Lady Bailey Caravans Reviews

Name: Lady Bailey Caravans
Address: Lady Bailey ParkWinterborne Whitechurch, Blandford
Rating: 4.79

4.8 Rating 594 Reviews

97 %

of reviewers recommend Lady Bailey Caravans

Company Reviews

Metrics

4.8

Based on 594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Lady Bailey Caravans 5 star review on 14th August 2024

Phil Tobin

Lady Bailey Caravans 5 star review on 27th June 2024

Jan Armstrong

Lady Bailey Caravans 5 star review on 6th April 2024

John Davis

Lady Bailey Caravans 5 star review on 17th January 2024

Lynne And Stuart Mcgeorge

Lady Bailey Caravans 5 star review on 3rd January 2024

Stuart Slade

Lady Bailey Caravans 5 star review on 3rd October 2023

Lynda O'malley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thanks to all at ladybailey for your excellent service and help we had a great weekend at wareham forest”

Helpful Report

“2nd caravan we have purchased from Lady Bailey highly recommend. Nothing is to much trouble your wish is always granted. Jez was exceptional with his after sales care .”

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“Salesperson Simon very good and Nigel who showed us around our new caravan also very good and explained all about van in great detail. Will definately by from them again. Thankyou so much. The site Ladybailey paid for us to stay at was fantastic and will be going there later in year for a week. Great doing business with you guys.”

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“The staff are friendly and the price of the van was the best I found Thay sort out a couple of nights on a local site well worth the drive from near Manchester”

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“We are very impressed with the knowledge and helpfulness of everyone we came across. The whole team helped and advised us in a very professional manner. The caravan we purchased is more than living up to our expectations & the small problems we have encountered have been dealt with in a very efficient and prompt manner. Would highly recommend Lady Bailey Caravans to anyone. David P.”

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“Very good service excellent handover, very knowledgable staff”

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“We received our caravan as agreed and was very pleased with the information on our to operate the caravan.”

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“A very helpful team with the ordering and handover process.”

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“Small problem with caravan, dealt with efficiently & effectively at my convenience.”

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“We were very disappointed when we collected new van that we were expected to take the promised two nights at wareham forest camp site that day. This was not explained to us by the salesman when we purchased the van. How we were expected to transport all of our equipment, plus bedding and clothes in our car I do not know. Our presumption was that we would be able to take up the offer at a time that suited us. On a more positive note, we were very impressed by the handover. Everything was explained to us in a very thorough manner by a very knowledgeable person. Perhaps you could pass on our thanks and let him know that the "toaster friendly " smoke alarm does its job. Regards Dave and Isabel Score Above issues dealt with rapidly and effectively. Many thanks. Dave and Isabel”

Helpful Report

Hi Mr and Mrs Score, thank you very much for the positive feedback and we have passed on your thanks to all the team. We are very sorry that the 2 night situation was not properly explained at the time, our policy recently changed and you must have been caught in the middle. We have put a note on your account and if you give us a call when you'd like to take the 2 night stay we'd be happy to honour this for you. Thanks again, all the team at Lady Bailey

“The team were really helpful, pleasant to deal with and professional. The caravan was ready and service as promised and the hand over from Nigel was brilliant - well done - My only reservation was the standard of pre-sale cleaning could have been better e.g flies still lying on the vent insect nets, the table storage well not cleaned of insects lying in there.”

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“A fantastic all round experience from Lady Bailey caravans. The sale and handover process was really thorough and although we are experienced caravanners we still found it extremely useful. Thank you to all the team for the help in finding a great caravan.”

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“have already sent a review in today”

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“We have been going to Baileys for several years and have had nothing but excellent treatment... Always service with a smile with a cuppa as you walk through the door.. Simon always has the patience to run through all details and practical advise. We would not go anywhere else. Well done Baileys.. Charlie & Carol 😀👍”

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“Very professional good service. excellent product.”

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“Having viewed the Pegasus Grand Messina at the Caravan show rather than committing decided to have a search on the internet which was where I found Lady Bailey. Offered a competitive price on existing van and new van was £1,500 cheaper than any deal I had previously found. Handover was seamless with Les sorting out the paperwork and Nigel providing a very thorough guide of new van. Long way to go from Staffs but eased by the complimentary 2 night stay at Wareham Forrest in case of any issues and to try out the new van. No hesitation in recommending, great deal, great service.”

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“We were delighted with our experience in dealing with Lady Bailey, from our initial enquiry through to the handover of our new Bailey Cartagena. The whole sale process was handled remotely via phone/email, and they were professionally set up to manage all the sales documents. The handover was very informative and thorough. And so far we’ve been delighted with our new van.”

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“Good service very helpful staff”

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“Very good service from buying our new caravan to the delivery and handover. Everything was explained by Les and Alan and the whole procedure was made very easy for us as customers. Well done to all at Lady Bailey Caravans.”

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“excellent deal by lady bailey, Les the sales person was very good .”

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Lady Bailey Caravans is rated 4.8 based on 594 reviews