Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,447 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th February 2026

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast service. Lovely staff in Swindon Outlet.Thanks”

Helpful Report

(Swindon) -

“I received notification that the goods ordered would be delivered on Monday. I woke Tuesday & suddenly realised they had not been received but, a little later, I received a further text advising that they would be delivered that day. The delivery man was rude & surly, complaining that he had difficulty finding the house (the cottage is right on the High Street with a large, white 40 on the postbox) & he had just been on the point of giving up & going away. The bag is larger than expected, not suitable & is being returned.”

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“Delighted with my purchase!”

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“Beautiful red jacket, unfortunately it's was too small, I keep looking out for it in a 14.”

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“Good quality product, very well packed, quick delivery.”

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“Lovely handbag fab quality”

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“Excellent service. Handbag I sent for arrived very quickly and is lovely quality.”

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“My bag ordered was for my partner to give me for Christmas. It was the one I wanted and it looks great”

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“Items received promptly and well packed to avoid damage in transit. Good quality items which will be lovely Christmas presents for my friends.”

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“I bought the crossover slippers for soul mate and she absolutely loved them.Many thanks gerry.”

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“Excellent service, the goods are of very high quality. Thank you! 😁”

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“I am delighted with my black crossbody bag. It is beautifully made at a very good price and holds all my needs and more beside!”

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“I purchased a handbag and a hold-all and am very pleased with both. The quality of the leather is exceptional as is the craftsmanship and attention to detail. I could not be happier and am so pleased that I found you.”

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“I’ve shopped with Lakeland many times and always found their products to be of high quality and reasonable prices 👍”

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“I just love your products. Quality. I'm addicted!”

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“Bought it for my mum birthday, my sister and I decided to club together and buy this as she had been dropping hints…. She fell in love with this after seeing her friend wear one”

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“These are Christmas presents I have got and I have had a look at them they look great I have a jacket I bought 2 years ago and I love that and I get lots of compliments how good it looks so hope these presents are just as good. If they are I will be over the moon.”

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“A review of two parts. On the one hand, we have a probably well made,n good looking product at a reasonable price. On the other, we have a master class in how to disappoint, antagonise and probably lose customers. The purchase, a black handbag which will probably delight my wife, deserves a good mark. Customer relations is another matter. My catalogue was stamped "Quote AW10,10% OFF " on the back it stated use in-store, on-line, over the phone. Nowhere on the on-line process was there a field to allow me to enter AW10. So there is 10% gone because I could not enter the required code. I realise that there needs to be a cut off for post free, but having just spent £69:99 on a handbag I felt more than a bit ripped off to be told"Spend 1p to get free postage". If you are to give out this sort of advice you really should provide items of a cost below the cost of postage to allow the customer to take advantage, Your cheapest item in the catalogue was more than £20;00., So there goes another £4:00,Oh sorry £3:99. The cost of your products gives lots of leeway to set a better thought out Post free limit. But someone in your company just doest think.”

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“Recently purchased a small black leather across the body bag, excellent quality, perfect look, soft leather, absolutely fabulous x”

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“Beautiful wallets, attractive colours, I am very pleased it was exactly what I wanted. Thank you”

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Lakeland Leather is rated 4.8 based on 7,447 reviews