King & McGaw Reviews

Name: King & McGaw
Address: New Road, Newhaven, West Sussex
Rating: 4.88

4.9 Rating 5,949 Reviews

99 %

of reviewers recommend King & McGaw

4.9

Based on 5,949 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01273 511 942

Email:

web@kingandmcgaw.com

Location:

New Road,
Newhaven
West Sussex
BN9 0EX

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King & McGaw 5 star review on 10th May 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Picture arrived damaged. Looks like some one has trod on it. The staples holding the perspex were all bent and the frame was dented. I'm a very busy man so have no time to mess about returning items. Won't be back for more.”

Helpful Report

Posted 7 years ago

Dear Chris, Thank you for your order & feedback. We are sorry to hear you have received a damaged order, we are currently looking into how that occurred. I have just emailed you directly regarding arranging a replacement order. Apologies for all disappointment caused. Kind Regards, Jane

Posted 7 years ago

“Rude and dishonest staff, I would advise against shopping here.”

Helpful Report

Posted 7 years ago

“I have ordered two Andy Warhol´s prints on January 13, 2018. We check at our post-office daily, but nothing arrived so far. The data of my order are: Account No 601887 Customer order No K336087 Order No OR486954 Invoice No SI492453 Order date 13JAN18 Invoice date 15JAN18 The prints were intended as a gift to my grand daughter. Unfortunately I have to improvise due to the above situation. We were really disappointed. Hope to get clarification and also the ordered items soon. Sincerely, Jana Tomkova”

Helpful Report

Posted 7 years ago

Dear Jana, Thank you for your order & feedback. We are sorry to hear of your disappointment of not having yet received your order. I have just directly emailed you with tracking details & more further information. Kind Regards, Jane

Posted 7 years ago

“I love this product but it arrived damaged three times!”

Helpful Report

Posted 9 years ago

“Packaged terribly, received my print bent.”

Helpful Report

Posted 9 years ago

Hi, Thank you for your review. My colleague has contacted you directly and has arranged for a replacement to be sent. Please accept our sincere apologies for the inconvenience caused. Kind regards, Emma

Posted 9 years ago

“Have not received yet. Thursday, 5/28/15.”

Helpful Report

Posted 10 years ago

Hi, Thank you for your review. I have sent you an email directly but I can see that your order has now been delivered. Kind regards, Emma

Posted 9 years ago

Dear Sheila, We are sorry to hear that your order has not yet arrived. We can confirm that your order left us on the 19th of May 2015 and we would expect deliveries to America to take approximately 10 working days to arrive. We have checked the tracking details and it would seem that the order has been delivered today 29th May 2015. We hope this is the case, but if there are any problems, please do let us know. Kind regards Marie

Posted 9 years ago

“Having spent time and money on redecorating a room to suit a balanced group of three paintings that were on sale in this companies Internet site they could not supply the three I had asked for. I am now stuck with two which will end up in a drawer as I seek another three from some other supplier. They did apologise for not supplying the pictures I had chosen despite being on offer and graciously did not charge me for the missing picture. They do have a great web site which is worth looking at to help in choosing a work of art ,but be warned it may not be available when ordered.”

Helpful Report

Posted 10 years ago

“Poor quality. An overpriced poster. Extremely disappointed. Will not recommend or use again.”

Helpful Report

Posted 10 years ago

“I am afraid I received the wrong picture then after getting the right one I went to send the wrong one back but the postage I got to send it back was out of date and I had to pay the potage of £5 so I was not happy with the service.”

Helpful Report

Posted 10 years ago

“Very well packed as described quick delivery forgot code to reorder”

Helpful Report

Posted 10 years ago

“I expected a canvas. Received a print. Poor quality too. Very. Did appointed. Will not be using you again and will not be recommending you either. Regards. Mr Hunter”

Helpful Report

Posted 10 years ago

Thank you for your feedback. We are very sorry to hear that you are disappointed with your order. I have had a look into this and can confirm that it was a paper art print that was ordered and this is what you have been charged for. We do have a 30 day returns policy so you are welcome to return the print to us for a full refund if you wish. You can contact us directly on 01273 511942 or via email at customercare@easyart.com.

Posted 10 years ago

“Prints are good quality and customer service is good but they have raised the prices for their canvas prints by 37% in the last 6 months. Totally unjustifiable. Prints are good but being ripped off isnt!”

Helpful Report

Posted 10 years ago

“Not arrived yet a week after placing order”

Helpful Report

Posted 10 years ago

We are very sorry to hear that your order has not arrived, we can confirm that the order was despatched on time on the 25th of September with Royal Mail. As per your telephone conversation with my colleague earlier today please do not hesitate to get back in touch should the order not arrive with you.

Posted 10 years ago

“WE NEVER GOT OUR ORDER !!!!!!!!!!!”

Helpful Report

Posted 11 years ago

Dear Donna, we are very sorry to hear that your order has not yet arrived. We can confirm that your order left us on the 25th of March 2014 and is on its way. Unfortunately, orders to the United States sent by standard airmail can take a little while to arrive. We do hope that your order is soon with however if it has not arrived by the end of next week please do not hesitate to get back in touch with me at customercare@easyart.com. Kind regards Marie.

Posted 11 years ago

“I have tried to contact you with regards to my purchase but have never received a reply. After receiving my ordered picture I found that it is much smaller than expected as there is a large border around it and is now useless.”

Helpful Report

Posted 11 years ago

King & McGaw is rated 4.9 based on 5,949 reviews