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kin. Furniture & Design Store Reviews

5.0 Rating 1,968 Reviews
99 %
of reviewers recommend kin. Furniture & Design Store
5.0
Based on 1,968 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read kin. Furniture & Design Store Reviews

About kin. Furniture & Design Store:

kin. Furniture & Design Store - We bring together a range of products from the leading Scandinavian design brands such as HAY, Muuto, &Tradition, Carl Hansen & Son

As a small independent store in the heart of Edgbaston, Birmingham we curate and have a passion for everything we sell. We listen to what our customers need, and are proud to deliver a personal, friendly service with every purchase.

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Competitively priced -well packaged-arrived swiftly.
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Item came really nice and quickly in perfect condition!
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I have not received the item and I have emailed and had no response with regards to this
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Hi Alexandra, We have received no prior email from you on this issue. Checking your order this was dispatched with Royal Mail on the next working day as we promise, and I can see from the tracking that there was a failed delivery attempt. I can check with Royal Mail when this is due to be redelivered now we are aware of your issue. I am upset to see you felt it necessary to give a 1 star through no fault of our own. Thanks Lewis
A very efficient and pleasant company to deal with. I ordered the Hay coffee press as a gift for my husband and it arrived very quickly and beautifully, (practically) packaged. Wouldn’t hesitate to order again from them.
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Product arrived damaged. Sent Kin several emails and left voicemails (they never answer the phone) to request replacement. No response in over a week so requested return via their website and still no response.
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Quick delivery and lovely items. Thanks again!
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Posted quickly and packed delicate items well with recycled materials! Would happily recommend.
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Vase from Muuto design is perfect 🤩 Thank you so much Kin
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Really prompt delivery and love my purchase
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Communication great throughout. Love the product, great new addition to our house!
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The order arrived promptly and well packaged. Loved the product. All in all a good experience.
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I have been a Kin customer for approx 5yrs. They offer a lovely range of beautiful gifts, that are always carefully packaged and delivered very quickly. Thank you and I will be back soon!
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I love my new journals, great material and are so pretty!
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LOVE Kin. They have the best selection of Baggu’s - which I am kind of obsessed with and always buy as gifts. Price point is excellent at Kin as is service and delivery.
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I bought a lampshade in Nov 2022 and although it only arrived in February 2023 due to long production times, I'm very happy with the product. Customer service were exceptionally helpful and polite.
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Wonderful lamp and communication, thank you!
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Well-packaged and well-priced.
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Great gift for a great price! My partner was lusting after a Hay toaster and so glad I found it from you - always great to support independent stores.
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Fast postage, good value, great choice of products and brands. No issues -would buy from Kin again.
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Friendly customer service - good range of products - cute showroom
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kin. Furniture & Design Store is rated 5.0 based on 1,968 reviews