Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.52

4.5 Rating 1,111 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Ladderstore 5 star review on 19th September 2024

Hans-Joachim Biernetzky

Ladderstore 5 star review on 18th September 2024

Jane Moller

Lydia Dent

Power Electronics UK Ltd

Thomas Jennings

Ladderstore 5 star review on 22nd August 2024

Simon Pickersgill

Ladderstore 5 star review on 23rd July 2024

Peter Higginson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service Great value Would recommend”

Helpful Report

Posted 9 months ago

Dear Wyn,Thank you so much for your fantastic 5-star rating of Ladderstore! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It's great to know that our quick service and great value met your expectations. We aim to provide excellent customer service while ensuring our products are competitively priced. We sincerely appreciate you recommending Ladderstore to others.

Posted 9 months ago

“Great prices and super quick delivery. No hassle at all, would definitely recommend!”

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Posted 9 months ago

Good Morning Joe ,Thank you so much for your fantastic 5-star rating of Ladderstore! We are pleased to hear you were happy with our prices, delivery and the hassle free experience. Should you have any future enquiries please don't hesitate to get in touch.

Posted 9 months ago

“Great service and all at a very good price!”

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Posted 9 months ago

Good Morning David, Thank you so much for taking the time to leave us a review. We are pleased to hear you are happy with the service and price. Should you have any future enquiries please don't hesitate to get in touch.

Posted 9 months ago

“Whilst there was a manufacturing problem I was kept updated from the start until my item arrived, the problem was excellent quality.”

Helpful Report

Posted 9 months ago

Good Morning Patrick, thank you for taking the time to leave us a review. We are pleased to hear you were happy with the service provided, we understand that there was a manufacturing problem with your item, but we are glad to know that you were kept updated from the very beginning until its arrival. Providing timely updates and maintaining excellent quality are of utmost importance to us, and we're glad to hear that we exceeded your expectations in addressing the issue. Should you have any future enquiries please don't hesitate to get in touch.

Posted 9 months ago

“Telescopic loft ladder arrived on time. It's a great upgrade to my standard sliding aluminium ladder and was easy to fit.”

Helpful Report

Posted 9 months ago

Good Morning Tim, thank you for taking the time to leave us a review. We truly appreciate your kind words and feedback. We're thrilled to hear that the telescopic loft ladder arrived promptly and was a great upgrade from your standard sliding aluminium ladder. It's fantastic that the installation process was hassle-free for you as well. Your satisfaction is our top priority, and we're glad we could meet your expectations. Should you need any further assistance or have any questions in the future, please don't hesitate to contact us.

Posted 9 months ago

“Ladderstores website is so comprehensive that it was easy to find a new loft ladder that met my specifications. I must mention the comprehensive fitting instructions available on line which enabled me to more easily make my decision to order. Two days later they arrived by courier and fitted as a DIY project the following day. No issues fitting them. But I must say a second pair of hands would have been useful. Great company to do business with.”

Helpful Report

Posted 9 months ago

Good Morning Stuart, thank you for taking the time to leave us a review. We truly appreciate your kind words and feedback. We are thrilled to hear that our website was able to provide you with a comprehensive selection of loft ladders that met your specifications. Our team takes great pride in ensuring that our customers have a seamless and hassle-free shopping experience. Should you have any future enquiries please don't hesitate to contact us.

Posted 9 months ago

“No problems at all”

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Posted 10 months ago

Good Afternoon Audrey ,Thank you for taking the time to leave a review. We are pleased to hear you were happy with the ordering process and you had no problems. Should you have any future enquiries please don't hesitate to get in touch.

Posted 10 months ago

“Prompt delivery. As described.”

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Posted 10 months ago

Good Afternoon John, thank you so much for taking the time to leave us a review. We are delighted to hear that you found our delivery prompt and the product description accurate. Should you have any future enquiries please don't hesitate to get in touch!

Posted 10 months ago

“Hassle free transaction all very quick and business like. Have had no need to contact outside of this so cant comment on that. THe packaing it came in was - if anything - maybe over the top! - as it is not a fragle thing - but better safe etc etc Happy Customer!”

Helpful Report

Posted 10 months ago

Dear Alan, Thank you so much for taking the time to leave us a review. We greatly appreciate your kind feedback and are thrilled to hear that your transaction was hassle-free and efficient. Should you have any future enquiries please don't hesitate to get in touch.

Posted 10 months ago

“Great service guys”

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Posted 10 months ago

Good Afternoon Paul, thank you for taking the time to leave us a review. We are pleased to hear you are happy with the service. Should you have any future enquiries please don't hesitate to contact us.

Posted 10 months ago

“Fast srevice and great products”

Helpful Report

Posted 10 months ago

Good Afternoon, Thank you for taking the time to leave us a review. We are pleased to hear you felt our service was fast and we have great products, we are delighted that we could meet your expectations. Should you have any future enquiries please don't hesitate to contact us.

Posted 10 months ago

“My son is the one who uses the ladder,he is full of praise for it, especiallythe individual stabilizer legs.”

Helpful Report

Posted 10 months ago

Good Afternoon Graham, Thank you so much for taking the time to leave us review. We are pleased to hear that you and your son are satisfied with your ladder from Ladderstore. Should you have any future enquiries please don't hesitate to contact us.

Posted 10 months ago

“The telescopic loft ladder worked very well in the limited space we had.”

Helpful Report

Posted 10 months ago

Good Afternoon Gary, Thank you for taking the time to leave us a review. We are pleased to hear that the telescopic loft ladder worked very well for you, especially in the limited space you had. If you need any further assistance, please don't hesitate to reach out.

Posted 10 months ago

“excellent servcice”

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Posted 1 year ago

Dear Ihor,Thank you so much for taking the time to give Ladderstore a 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you received excellent service from us. Our team strives to provide the best customer experience possible, so your words mean a lot to us. Once again, thank you for choosing Ladderstore. We look forward to serving you again in the future!

Posted 1 year ago

“Excellent product at a fare price. What more would anyone want”

Helpful Report

Posted 1 year ago

Dear Canon Slade School, Thank you so much for taking the time to rate Ladderstore with five stars! We genuinely appreciate your positive feedback and are thrilled to hear that you had an excellent experience with us. We strive to provide our customers with nothing but the best products and service. Your kind words, "Excellent product at a fair price. What more would anyone want," truly mean a lot to us.

Posted 1 year ago

“Excellent service and customer contact”

Helpful Report

Posted 1 year ago

Dear David,Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and feedback on Ladderstore. "Excellent service and customer contact." We are thrilled to hear that you were extremely satisfied with our service and found our customer contact to be top-notch. Providing excellent service is our utmost priority, and it's rewarding to know that our efforts have made a positive impact on your experience. Once again, thank you for your kind review. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again.

Posted 1 year ago

“I bought a new lock assembly for a MidMade Lux loft ladder, which fitted my loft ladder perfectly. We drilled out the old rivets and installed new rivets to hold the lock assembly in place and the new lock assembly works perfectly. Delighted.”

Helpful Report

Posted 1 year ago

Dear Paul,Thank you so much for giving Ladderstore a 5-star rating! We are thrilled to hear about your positive experience with our products, especially the new lock assembly for your MidMade Lux loft ladder. It's fantastic to know that it fitted perfectly and that the installation process went smoothly for you. We appreciate your support and are delighted that the new lock assembly is working perfectly for you. Once again, thank you for choosing Ladderstore and for sharing your satisfaction with us. If you have any further questions or need any assistance in the future, feel free to reach out. We'd be more than happy to help.

Posted 1 year ago

“Very prompt service and after care”

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Posted 1 year ago

Thank you Julie for your wonderful 5 star rating of Ladderstore. We are delighted to hear that our very prompt service and after care left such a positive impression on you!

Posted 1 year ago

“We purchased a timber shelf ladder. The quality of the ladder really impressed as did the quality of the service.”

Helpful Report

Posted 1 year ago

Thank you Petrus for giving Ladderstore a 5 star rating! Our team appreciates the feedback. We work hard to provide top quality products and are glad that you were impressed with the quality of the timber shelf ladder and the quality of the service we provided.

Posted 1 year ago

“The handrail was fitted by a friend in just a few minutes, it now means I can get into the loft easily. I'm so pleased.”

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Posted 1 year ago

Thank you so much, Frances, for your 5 star rating of Ladderstore! I'm so glad that the handrail was fitted by a friend in just a few minutes and now you can get into the loft easily. I'm really pleased with the result for you!

Posted 1 year ago

Ladderstore is rated 4.5 based on 1,111 reviews