My parents have been customers of KLG for years and have always been pleased with the quality and after-sales service. When we bought a Cottage to restore in Shelford we went to look around the showroom. We received a warm welcome from Dave and Daniel in the sales team and we're able to choose the windows from a wide range, we liked the flush-fitting as they suit the age of the property. Dave found us a sample which he bought to the house so we could check against the brick-work. The paperwork and documentation was great, all our detailed questions were answered quickly and nothing was any trouble to them. We didnt feel rushed into making a decision and we didn't have to pay anything until the job was done. The fitter Eddie was absolutely fantastic, what a hard, conscientious worker! So pleasant and professional. The quality of fitting was great and a slight scratch to one frame was quickly sorted. KLG also replaced some conservatory windows for us and are fitting a cat flap. The windows and doors we have look fantastic and suit the period property (250 years old), so many people have commented and asked where we got them from! Pleased to act as a referee for a well-established local company!