Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,442 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

Write Your review

Tell us how Lakeland Leather made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Leather 5 star review on 18th December 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order a sheepskin body warmer for my 89years mum in law she is thrilled with it will definitely keep her warm in winter ordered on line 24th August and I received it on the 29th August very quick turn around will definitely order on line again”

Helpful Report

“Very pleased with my bag. A good size as I needed a larger bag. Easy process to order and quick delivery”

Helpful Report

“A well-made handbag using good quality leather and finished with attractive linings. Delivery was very prompt and the price was very reasonable. Lots of pockets with many zipped to provide additional security. I was worried that the "white" might be too white but it is a very pleasant slightly off-white colour.”

Helpful Report

“First class service. The quality of my new leather purse is superb. Will definitely return!”

Helpful Report

“This is my first time purchasing from this site, so a little sceptical but I have to say … AMAZING!! Quality - A* ( soft, like velvet) Sizing - perfect ( I have long arms and struggle but this was a perfect fit) Colour - lovely ( a soft Matt black) Delivery - fast Packaging - perfect To say I’m happy is a understatement”

Helpful Report

“The bag was what I needed and I am so happy as I couldn't carry my shoulder bag. The delivery man just the parcel outside immediately he ran my doorbell and that was poor service.”

Helpful Report

“Delivery was very fast we receved order in 3 days”

Helpful Report

“I was very pleased with the whole interaction with Lakeland, everything from start to finish was outstanding as was the leather jacket I purchased”

Helpful Report

“Staff always amazing in the Kendal store. Boots I bought are great.”

Helpful Report

“Have been searching in vain for ages for a small soft leather purse that would accommodate cards, coins, and notes. Came across Lakeland Leather quite by chance when Googling. One of their purses exactly matched what I’d been looking for and it was available in a beautiful shade of teal. Quick delivery service and a beautifully made product and all at a very reasonable price. Delighted with my purchase.”

Helpful Report

“Ordered online collected 2days later good service Friendly staff in store”

Helpful Report

“My order arrived very quickly. When I asked a question about delivery to the North of Ireland I got a reply almost instantly, which really made up my mind about purchasing from Lakeland.. A good company to buy from!!!!”

Helpful Report

“Purchased a leather jacket as a gift for my partner. Service was all 1st class. There was a wide range of choice on easy to use website, prices were reasonable for a premium product and helpful level of detail in sizing guide. Jacket arrived quickly, was very well presented and true to description. Partner absolutely loves the jacket and why wouldn't she - perfect fit, great quality, stunning colour and very nice grade of leather used. Thank you Lakeland”

Helpful Report

“Thank you for the quick delivery to the store. The shoes are lovely soft and comfortable. The staff in Kendal branch were fantastic and really helpful. Thanks again Lesley”

Helpful Report

“Lovely looking bag.”

Helpful Report

“Very nice purse. May look small but literally fits in everything. I’ve been using it for a week, daily. And it has been great would Reccomend.”

Helpful Report

“The item was delivered fast. I am pleased with the quality and the service provided. So much better than the service received in Cheshire Oaks designer outlet.”

Helpful Report

“Excellent service. Ordered a cardigan arrived promptly. I always find the staff very helpful”

Helpful Report

“I had a problem trying to order my item online and I phoned the store enquiring if I could order by phone. The lady I spoke to was very pleasant and efficient and she confirmed I could place my order with her. I ordered my item on Tuesday 22nd Aug. and was pleasantly surprised when it arrived the next day. I'm delighted with my purchase.”

Helpful Report

“Very pleased with the bag, just what I required. The colour was good (navy) and the quality of the leather and construction excellent. Thank you.”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,442 reviews