Lady V London Reviews

Name: Lady V London
Address: Unit 15 Murrell Green Business London Road, Hook, Hampshire
Rating: 4.75

4.8 Rating 5,539 Reviews

94 %

of reviewers recommend Lady V London

4.8

Based on 5,539 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lady V London:

Lady V specialise in fabulous and feminine dresses, inspired by the silhouettes of the 1950s and in breathtakingly beautiful prints. Available in Sizes 8-32 and designed for the modern figure, we are proud to manufacture all our dresses in London, UK.

Visit Website

Phone:

02031482011

Email:

info@ladyvlondon.com

Location:

Unit 15 Murrell Green Business London Road,
Hook
Hampshire
RG27 9GR

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Lady V London 5 star review on 31st January 2026

578

Anonymous

Anonymous // 01/01/2019

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“Fantastic company and I love the Tea dresses so much. The products are made extremely well and I live in their products.”

Helpful Report

Posted 4 years ago

“I ordered 4 dresses. One was perfect, two of them were nice but didn’t suit me. Zipper was broken on 4th dress.”

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Posted 4 years ago

Hello Andrea, Thank you for taking the time to leave this review - we are really sorry to hear about the broken zip on one of the dresses you ordered. If you wish to discuss this further with us, please get in touch - we would be more than happy to get the zip repaired for you or offer a replacement :) You can contact us at info@ladyvlondon.com.

Posted 4 years ago

“Fabulous selection on the website, easy ordering online, excellent service and quality, really fast delivery and great tracking.”

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Posted 4 years ago

Hello Carol, Thank you so much for taking the time to leave this lovely review - it is much appreciated! :)

Posted 4 years ago

“The dresses were not what I was expecting, I returned them. The delivery and refund were executed well.”

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Posted 4 years ago

Hello Karen, Thank you for taking the time to leave this review - we are pleased you are happy with the delivery and refund times :)

Posted 4 years ago

“Quick postage,I tried the dress on and wow have realised I can drop a dress size with the material the dress is made from, although I thought the colours would pop more than they do, I will be ordering from you again and dropping a dress size also, thank you for your fabulous site and customer service”

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Posted 4 years ago

Hello Kirstie, Thank you for taking the time to leave such a kind review! We are so pleased you are happy with our site and customer service! :)

Posted 4 years ago

“A fantastic service with a personal touch when I had a query. A lovely dress and great value for money!”

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Posted 4 years ago

Hello Andrea, Thank you for taking the time to leave such a lovely review! Much appreciated :)

Posted 4 years ago

“I have returned the faulty dress a week ago and had no contact regarding its receipt back with you or what you will be doing for the next steps”

Helpful Report

Posted 4 years ago

Hello Sally, We are so sorry you have been waiting to hear about your return. During busy times, such as our current sales period, it can take up to 7 working days for us to process returns and issue refunds. If you returned this to us last week, we also had two Christmas Bank Holidays, and these are not working days. We would ask you to email us your return parcel tracking number to info@ladyvlondon.com so that we can look into this for you :)

Posted 4 years ago

“I have many Lady Vintage dresses. They are always well made and sent promptly with great communication. Always a pleasure to buy from Lady Vintage”

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Posted 4 years ago

Hello Amanda, Thank you so much for taking the time to leave this lovely review! We are happy you have been so pleased with your Lady V dresses :)

Posted 4 years ago

“Good service, quick delivery. Also overseas. Only thing I would like to recommend: measure your sizes before ordering. The table inch/cm is not always accurate.”

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Posted 4 years ago

Hello Eva, We are really pleased you are happy with the service and delivery you experienced - thank you very much for your order! We appreciate the feedback re: measurements and will ensure this is looked into on our website :) Thank you for letting us know.

Posted 4 years ago

“Ordered a selection of these stockings for family members . They are lovely quality, lined and have a hanging loop for fixing to a fireplace for Santa to fill.”

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Posted 4 years ago

Hello Helen, We are so pleased to hear you love your stockings! We hope you had a wonderful Christmas period, thank you so much for your order :)

Posted 4 years ago

“I love the shape and pattern of the dress, very flattering and arrived in time for the occasion I wanted it for”

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Posted 4 years ago

Hello Lauren, Thank you for taking the time to leave such a lovely review! We hope you had a brilliant time at your occasion, thank you for your order! :)

Posted 4 years ago

“Très bien et top qualité!”

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Posted 4 years ago

Merci beaucoup Laetitia!

Posted 4 years ago

“Thanks so much for the postal upgrade - I received my lovely dress in time for Christmas, even though i should have ordered it sooner! Much appreciated :-)”

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Posted 4 years ago

Hello Ruth, Thank you for such a lovely review and for your order! We are so glad you received your dress in time for Christmas and hope you had a lovely time wearing it on the big day!

Posted 4 years ago

“I am a fan of the Lady V London - Lyra dress. Great to wear, comfortable and with quirky or classic print dresses. Unfortunately I ordered a Lyra from this current Christmas 2021 season and was very disappointed. The print was fine, the material though was very lightweight, I'd class it as "cheap shiny". So it was sent back, with no refund of postage.... I've found out that quality checks weren't in place and a different material has been used. If they tell you otherwise...weigh an older Lyra against this seasons Lyra and there us a marked difference in weight So I'm holding off buying anything from Lady V until they've rectified the quality issue, which I'm hoping will be soon Lady V is a good business and I'd like to see them get their customer base back.”

Helpful Report

Posted 4 years ago

Hello Wendy, I can see we have replied to your email on the 8th December, however I did want to just clarify a few things. Firstly, I can assure you that you were refunded postage in full, once we received this back - the entire payment made for the order (including postage!) has been successfully refunded however we would be more than happy to show you evidence of this if you reach out to us via email again :) We have not denied that the fabric feels different - we completely understand where our customers are coming from and appreciate the feedback we have been given! We have been made aware by our customers that there has been a change in the fabric used for our Lyra/Elsie dresses. I would like to assure you that our supplier remains the same and that we have not deliberately changed the fabric used - in fact this fabric is manufactured in the UK so certainly not a cheap imitation at all! We ordered fabric as usual from our (usually very reliable) supplier in the UK after experiencing huge delays with a shipment of fabric due to a typhoon, meaning we have been unable to release all of the dresses in beautiful fabrics that we originally had planned for the Autumn/Winter season. Unfortunately, we have been trying to get our collection together in a hurry after these delays and we believe there is a chance the supplier did not take the time to check the fabric that was being sent to us, and as we always use this supplier our factory likely just assumed that we at Lady V had ordered this fabric deliberately instead. We are of course continuing our investigations however our ultimate goal will hopefully be to speak to our supplier and ensure that the usual fabric is provided for the manufacture of our Lyra and Elsie dresses going forward. We have a very lovely, very loyal customer base and of course we are disappointed that we let some of you down on this occasion. Of course - there are also customers who prefer the different fabric due to living in different climates and conditions! However, it was never our intention to change this and thus, we are still in the process of ensuring that it is still possible for us to acquire the fabric that we have always used for Lyra dresses. As explained in our email to you, you are always welcome to reach out and get back in touch should you have any further questions or queries about this, we are always happy to help wherever we can.

Posted 4 years ago

“I love these dresses. The material is excellent and the prices are amazing. Customer service was brilliant when there was a wee hiccup with my order.”

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Posted 4 years ago

Hello, Thank you so much for leaving such a kind review! We are so glad you found our Customer Service helpful :) Have a lovely day!

Posted 4 years ago

“I‘m so disapponpinted about the fabric of the new Lyra dresses. Low quality and very thin. I earn more than 20Lyras and absolutly love them all but when the fabric stay like this, I won‘t buy again one of the dresses.”

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Posted 4 years ago

Hello Nathalie, I can see we have replied to your email but I'd just like to assure you that we are doing everything we can to look into the change of fabric on our popular Lyra dress. We haven't changed supplier or deliberately changed the fabric, so we are concerned to hear this! We are investigating this with our supplier and factory as a matter of urgency, and I would like to apologise for any disappointment or inconvenience caused.

Posted 4 years ago

“My favourite shop with the most beautiful dresses!”

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Posted 4 years ago

Hello, We are so pleased to be one of your favourite online stores! Thank you so much for taking the time to leave such a lovely review! :)

Posted 4 years ago

“The two dresses I ordered look amazing and are a perfect fit. The waist is at my natural waist and gives a great look. They arrived quickly and were well packaged.”

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Posted 4 years ago

Hello Sarah, We are so pleased to hear the two dresses you ordered are a perfect fit and arrived quickly! Thank you so much for taking the time to leave such a kind review!

Posted 4 years ago

“Love, love, love love these dresses! I now have 11 in my wardrobe. Gorgeous material, excellent quality and the choice of fabric designs is amazing. You won't nt regret buying one of these dresses!”

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Posted 4 years ago

Hello Seren-Shazia, We are SO happy to hear you love our dresses (sounds like you've got a great Lady V collection!). Thank you so much for leaving such a lovely review, we really appreciate it!

Posted 4 years ago

“I ordered a swing dress I ordered my normal size and it's a perfect fit. Nice feel, perfect length for me at 5'5. Really nice for dancing in”

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Posted 4 years ago

Hello Debbie, We are so glad to hear your Swing Dress is a perfect fit! We hope you enjoy dancing in it, thank you so much for taking the time to leave this review!

Posted 4 years ago

Lady V London is rated 4.8 based on 5,539 reviews