Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.52

4.5 Rating 1,149 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

Write Your review

Tell us how Ladderstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ladderstore 5 star review on 25th July 2025

Ian Dowdle

Ladderstore 5 star review on 11th June 2025

Mark Hawkes

Ladderstore 5 star review on 19th September 2024

Hans-Joachim Biernetzky

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good ladder and speedy delivery thank you”

Helpful Report

Posted 7 years ago

“Ladderstore sent out our item very quickly.”

Helpful Report

Posted 7 years ago

“The delivered the ladder that I ordered and paid for.”

Helpful Report

Posted 7 years ago

“Helpful and price matched. Good product.”

Helpful Report

Posted 7 years ago

“Its the first time that I have been able to get a great loft ladder that fits my attic.great service and excellent product,well done.”

Helpful Report

Posted 7 years ago

“I had a rather non standard requirement for a ladder to be installed in France and Ladderstore staff that I dealt with took a lot of trouble to understand the situation and then advise.”

Helpful Report

Posted 7 years ago

“A very good device. Typical American ingenuity and value. Pity it doesn't fit English ladders.”

Helpful Report

Posted 7 years ago

“Very friendly helpful service at a great price.”

Helpful Report

Posted 7 years ago

“3 times you kept promising me that the ladders i order would be delivered,you even blamed the courier as an excuse.got sick of waiting so i cancelled the order,went somewhere else.”

Helpful Report

Posted 7 years ago

Good Afternoon David, After looking into this I can see that there were a couple of unsuccessful delivery attempts. Apologies we were unable to get the item to you. Kind Regards Ladderstore

Posted 7 years ago

“Good price and a good range of quality products”

Helpful Report

Posted 7 years ago

“Good range of products at very good prices. Customer service was second to none; my choice was originally out of stock and I was contacted immediately to tell me so. When I elected to wait until my choice was actually in stock I was contacted weekly which reassured me that I hadn't been forgotten. If only all companies worked like this. Delivery took place immediately goods came into stock.”

Helpful Report

Posted 7 years ago

“Good value & Service”

Helpful Report

Posted 7 years ago

“Great sturdy ladders. Can reach upto about 15' when pruning trees.”

Helpful Report

Posted 7 years ago

“Bought "Guide & Pivot Assembly for Youngman Easiway & Spacemaker Loft Ladders" and saved the cost of a new ladder. BTW if fits a Clima ladder from 30+ years ago. Prompt delivery.”

Helpful Report

Posted 7 years ago

“Very happy with the product selection, the ease of ordering, and the speed of delivery”

Helpful Report

Posted 7 years ago

“Excellent! Quick delivery, I’m impressed with the quality of the product, not the cheapest but you do “get what you pay for”, well worth it. Thank you, highly recommended!”

Helpful Report

Posted 7 years ago

“I was unsure which ladder to purchase, but their personnel were vey patient and knowledgeable and as a result I made the correct choice”

Helpful Report

Posted 7 years ago

“The ladder arrived on time and easily installed, very pleased with the product and the service, thanks.”

Helpful Report

Posted 7 years ago

“Quick, efficient and exactly what we needed”

Helpful Report

Posted 7 years ago

“it was a folding loft ladder and easy to install and successful in its use”

Helpful Report

Posted 7 years ago

Ladderstore is rated 4.5 based on 1,149 reviews