KIDLY Reviews

Name: KIDLY
Rating: 4.87

4.9 Rating 22,591 Reviews

98 %

of reviewers recommend KIDLY

4.9

Based on 22,591 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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1075

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience with KIDLY, ordering and delivery was easy.”

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Posted 1 month ago

“Everything is fine with the ordering and products but you guys send out too many emails. I am to the point of just deleting anything I see from KIDLY - and it needn't have come to this if you had left me alone - but I get emails every day it seems, about offers, promotions, requests for reviews... It's too much, stop it please”

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Posted 1 month ago

“Great customer service”

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Posted 1 month ago

“Always a great selection of products and customer service is spot on.”

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Posted 1 month ago

“I’ve come to expect a high standard from Kidly and they did not disappoint.”

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Posted 1 month ago

“Beautiful product, great quality.”

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Posted 1 month ago

“Great products and really quick and efficient service”

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Posted 1 month ago

“I paid extra to have premium delivery, as was needed Saturday. I checked after ordering and they’d confirmed it would be dispatched Friday and delivered by Saturday, but it didn’t come until Sunday. The information was showing it hadn’t been dispatched Friday as advised. I messaged to advise of this but it didn’t feel like Rose/Rosie really listened. I’d already explained I’d paid extra to receive the order Saturday, and she’d apologised. And then continued to advise me it had been infact delivered.. which wasn’t my issue, as I’d already stated I’d received it but it was late. I let her know of this and then was offered 10% discount, on the same day you announced a 10% discount across the website any how. Was a little disappointed, especially when I felt like my messages had not been read or considered when responding.”