KLG Rutland Reviews

Name: KLG Rutland
Address: Queens Road East, Beeston., Nottingham
Rating: 4.83

4.8 Rating 676 Reviews

97 %

of reviewers recommend KLG Rutland

Company Reviews

Metrics

Info

4.8

Based on 676 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01159 22 11 55

Email:

reception@klg.co.uk

Location:

Queens Road East, Beeston.
Nottingham
NG9 2FD

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KLG Rutland 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parents have been customers of KLG for years and have always been pleased with the quality and after-sales service. When we bought a Cottage to restore in Shelford we went to look around the showroom. We received a warm welcome from Dave and Daniel in the sales team and we're able to choose the windows from a wide range, we liked the flush-fitting as they suit the age of the property. Dave found us a sample which he bought to the house so we could check against the brick-work. The paperwork and documentation was great, all our detailed questions were answered quickly and nothing was any trouble to them. We didnt feel rushed into making a decision and we didn't have to pay anything until the job was done. The fitter Eddie was absolutely fantastic, what a hard, conscientious worker! So pleasant and professional. The quality of fitting was great and a slight scratch to one frame was quickly sorted. KLG also replaced some conservatory windows for us and are fitting a cat flap. The windows and doors we have look fantastic and suit the period property (250 years old), so many people have commented and asked where we got them from! Pleased to act as a referee for a well-established local company!”

Helpful Report

“KLG were very accommodating and friendly, They offered all the items we needed with good advice and were extremely competative. They completed the work needed within my time frame to a very good standard. We had a few quotes but were easily the best in areas of need, quality, price and were sensitive to our need throughout with a great attitude. No hesitation in recommending this company and would consider them for any further work.”

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“Very good. French doors fitted in one day, no problems.”

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“I had some new windows and a front door fitted yesterday. I would just like to say what a fantastic job you’ve done. They look absolutely brilliant, the front door is stunning and the windows are perfect. The finish all round is excellent. It was a job very well done. Thank you.”

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“Very polite and helpfull fitter ,The whole job from start to finish was done with profesionalism.”

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“Excellent salesman and window fitters. Punctual polite and hardworking.”

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“From visiting the showroom to the day of installation the service from KLG Rutland has been fantastic. Friendly and professional staff at every stage and the quality of the doors they provided is excellent and has made a huge difference to our house. Having had quotes from other companies KLG were also very competitively priced and were excellent value for money. I would definitely recommend them and when we come to replace our windows I'll definitely be back. Thank you!”

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“Once again the service and quality of the goods we purchased was first class, from the initial sales negotiations to the installed products. Thank you, Graham Allen Nuthall”

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“Excellent service and windows faf”

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“Friendly and efficient. Neat job done.”

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“We are very impressed with our conservatory, both with the quality, and the hard-working professionalism of each member of the KLG team. The finished product far exceeded our expectations and we would not hesitate in recommending this Company for all your glazing requirements. Mr & Mrs Harrison”

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“We had two circular windows with coloured glass replaced. I wanted them to be as near the originals as possible. KLG did a great job. Our friends haven't noticed the difference. Thank you.”

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“An excellent service from start to finish very impressed having spent a lifetime in retail.”

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“Excellent service throughout. Our designer really listened and understood what we wanted, and offered plenty of ideas and options that we hadn't thought of. They stayed in touch throughout and were very helpful and patient, even when we tweaked the design a little. We could have got a conservatory a little cheaper elsewhere, but the customer service we got from the designer really made a big difference to our decision to go with KLG Rutland. The build itself was painless. All the builders worked really quickly and cleanly throughout the various stages of the build, and 10 days later we had our fantastic conservatory. The extra space has really made a difference to our house, it's so relaxing in there and we couldn't be happier with it.”

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“Top spec product. Top spec installation team. Clean convenient and quick.”

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“Top spec product. Top spec installation team. Clean convenient and quick.”

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“The gent that came and looked at our problem was very helpful and gave us some good advice.Thank you.”

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“KLG Rutland and Rutland Windows built our Victorian-style conservatory in matching brick and white UPVC in Aug 2015. They did a very neat job and after our first year of enjoying it we are very pleased with the result which has anew dimension to space and relaxation on our ground floor. The many vent windows we chose (no casement windows needed) operate with solid-acting handles without any hint of working loose after twelve months frequent usage (unlike some previous UPVC windows we've had from Anglian in a previous house). The diamond leaded crystal pattern we chose for all the vent upper windows looks great and is lasting just fine with no hint of sag. We later had all our main house windows replaced by another firm who tut-tutted when they saw the conservatory because they say it uses recycled UPVC which they frown on, however I'm not aware of any problems of using such material either visually or historically. Overall very please with the result and they came back readily after eleven months to free up a door or two whose locks were a bit sticky being new.”

Helpful Report

“We had a project in mind, we visited afew installers but we found that rutland were the most informative. The man who dealt with ou enquiry was very, very good, and offered sound advice. The fitting was done on time and we found the fitter was very good. We are delighted with our purchase and the manner in which dealt with Based on our experience we would have no hesitation in recommending this company. We have over the years had quite a few things done..wish we had found Rutland first.”

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“thank you for a very efficient service and yet another lovely window ( french door actually). Ruth Wilson”

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KLG Rutland is rated 4.8 based on 676 reviews