KLG Rutland Reviews

Name: KLG Rutland
Address: Queens Road East, Beeston., Nottingham
Rating: 4.83

4.8 Rating 684 Reviews

97 %

of reviewers recommend KLG Rutland

Company Reviews

Metrics

Info

4.8

Based on 684 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01159 22 11 55

Email:

reception@klg.co.uk

Location:

Queens Road East, Beeston.
Nottingham
NG9 2FD

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KLG Rutland 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service from start to finish very impressed having spent a lifetime in retail.”

Helpful Report

“Excellent service throughout. Our designer really listened and understood what we wanted, and offered plenty of ideas and options that we hadn't thought of. They stayed in touch throughout and were very helpful and patient, even when we tweaked the design a little. We could have got a conservatory a little cheaper elsewhere, but the customer service we got from the designer really made a big difference to our decision to go with KLG Rutland. The build itself was painless. All the builders worked really quickly and cleanly throughout the various stages of the build, and 10 days later we had our fantastic conservatory. The extra space has really made a difference to our house, it's so relaxing in there and we couldn't be happier with it.”

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“Top spec product. Top spec installation team. Clean convenient and quick.”

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“Top spec product. Top spec installation team. Clean convenient and quick.”

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“The gent that came and looked at our problem was very helpful and gave us some good advice.Thank you.”

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“KLG Rutland and Rutland Windows built our Victorian-style conservatory in matching brick and white UPVC in Aug 2015. They did a very neat job and after our first year of enjoying it we are very pleased with the result which has anew dimension to space and relaxation on our ground floor. The many vent windows we chose (no casement windows needed) operate with solid-acting handles without any hint of working loose after twelve months frequent usage (unlike some previous UPVC windows we've had from Anglian in a previous house). The diamond leaded crystal pattern we chose for all the vent upper windows looks great and is lasting just fine with no hint of sag. We later had all our main house windows replaced by another firm who tut-tutted when they saw the conservatory because they say it uses recycled UPVC which they frown on, however I'm not aware of any problems of using such material either visually or historically. Overall very please with the result and they came back readily after eleven months to free up a door or two whose locks were a bit sticky being new.”

Helpful Report

“We had a project in mind, we visited afew installers but we found that rutland were the most informative. The man who dealt with ou enquiry was very, very good, and offered sound advice. The fitting was done on time and we found the fitter was very good. We are delighted with our purchase and the manner in which dealt with Based on our experience we would have no hesitation in recommending this company. We have over the years had quite a few things done..wish we had found Rutland first.”

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“thank you for a very efficient service and yet another lovely window ( french door actually). Ruth Wilson”

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“Having had other companies to give estimate , I choose this company , the doors and windows are excellent , nice quality and great to look at .. Very good prices too , no rip off salmons tactics , easy smooth and very pleased . I will return to get other windows/ doors when I need to .”

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“We looked at several companies when we wanted to purchase a new composite front door. We chose KLG Rutland, although it was not the cheapest quote. We were impressed with the quality of the product and the fact that it was made in their own factory. We also felt that the customer service was excellent, from the moment we walked into the showroom right through to the completed job. There was no pressurised selling, but a friendly and helpful approach, with enough information given to enable us to make our decision. We then asked for some specific design variations which were accommodated with no problem. We were kept informed of progress all the way through. The fitting date was delayed because of a machine breaking down at the factory, but again we were kept informed and given options on how to proceed. The fitters when they came were friendly and did an excellent job, clearing up after themselves and not leaving until they were sure we had got the hang of the new locking system. We would definitely use KLG Rutland again for any double glazing requirements.”

Helpful Report

“My experience with Rutland Windows was excellent from start to finish. The windows and are lovely and well fitted. The sales Manager at Ilkeston knows what he is talking about, and so does Jane who came to visit me at home. I have bipolar disorder and she put me right about everything required, without any sales stuff. Well done Rutland windows, I would like to recommend you to anyone. Andrew Granville. I am not connected with this company and this is a genuine glowing report.”

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“Hello, our conservatory was a good price, excellent build quality and delivered on the day we agreed . Professionalism from start to finish.”

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“Excellent as ever”

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“Excellent as ever”

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“Excellent experience from start to finish. A non-pushy supportive process aimed at ensuring I got the conservatory I'd hoped for within my budget. Trades people were reliable, polite and tidy workers.”

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“We found KLG very responsive. All of the personnel that we met, from the Showroom to the fitters, were pleasant, helpful, and professional. Also, the quotation that we received from KLG was very competitive, and our outlay was considerably reduced by buying from them. Definitely to be recommended.”

Helpful Report

“I was impressed with the first person who came to see me to discuss what I was interested in buy (a new front - and then back - door to my house and who explained things carefully, courteously, unhurriedly and systematically but above all, because he was not at all "pushy." I could make up my mind about what I wanted but if I decided against purchasing anything/placing a firm order I knew that I would not be hassled or have pressure put on me to do so. The surveyor who than came to measure up was likewise careful, unhurried and systematic. The fitter who came to install the door arrived on time, got on with the job with the minimum of fuss and bother and made sure I understood how the locking system worked before he left, leaving the premises as clean and tidy as possible in the circumstances (it was raining hard all the time he was there). I am obviously a "satisfied customer" as I had KLG to install me a new front door about 18 months ago and went back to them when I wanted (just recently) to have a new back door as well. I was also pleased to learn that all the products they install - doors, windows, etc. - are made to measure for each customer, not just "off the peg"items adapted for the purpose.”

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“Everything was great as it always is with KLG - and we've used them a few times now. All of the trades delivered. And the best thing, they give you a price and that's it, no hard sell, no pushing. You can make a judgement based on the facts - and shop around if you feel you need to, but we don't have to anymore as we trust KLG..”

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“Excellent service.”

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“Both the front & back door plus garage window . Were fitted very expertley.We are very pleased with the result. A big thank you all.”

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KLG Rutland is rated 4.8 based on 684 reviews