Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a small navy cross body bag in the sale. Perfect for my bits and bobs when I am using my wheelchair. It is exactly as advertised on the web site. The leather is fantastic and the zip runs perfectly. Now I just need an excuse to buy a bright coloured one or two or three……”

Helpful Report

“Fabulous bag at a great price, speedy delivery, great service. I originally bought a bag for my Mother-in-Law's birthday and when it arrived (within 2 days of ordering) I decided I would like one too. Ordered before 1pm and got it the next day, excellent service”

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“Excellent product - excellent service.”

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“I am delighted with my purchase of a suede jacket. Lovely quality and such a bargain. Can see me wearing this with many different outfits. Love it.”

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“Very quick efficient service and well packaged with the benefit of a discounted price.”

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“For a number of years too many that I care mention I have shopped with Lakeland leather. In that time I have never been disappointed with the service and quality I have received. Highly recommended.”

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“Good range of products, good service and speedy delivery.”

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“I was impressed by the choice of goods on the website and ordered a navy blue leather bag. A bag was duly delivered, well packaged etc but, unfortunately it was a black one! I phoned regarding this matter, and was emailed a return label etc. i returned the black bag and eventually received the correct order. This is the reason for 4 rather than 5 stars. I am well pleased with my new navy blue bag.”

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“Very pleased with my leather handbag and it was delivered very quickly.”

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“Excellent value soft leather well worth the money”

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“The only problem is the zip is to long”

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“Pleased with the speed of delivery of 2 bags as well as the style and quality, however, the zips have proven to be a bit of a problem as the tail end on one bag was sticking up like a scorpion about to attack and the second bag the tail end was tucked in which which made closing the zip very difficult. I think the zips are too long.”

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“Really pleased with my purchase Just what I was looking for. Excellent quality and such a good price compared to others.”

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“We ordered a small suitcase. Delivery was fast. It arrived faulty. However, I rang customer service who were quick to answer, clear with instructions on how to return, friendly and professional. Communication about their receipt of returned item was speedy and replacement item sent immediately plus refund of our postage costs. Couldn’t be happier with the service despite the original item being faulty. Would definitely recommend and will definitely use again”

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“I love my new leather bag. It is well made and strong and the perfect size for finding items when I need to! It is made to last and just what I'd been looking for for several weeks!”

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“Good quality, well priced and fast delivery.”

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“Gorgeous leather handbag bought as a present for my Mam and she loves it. Speedy delivery and brilliant quality. Thank you!”

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“Ordered 2xblack leather weekend bags. Delivery was very quick. Very pleased with the quality and price.”

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“Great quality, lovely colour, well packed, prompt delivery. The bag is a gift - gorgeous.”

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“Lakeland Leather have now altered the sleeve length on two jackets. The workmanship is excellent and I would certainly recommend this service without hesitation. At £30 the service is incredibly cheap for alterations of leather goods. I was initially concerned about having the alterations done but you would not know that the sleeves have even been touched. When considering the jackets were in excess of £200 each it really is great value.”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews