Kiwitaxi Reviews

Name: Kiwitaxi
Rating: 4.58

4.6 Rating 1,171 Reviews

93 %

of reviewers recommend Kiwitaxi

Company Reviews

Metrics

Info

4.6

Based on 1,171 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Kiwitaxi:

Kiwitaxi.com is an international airport transfers booking service. We perform transfers in all the most popular countries in the world.

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Anonymous

Anonymous // 01/01/2019

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“Very nice and helpful drivers, everything was as agreed and on time”

Helpful Report

Hello, Many thanks for your review! It is our pleasure to know that service was provided on a excellent level and transfer went nice and smooth. We are hoping to see you with us again :)

Hello, Thank you for your feedback. We're glad to know that you enjoyed our service and transfer was well provided. Looking forward to work with you again :)

“They cancelled my transportation in the last minute , even though they had confirmed it the day before. This applies to Istanbul service. The trip from the airport was fine but they seemed a little disorganized.”

Helpful Report

Hello, Thank you for your feedback. We're sorry to know that your transfer was cancelled. I see that you have changed the time ot pick up and unfortunately we were not able to find a driver to meet you at new desired time. Please, accept our condolecence for this situation.

“Driver was courteous and helpful.”

Helpful Report

Hello, Thank you for your feedback. We're glad to know that the service was well provided and your transfer was enjoyable! Hope to see you again!

“Ok, tahnk you, perfect”

Helpful Report

Hello, Thank you for your feedback. We're glad to know that the service was well provided and your transfer was enjoyable! Looking forward to work with you again :)

“It’s a magnific formato get anywhere”

Helpful Report

Hello, Thank you for your feedback. We're glad to know that you have enhoyed our service! Looking forward to work with you again :)

“we used kiwitaxi several times. the "in advance communication" was perfect. Transport was always on time, always adequate car / van, always clean, always competent and supportive drivers. We have already recommended kiwitaxi also to our friends.”

Helpful Report

Hello, Thank you for your review! We're happy to know that you have used our service for several times and it always went nice. Also thank you for recommending our company to your friends! :) We're hoping to work with for a long time.

“Great service”

Helpful Report

Hello, Thank you for your feedback! We're glad you enjoyed Kiwitaxi service. Looking forward to seeing you again.

“Chauffeur stond netjes te wachten, was heel vriendelijk en correct.”

Helpful Report

Hello, Thank you for your feedback! We're glad to know that you enjoyed our service and transfer went well. We hope to see you again in our company :)

“Thanks a lot. Very good service!”

Helpful Report

Hello, Many thanks for your review! It is our pleasure to know that service was provided on a excellent level and transfer went nice and smooth. We are hoping to see you with us again :)

“Excelente servicio”

Helpful Report

Hello, Thank you for your feedback. We're glad to know that the you find out service excellent and transfer was good. Looking forward to work with you again :)

“Do you pick passengers from Rome airport to Rome city centre?”

Helpful Report

Hello, Thank you for your message. Yes, we provide transfer in Rome. If you want to know the exact price or you need consultation, please, write us on help@kiwitaxi.com

“Do not use them. They are charks. They dont show up to collect you, and refuse refund Dr GP Moller”

Helpful Report

Hello, Thank you for your feedback. We're sorry to know that this incident happened to you. I believe our quality control department specialists have refunded you for not complete booking. Incidents like this are surely unappropriate and we will work hard to eliminate them. Please, accept our deep apologies.

“Не вздумайте пользоваться! Столько нервов и негатива! Заказ был в Турции,должны были отвезти с отеля до аэропорта в г.Бодрум. Заказала за неделю!!вперед. Всё подтвердили, всё хорошо, а за 2 часа до оговоренного времени мне прислали на почту сообщение, мол не можем найти водителя и ВСЁ!! как хочешь, так и крутись! Я просто в бешенстве. Чтоб ваш бизнес развалился!”

Helpful Report

Здравствуйте! Спасибо за ваш отзыв. Мы сожалеем, что произошла такая неприятная ситуация. Уточните, пожалуйста, номер вашего заказа, чтобы мы могли разобраться в этой проблеме?

“Very Good!”

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Thank you for the feedback! We're glad you enjoyed our service. Hope to see you again.

“It was a nice trip. However it would be good to have English speaking drivers ;)”

Helpful Report

Dear Neco, Thank you for your positive feedback! We're glad that you enjoyed this transfer and we will also work hard on finding English speaking driver to make trip even more comfortable. Hope to see you again!

“all perfect. taxi arrived early, waiting for us ready. Kind person”

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Thank you for your review! We are glad you enjoyed the service and all went smoothly. Looking forward to seeing you again!

“The ride was verh enjoyable and efficient. Thank you!”

Helpful Report

Dear Kaur, Thank you for the feedback! We're glad you enjoyed Kiwitaxi and the ride went well. Hope to see you again!

“The service was really Very good.. The driver was calm and nice.”

Helpful Report

Thank you for the feedback. We're glad you enjoyed our service. Looking forward to seeing you again.

“The cab showed up right on time, the driver was pleasant and courteous and the car was very clean. An enjoyable experience.”

Helpful Report

Thank you for your feedback! It's good to know that the ride went well and you enjoyed the transfer. Hope to see you again!

“Good price, the driver was waiting on time.”

Helpful Report

Thank you for the feedback. We're glad to hear you enjoyed our service. Hope to see you again!

Kiwitaxi is rated 4.6 based on 1,171 reviews