Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

Write Your review

Tell us how Lakeland Leather made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and prompt delivery. Bought as a present so no comment on the bag itself as yet”

Helpful Report

“Ordered men's leather belt.. excellent quality 👍.. husband really pleased and delivered within three days..just perfect and thank you ❤️”

Helpful Report

“Fast efficient service and the product is excellent value for money”

Helpful Report

“I saw the Kirsten shoes in the Keswick shop whilst on holiday and was struck by how soft the leather felt and the fabulous raspberry pink colour. I didn't get around to purchasing them, but decided on my return home that I'd check out the website. And there were the shoes, on sale! I decided to purchase and the company had the shoes with me in a couple of days. They are very comfortable and stylish and I'm very pleased with my decision to go ahead. Thank you, Lakeland!”

Helpful Report

“I have been looking for a replacement purse for the past 6 months . It had to be the same size and have the same compartments as my last one Also wanted it to stand out in colour when in my bag for easy find”

Helpful Report

“Beautiful jacket. Great price. Delivery prompt.”

Helpful Report

“Despite an issue with the delivery (item missing), the customer team picked up my request within 30mins and got me the missing item dispatched straight away which arrived to my home in less than 24 hours. Thank you so much, the quality of the items is amazing!”

Helpful Report

“The jacket was awesome and at a reasonable price. I always think you can tell the quality by the weight of the article and this will definitely keep my partner warm in there coming months. Thanks very much guys 😁👍”

Helpful Report

“Thank you so much. Your spec's case is really lovely. High-quality leather, beautifully made, and lovely to the feel. An excellent value product.”

Helpful Report

“Beautiful leather handbag. So pleased with the quality and quick delivery.”

Helpful Report

“I found the perfect glasses case and it was a great price- the ordering process was very easy- the item was delivered very quickly.”

Helpful Report

“I ordered a leather handbag online based on the images and dimensions on the web. I received the bag via Royal Mail and in great condition. The bag is beautiful and my wife loves it. Genuine leather and exactly as per the images and dimensions on the web. Very happy”

Helpful Report

“I've never bought anything from this retailer but wanting a specific crossbody bag which didn't cost the earth I saw that they had almost exactly what I wanted. With the added bonus of sale price I thought I'd give them a go. Not disappointed at all. Quality leather and efficient service. Thank you.”

Helpful Report

“Easy to use website. Had it delivered to your shop in Keswick, where the staff were absolutely delightful!”

Helpful Report

“Fantastic service, ordered Friday pm, delivered Saturday am. It speaks for itself.”

Helpful Report

“Love my jacket. Has a nice retro look to it and has the quality I've come to expect (I have five Lakeland Leather jackets now). Fast delivery, and arrived packaged in a way that showed they take care 🙂.”

Helpful Report

“The jacket fits lovely, if a tad small, but that might be me being fatter than I thought. It is nice and soft and the colour is better in real life. A really good price too.”

Helpful Report

“Beautiful, quality soft leather wash bag. Excellent price and quick delivery.”

Helpful Report

“An excellent, white leather belt was delivered promptly to Orkney on the day they said it would.”

Helpful Report

“Very good quality and very pleased with the product as it was a gift for my partner. The emails I received made it very clear when delivery was going to take place and it arrived when it said it would. Overall very satisfied with the product and service.”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews