft leather hold-all cabin bag and are delighted with the quality and how much clothing it can hold”

Helpful Report

“A leather jacket built with high-quality leather and superb craftsmanship. When the product was received, it looks like what was expected from the photographs appearing on the webpage. Delivery is fast. It is recommended.”

Helpful Report

“I never received my order after waiting in for 2 days.”

Helpful Report

“My first time shopping with LL and my experience has been great. I wanted a specific pair of leather boots but didn't want to pay full price. I searched Google and found that LL had them in the sale with £30 off. I ordered the boots, and 3 days later, they were delivered. I was kept up to date with the delivery, and they were delivered on the day I was told and within the time frame specified. The only negative is that you have to spend over a certain amount to get free delivery, because my boots were just under that price. I had to pay the delivery charge. Would I shop with LL again, yes, I definitely would”

Helpful Report

“Beautiful Gillet beautiful leather looks greatcon”

Helpful Report

“A lovely soft leather bag. It’s a perfect size for every day use, with enough pockets to keep the essentials separate.”

Helpful Report

“My wife was delighted with the suede slippers. Unfortunately, we had to exchange for a larger size and were surprised that the exchange was expedited within 48 hrs.”

Helpful Report

“Good quality leather glasses case- have bought 3 in various colours. Had to chase up delivery to local store as no email sent letting me know when it had arrived.”

Helpful Report

“I finally got the bag I had ordered originally which I am very pleased with. It is a lovely quality leather and just the size I wanted. I was sent the wrong bag at first, which was also the wrong colour even though the paperwork was correct. I returned this and asked for a refund. I then placed a new order over the telephone for the bag I'd originally asked for; this being the quickest option. All was sorted in the end.”

Helpful Report

“Lovely tote bag although it could do with straps being long enough to sling on shoulder? Top quality leather well made.lovely navy not too light or dark”

Helpful Report

“Quality goods and fast efficient service”

Helpful Report

“Hold-all and wash bag made to the highest quality, very pleased with both. It was a birthday present and the recipient was over the moon with quality and size. Thank you”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews