Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.72

4.7 Rating 1,167 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 26th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time, excellent quality, granddaughter loves her kitchen”

Helpful Report

“Hooga Kids Wooden Play Kitchen with 7 Utensils - Mint This is a really lovely kitchen. Easy to assemble and a good quality product. There was a slight bit of damage to one side of the kitchen unit but the company were quick to send out a replacement. Our 3 years son really likes to play with this kitchen. It’s not too big either! Very good product.”

Small Smart 5 star review on 6th April 2022

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“Product arrived quickly, all parts and assembly pieces present. Took my husband a few hours to assemble but it was well worth the time as it’s sturdy and looks exactly the same as the picture”

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“Thank you Small Smart. You kept us informed and our purchase was delivered to time. Love the Elephant Box it was just what we needed to store extra cot linen.”

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“Product was perfect, as described. Fast shipping - great service :)”

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“Easy to order, very happy with the product (a balance bike). Delivery was quick and I was kept updated on the delivery process. Very happy and would order again.”

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“Daughter loves it. Well made. Would recommend”

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“My granddaughters love it”

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“thank you. lovely baby mat”

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“Great customer service and support. Delivery company UPS were rubbish but issue was rectified by Small Smart promptly.”

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“Outstanding customer care I cam not recommended enough I made a mistake on my postcode the shop called me when dpd could not deliver and arranged it all to be sent the next day for my daughters birthday. Product is fantastic quality too 100000% recommend thank you”

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“Great item, looks solid and cool. Arrived quickly, well packaged. Purchased for my 5yo so wanted something not easily breakable, that doesn't leak, is easy to carry and cool looking - the B.Box water bottle has it all! Thanks.”

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“Excellent service and good quality, sustainable products”

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“My granddaughter adores the mouse. It's so cute and great to keep with her if she feels anxious. It's really made well. Perfect packaged and lovely in the tissue too.”

Small Smart 5 star review on 26th February 2022

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“Excellent service, friendly competent customer service assistant!”

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“A lovely product very well made and easy to assemble, quick delivery too”

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“Good product, but poor instructions - which were actively misleading at times.”

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“Amazing wooden kitchen, my kids love it.”

Small Smart 5 star review on 16th February 2022

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“Excellent unit my daughter plays really well with it, it was easy to put together (still took me two hours though) but the instruction manual is hard to follow because the pictures aren’t zoomed into the pieces so hard to tell with certain directions… not a deal breaker but I’d recommend they really review the instructions and take some tips from ikea. Otherwise lovely strong unit and has been able to handle my daughters tantrums when she yanked open the cupboard doors!”

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“Order was delivered on time as was confirmed. I made an error when I placed the order but the customer service was fantastic, they put it right! Marvellous team and their website!!”

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Small Smart is rated 4.7 based on 1,167 reviews