kin. Furniture & Design Store Reviews

Name: kin. Furniture & Design Store
Address: Unit 2 Stirchley Trading Estate, Hazelwell Road, Birmingham, Birmingham
Rating: 4.95

5.0 Rating 1,968 Reviews

99 %

of reviewers recommend kin. Furniture & Design Store

5.0

Based on 1,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About kin. Furniture & Design Store:

kin. Furniture & Design Store - We bring together a range of products from the leading Scandinavian design brands such as HAY, Muuto, &Tradition, Carl Hansen & Son

As a small independent store in the heart of Edgbaston, Birmingham we curate and have a passion for everything we sell. We listen to what our customers need, and are proud to deliver a personal, friendly service with every purchase.

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kin. Furniture & Design Store 5 star review on 10th July 2023

M Pinkerton

kin. Furniture & Design Store 5 star review on 10th June 2023

kin. Furniture & Design Store 5 star review on 10th November 2022

Anonymous

Anonymous // 01/01/2019

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“Great service, slightly cheaper than other sites for the product I bought. Delivery company used was efficient and easy to track and arrived in the time slot. All in all a great service and very cool product. Would definitely use Kin again.”

Helpful Report

Thank you so much for your amazing 5 star rating of Kin! We are so glad that you enjoyed our great service and cool product. We are really happy to see that our delivery company was efficient and got your product to you on time. We appreciate that you would choose to use us again in the future and we look forward to seeing you back with us soon!

“No free returns.”

Helpful Report

Hi Christina, Thanks for taking the time to leave a review. We don’t offer free returns, and we try to make this clear before purchase (it’s set out on our Delivery & Returns page and at checkout). We’re sorry to see this resulted in a 1-star review, particularly as everything else with your order appears to have gone smoothly. If you need anything, please do feel free to reach out to us, we are always here to help. Thanks, Lewis

“Lovely oil and vinegar pourer, --arrived safely! Cheers”

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Hello, Thanks so much for your review, it really means a lot to us. We’re really glad to hear that you’re happy with the item, and that it arrived safely. Lewis

“Really happy with my chair. Lovely personal service.”

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Hello, Thanks so much for your lovely review. We’re really glad you’re happy with the chair, and it was a pleasure to help. Lewis

“Lovely products and Good customer service”

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“Really love the little bird I ordered. Good quality, delivery was prompt and I was kept informed of delivery times. It was just what I was looking for to complete my room.”

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“An item I bought from Kin was faulty. Kin contacted the manufacturer, and the item was replaced promptly and without fuss. Very happy customer.”

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“Fabulous!!!!! 😃”

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“Kin has lots of lovely designer home products. As gifts for some good friends I purchased some HAY candles which are quite unusual from KIN. Ordered online and they arrived very promptly in recyclable wrapping”

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“Exelent service”

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“Love the range of products at Kin, off the beaten path - and super fast delivery!”

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“Fast, efficient service from Kin! Our new teapot is beautiful.....very stylish!”

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“I love my chrome flowerpot table lamp! Thanks to Kin for the great deal ✨”

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“Lewis was brilliant at keeping me up to date regarding delivery dates. Customer service was faultless. Will definitely buy from Kim again in the future”

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“Love the craftsmanship of both shelves”

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“Excellent service, product arrived really quickly and well packed.”

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Hi Helen, Thanks so much for the review - glad you love your item. Thanks Lewis

“Absolutely loved the purchase and it arrived a lot quicker than I expected. Website is really easy to browse. Would definitely recommend to family and friends.”

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Hi, Thanks so much for the review - glad you love your item. Thanks Lewis

“Excellent customer service and product!”

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Hi Ruth, Thanks so much for the review - glad you love your item. Thanks Lewis

“I bought two cushions. The price was very reasonable much better than other suppliers and they arrived super quick. All in all 100%”

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Hi Tracie, Thanks so much for the review - glad you love your cushions and our prices. Thanks Lewis

“Unbelievably fast delivery, ordered item in afternoon, delivered next day. Item also cheaper than others and included free delivery. Would definitely use this company again.”

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Hi John, Thanks so much for the review - glad we impressed you with our shipping speeds. Thanks Lewis

“Kin is a wonderful shop with lovely products and extremely helpful staff where nothing is too much trouble. Postage is good value and items are well wrapped and dispatched very quickly too. I love this shop.”

Helpful Report

kin. Furniture & Design Store is rated 5.0 based on 1,968 reviews