Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality items and reasonably priced”

Helpful Report

“Bought the Daniella cotton and linen wide leg trousers instore. The online photo doesn't do them justice - they are much nicer 'in the flesh'. I'm 5ft 3in and a small size 12 top and a small(ish) size 14 bottom. The medium was a perfect fit. As a shorter woman they are longer on me than the online photo and I will need to wear them with 2 in wedge sandals. They aren't transparent like some light coloured linen trousers can be. They are also stylish in an understated way and despite not being particularly cheap, they actually look more expensive on the body. Very happy with my purchase.”

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“Quality and stylish jacket. A wardrobe staple.”

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“I visited the Lakeland Leather Store in York on Thursday 27th April 2023, I was looked after by Ellie and Bunty they gave me great advice on the style, fit and colour of the leather jacket that I subsequently purchased. It can be difficult deciding on which jacket to buy so I needed someone to advise me which they did and I bought my jacket. The level of customer service provided by Ellie and Bunty was exemplary.”

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“Have purchased many items from Lakeland Leather jacket,bags,slippers and leather glasses case never had any problems such a wonderful company to deal with, thank you for all my beautiful items”

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“struggled to order online but a very efficient lady took my order over the phone. Got what I ordered, a lovely leather holdall, delivered as promised. Excellent service as always, and a quality product. Bought jackets and bags previously from you and have never been disappointed. Thank you.”

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“I ordered a belt for £20 cost me £4 the belt was to big so sent it back cost me £5. The delivery and return policy is absolutely disgusting.. I won’t be ordering again”

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“Received my beautiful crafted bag yesterday. Should I suggest to perhaps put the bag in a box, rather than in a plastic bag that can be ripped in transit affecting the bag? Many thanks for the fast delivery.”

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“Excellent service lovely leather nice and supple soft bag”

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“Excellent service, had to return boots as they were to big,but received refund immediately. Would order again no problem.K P.”

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“Very comfortable true to size. I like the zip feature so no tying laces every time. Very good quality and value.”

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“Unfortunately my items weren't delivered, but the customer service team were really helpful and friendly arranged for a replacement to be sent out as next day delivery. My bags were worth the wait - lovely colours, fabulously soft leather, fully lined, with long straps and good quality zips.”

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“The bag is very well made and is roomy enough to hold everything my wife needs to carry around.”

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“Beautiful sheepskin aviator jacket. Classic piece that will last a lifetime. Excellent quality leather and stylish looking. The customer service was excellent, promptly answering my questions and doing all they could to help. Fabulous! I would recommend and shop again.”

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“Very pleased with the quality, price and speed of delivery. A quality item and not pleathery looking.”

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“A lovely quality bag, that arrived in 2 days”

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“I ordered the cream protection plus for my leather jacket (aniline leather) It’s great that I was able to find such a good product as not too many stockists have such leather care products. Delivery was very quick and the team responded to my queries very quickly too. I would highly recommend Lakeland for any leather purchases.”

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“Loved the Ennerdale Leather bag, but was disappointed in the inferior quality of the magnetic catch. Had to return the bag.”

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“BOUGHT A BAG IN THE SALE. DELIVERED PROMPTLY AND LOVE THE BAG.”

Helpful Report

“They were very quick and good quality but sadly the colour was very different from the photos and I had to return the item. Good returns process and refund was immediate. Sorry but very well done.”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews