Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.72

4.7 Rating 1,167 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 26th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service. Product good quality and lots of sensory toys .”

Helpful Report

“Very good customer service. Delivered the next day A*”

Helpful Report

“My daughter has Autism and will only wear the exact same pair of Lelli Kelly school shoes. Thankfully I managed to find them stocked with Small Smart and at a discounted price too! Delivery was fast and within their timescale, customer service responded to my query regarding returns within a couple of hours (out of standard hours too!) You do have to pay for the return postage yourselves but isn’t a huge problem. I returned and reordered half a size bigger without any issues. Will definitely purchase from again.”

Helpful Report

“Wonderful product, well packaged with fast dispatch and delivery. Highly recommended.”

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“I never leave reviews but just have to say I’m so happy with this website. The colours of baby cups and plates are stunning, we’ll be ordering as soon as our little one is old enough. We have the 2-1 high chair for our newborn and we couldn’t be happier. It means he can sit up at the table with us which he loves as he is very alert. The height is very adjustable and we can choose whether he is lying down or sitting up (his neck is very strong for 2mo!) We had another high chair for later when he starts eating but actually this one is going to do us as the table that comes with it is very sturdy and a good size. I hadn’t ordered from this site before so wasn’t sure and the chair was a ridiculously good price so we didn’t know what we’d be getting! But I’m so happy I found it. Excellent delivery too, arrived next day!”

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“Really happy with purchase and speedy delivery. Would recommend”

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“Ordered a lego table for my little boy. I'm so pleased with it. It was on sale and the price was unbelievably good. Absolute bargain. High quality and perfect size. Looks beautiful. Paid for it to be delivered the next day and it arrived perfectly on time. Thank you!”

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“Great shop, sent my item quickly and it came as described, I'll definitely use again”

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“I ordered one day and it was delivered the next ! Fantastic, beautifully wrapped , very happy customer thanks”

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“Fab customer service, unfortunately a couple of parts were damaged on delivery, the customer service team replied really quickly, even over the weekend. The replacement parts were sent out to me with no issue within a few days. The play kitchen is lovely quality, really happy with my order. Would highly recommend small smart.”

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“Very pleased with the bag I received and even more on the amazing price . The bag is very strong and well made , also fits in everything you need for baby .”

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“Delivered quickly and change bag was as described Very pleased”

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“Just perfect. The best range of Maileg perfectly packed with great service. Thank you so much, I will be shopping again!”

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“Very quick delivery, quality product received. Very happy overall”

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“The quality and price of products was excellent. One of the items in the order were missing when arrived but the customer service were great and quick to rectify.”

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“Excellent service & extremely quick delivery! Fab range of products at great prices too, something for everyone & can thoroughly recommend!”

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“Hi I’m Isla and I’m going to be 4 very soon. Apparently my Granny has bought me a lovely Grey and White wooden kitchen for my Birthday. However I’m not allowed to see it until the BIG DAY so will have to leave my review until then. Granny however is very pleased with the service she received from Small Smart and the delivery was very quick and arrived exactly when it was supposed to do, so 10 out of 10 for that. Granny is hoping I’m going to be very pleased with my new kitchen and says she is very envious as she would like a new kitchen also! Bye for now and I will let you know what I think of my kitchen once my birthday arrives. Love Isla ( nearly 4)”

Helpful Report

“Great online store with Fantastic quality products. Delivery was very quick. Very happy with my purchase and will be buying from this company again in the near future. Many thanks.”