Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

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“Beautiful quality leather cross body bag. Excellent value in sale. Fast delivery. Would recommend.”

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“Top quality product excellent customer service”

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“Excellent service. The lovely leather bag arrived the day after the order was placed.”

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“Lovely jacket, very happy with the fit”

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“Very efficient delivery and the handbag was of extremely good quality. I was very pleased with my purchase.”

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“Nice quality i got it on klarna very quick delivery”

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“I ordered a vanity case and a handbag. Both arrived, well packed and in perfect condition, within 2 days of ordering. I would recommend Lakeland Leather.”

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“Excellent service. Order arrived super fast and customer service responded to my question very quickly. The wheeled holdall is a lovely thing. My only (as yet unfounded), concern is that the extending handle looks a bit flimsy. Time will tell I guess.”

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“I recently purchased items in the Street village store and unfortunately when I got home they were not compatible with my existing items I telephoned the store to explain the situation and they could I have been moved helpful. I received a full refund. Thank you very much for your excellent customer service”

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“I purchased this jacket for my daughter's 40th birthday and she loves it! Beautiful soft leather and looks amazing on.”

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“I love dealing with Lakeland. The quality of the leathers used is fabulous, it feels so luxurious and hangs lovely. The choice of designs will cover most tastes and the range of colours will satisfy most requirements. Selecting from the website is easy- there are lots of photos, a good description and the system is straightforward. They aim to despatch same day if you place your order by 1pm. Items come well packed and are usually delivered by dpd, who deliver when the day they will. Any issues are very efficiently dealt with and you can return via a store or by post. As I say I love Lakeland, I have a variety of coats - everyday, going out, winter and a few handbags. Have a look, you won’t be disappointed”

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“Beautiful bag. Excellent service in every way. HUGE THANKYOU.”

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“Great value for money.Superb leather and design.Fantastic workmanship. Glad somethings are still made in this country that are beautifully made. Congratulations on a fantastic product!”

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“Unfortunately I had to return the purse I ordered. It was of a very good quality but was not suitable for my needs. I received it within a day of ordering and after having to return it received a refund immediately. The service could not have been better.”

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“Good delivery time and guality product”

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“I'm very pleased with both items”

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“Lovely quality and style. Gift recipient delighted with them.”

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“Really pleased with my shoulder bag! Good quality leather and workmanship. The inside was well finished off too with leather edges to the pockets!”