Kilt Society Reviews

Name: Kilt Society
Address: 170B Great Junction Street, Edinburgh
Rating: 4.84

4.8 Rating 5,816 Reviews

99 %

of reviewers recommend Kilt Society

4.8

Based on 5,816 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9225

Email:

hello@kiltsociety.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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Kilt Society 5 star review on 21st August 2022

Richard Gaddis

Kilt Society 5 star review on 30th July 2022

Maria Thompson-Slaven

Kilt Society 5 star review on 20th June 2022

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant product. I choose Buchanan Autumn wool tarten rug for the rich colours., wasn't disappointed Beautiful snug rug,”

Helpful Report

Posted 10 years ago

Thank you very much for your feedback! I am so pleased to hear that you have been happy with your order. Your kind comments really are appreciated, I do hope we will see you back with us again in the future ~ Mel

Posted 10 years ago

“Very fast shipping. Kilt fits great. Cannot wait to wear.”

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Posted 10 years ago

I am so pleased to hear you are happy with your order! Thanks ever so much for taking the time to leave us such a kind review! I do hope we will see you back with us again ~ Mel

Posted 10 years ago

“Delivery was late because of a back order. Once I contacted the company asking where the order was, they shipped it in 2 days. Loved the kilt. My grandson wants to wear it all the time and it looks great on him. It is a very well-made garment!”

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Posted 10 years ago

Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with the kilt! ~ Mel

Posted 10 years ago

“The items i ordered were not in stock and i had to wait to get my order, Buyakilt contacted me immediately to inform me of the delay and gave me the option of either cancelling my order, receiving the item they did have in stock or waiting for the who order to be delivered when the all items were in store. I pumped for the latter option, as these are Christmas gifts, now that my order has arrived I'm very happy with the products and the service, the fact that Byakilt kept me in the picture, were apologetic and the fact that i was not in a hurry made it worthwhile. I've used Byakilt in the past and will do so again in the future.”

Helpful Report

Posted 10 years ago

Thanks for using us again. We were glad to hear that you're happy with our service and hope to see you again soon! - Mel

Posted 10 years ago

“I was definitely impressed with how quickly the order was processed and delivered. Was basically 3 days to our doorstep in Canada. Oh note though was the duty and 'service' charges for DHL Express which amounted to close to $65 CAD for a $315 order. Plus we pay our Canadian GST so added up to an extra $80 total. This is just something would be good to inform exporting orders to Canada. Also unfortunately even with careful measurements the size 50S Prince Charlee jacket set is very snug especially over the shoulders. I am an order gentleman so expecting to shrink over the next couple decades so am OK with keeping as we are happy with the quality of the jacket.”

Helpful Report

Posted 10 years ago

Thanks for taking the time to write us such a lovely review Tim. We were so glad to hear you are happy with our speedy service. I'm sorry to hear you were stung with charges when your parcel entered Canada. We remove UK VAT for worldwide shipping but unfortunately any added fees are out of our control. I really hope you enjoy wearing your jacket and hope to see you again soon. - Mel

Posted 10 years ago

“My order arrived when I was told jt would. Waistcoat fitted fine but two buttons came off first time I fastened them so I had to re sow them back on.”

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Posted 10 years ago

Thanks so much for taking the time to leave us your review. I was disappointed to learn that a couple of buttons came off so have passed this information on to our product department. I'm glad you were happy with the fit and hope you you were otherwise satisfied with the quality of your waistcoat - Mel

Posted 10 years ago

“Very happy with kilt for our 9 month son. Took longer to arrive and had to chase up but happy with it when it arrived. But would advise to order in plenty time”

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Posted 10 years ago

Thanks so much for taking the time to leave us your review. I'd like to offer my apologies that you had to chase up the delivery with ourselves. In the rare event there is a delay on any of our items we do our best to let you know so I'm sorry this wasn't the case. However, I am so pleased to hear that you're happy with your order! - Mel

Posted 10 years ago

“thank you , everything looks good and I´m sure, I´ll buy again. kindly regards Thomas Kruse”

Helpful Report

Posted 10 years ago

Hi Thomas, Thanks for your review. I'm pleased you are happy with your purchase. Look forward to helping you out again. ~Rach

Posted 10 years ago

“Efficient dispatch. I collected the items from my local carrier depot at 8:00 in the morning after I was notified of the arrival as that was easier option for me.”

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Posted 10 years ago

Hi Michael, Thanks for taking the time to leave a review. We do try and get our items out just as fast as possible and it means a lot that you appreciate this. Thanks again for the good feedback. ~Rach

Posted 10 years ago

“I ordered the Standard Jacobite Ghillie shirt in white, it arrived quickly to my door in North Carolina, (4-5 days). I am going to wear it to work tomorrow!”

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Posted 10 years ago

Hi Andrew, I hope you got lots of great comments when you wore your shirt to work. Thanks for the good feedback. ~Rach

Posted 10 years ago

“Merchandise arrived quickly and was as shown on web site. We were kept up to date with progress of order. Overall a good experience”

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Posted 10 years ago

Hi George, Thanks so much for taking the time to leave us kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 10 years ago

“Very pleased with kilt and other items. Timely delivery! Fit great! Just would like a way on site to convert currency.”

Helpful Report

Posted 10 years ago

HI Todd, thanks very much for your kind review! I am really pleased to hear that you have been happy with your order, You can indeed change the currency on our website. If you just click the wee flag at the top of the page you should be able to see the prices in several different currencies. I do hope that we will see you back with us again in the future ~ Sam

Posted 10 years ago

“Very efficent service but expensive.”

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Posted 10 years ago

Hi Christopher, Thanks for your feedback. Unfortunately we've not been able to get these at a lower price just yet so it does work out quite expensive for individual buttons. We can always ship with larger orders in the future (if you're placing one). ~Rach

Posted 10 years ago

“Good quality for the price and arrived well packaged in good time. No complaints.”

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Posted 10 years ago

Hi John, Thanks so much for your kind review, I am really pleased to hear that you are happy with your order. It would be really good to hear if you had any comments on how we might have gotten a 5 star review from you. We love all feedback, it helps us be better. I hope to hear from you soon ~ Sam

Posted 10 years ago

“We bought a number of items - kilt socks adult and child both very nice quality. We also bought a kilt pin which was on promotion. This too was attractive and very good value. The last item we bought was a boys (2yr old) ghillie shirt. It was of good quality from a material point of view but the collar was so wide it was totally out of proportion to the rest of the shirt and didn't lie well on the childs collar. This item is going to be returned. Apart from the shirt we were satisfied with the other items and wouls shop here again.”

Helpful Report

Posted 10 years ago

Hi Allan, Thanks very much for your review. I am so pleased to hear you are happy with your order. Thank you very much for letting us know that the children's ghillie shirt is not suitable. Here is a link to our returns page for you to send it back to us http://buyakilt.com/info/returns I do hope we will see you back with us again ~ Sam

Posted 10 years ago

“i am satisfied with your services, and delivery. Articles are of good qualities.”

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Posted 10 years ago

Hi Jean Pierre, Thanks for taking the time to leave feedback. It's great to hear that you were happy with the quality of your purchase. ~Rach

Posted 10 years ago

“Ordered a pair or brogues. The pair delivered were the wrong size, but the speed of replacement was very good - with no request for prior return of the wrong ones nor for a further payment to cover the second pair pending return of the original pair and claim for refund Excellent service (assuming they keep the promise to refund the cost of the postage of the wrong pair back to them!)”

Helpful Report

Posted 10 years ago

Hi Keith, Thanks for your feedback, apologies for the original error. I see that a refund has now been made to your account so hope everything is now in order. Thanks again ~Rach

Posted 10 years ago

“We were a little concerned that the flashes were not going to arrive in time. My cousin in France informs me that they arrived just in time and completed his grandson's outfit. Thank you for arranging to change the delivery direct to him. Our grandmother originally lived in Leith and he is very proud of his Scottish heritage so he may well be interested in future items.”

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Posted 10 years ago

Hi Mary, Thanks for your review, so pleased the flashes made it in time. I'm sure they looked great with the outfit. Thanks for using a Leith based company! Glad you found us. ~Rach

Posted 10 years ago

“Staff friendly and helpful. Service very efficient. Kilt was perfect Thank you”

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Posted 10 years ago

Hi Amanda, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase and the service from the team. ~Rach

Posted 10 years ago

“Excellent quality shirt at very low price and fast delivery. Would def recommend and use again.”

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Posted 10 years ago

Hi Linda, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. I hope you get many years use out of this and think of us again for any future purchase. ~Rach

Posted 10 years ago

Kilt Society is rated 4.8 based on 5,816 reviews