Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,413 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 11th May 2025

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My leather jacket arrived very well packaged within two days of ordering. The leather is soft and very good quality. The fit is exactly as I wanted it to be. I especially like the detail of the poppers to keep the collar laying flat. On top of all that I got a good sale price and introductory discount. *”

Helpful Report

“Excellent card holder lovely colour If I need any more leather goods I’ll be happy to order from you. 😊”

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“I’m very pleased with my order & the service was excellent 😊”

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“Excellent over order made simple and very pleasant well done Lakeland Leather the member of staff who took my order gave excellent customer service I have bought 7 bags from you over the last several years and they are fab Thankyou”

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“Very disappointed with my last order, I ordered a travel size jewellery case in what looked very pink online when it arrived it was more like dark maroon so very displeased.”

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“The sizes of their jackets don’t seem to bear any resemblance to real life, about two or three sizes smaller.”

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“My order arrived promptly and in good order, as usual also fit was perfect. A very good purchase fantastic quality. Thank you”

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“Recently purchased a leather jacket “Charlie” This Leather jacket is one of nicest jackets I’ve ever bought, the fit was just right. The quality of the leather is stunning so soft. Definitely recommend this company if you are considering buying any leather items they know their stuff”

Helpful Report

“The leather handbag I recently bought surpassed my expectations..I'm thrilled with it. The quality of leather is superb and the finish is top notch..more than a match for some designer bags. I also bought a scarf and that was beautiful quality too. Very happy customer..would highly recommend to friends.”

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“Over 50yrs married it is still a bit of a headache to find a suitable birthday present for my lovely wife. Lakeland provided the answer this time and through online shopping made the event simple,satisfying and extremely pleasurable for my wife. Thank you all for excellent service.”

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“The leather holdall I purchased met all my expectations. Communication and delivery service was very efficient. I would definitely use Lakeland leather again and recommend it to friends and family.”

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“Excellent service!”

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“Absolutely perfect for my needs, beautiful boots and so comfortable and fashionable. Thankyou”

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“Disappointed that you have to pay for returns”

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“My travel jewellery box has arrived good quality but I thought it was pink more like maroon buyers be aware, I also bought what should have been a soft red coloured wallet it was dark red so disappointed colours online are not true to colour”

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“I have used Lakeland Leather for some time now. I normally shop in person when in the Lake District but ordered online for the first time. Seamless, professional process from start to finish. Top drawer delivery timescales which were actually accurate. Very happy with updates provided and the product too.”

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“Fast service, delivering a quality product which is a pleasure to own.”

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“I bought a Lakeland Leather sling bag a couple of years ago, but the nylon zips have all broken over time, so although the bag itself had many years of use left, it was useless. I bought a replacement and am delighted to see that, unlike most companies who are downgrading their standards, this bag is improved with metal zips. I'm very pleased with my purchase and hope it will last many years longer than the first one.”

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“The quality is always outstanding and as such has become my favorite store to purchase leather”

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“Delighted with my purchases of a navy and tan handbag and navy make up bag bought with gift money I received after leaving my job after 33 years I wanted to get something beautiful and good quality which will be a memory of my colleagues. Plus it was in the sale also .”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,413 reviews