KIDLY Reviews

Name: KIDLY
Rating: 4.87

4.9 Rating 22,668 Reviews

98 %

of reviewers recommend KIDLY

4.9

Based on 22,668 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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1075

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a great selection of products and customer service is spot on.”

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Posted 1 month ago

“I’ve come to expect a high standard from Kidly and they did not disappoint.”

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Posted 1 month ago

“Beautiful product, great quality.”

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Posted 1 month ago

“Great products and really quick and efficient service”

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Posted 1 month ago

“I paid extra to have premium delivery, as was needed Saturday. I checked after ordering and they’d confirmed it would be dispatched Friday and delivered by Saturday, but it didn’t come until Sunday. The information was showing it hadn’t been dispatched Friday as advised. I messaged to advise of this but it didn’t feel like Rose/Rosie really listened. I’d already explained I’d paid extra to receive the order Saturday, and she’d apologised. And then continued to advise me it had been infact delivered.. which wasn’t my issue, as I’d already stated I’d received it but it was late. I let her know of this and then was offered 10% discount, on the same day you announced a 10% discount across the website any how. Was a little disappointed, especially when I felt like my messages had not been read or considered when responding.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“I am impressed with KIDLY and the range of beautiful products.”

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Posted 1 month ago

“Fast delivery. Great customer service. Lovely gifts for our little ones.”

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Posted 1 month ago

“Beautiful books I purchased for my grandchildren for Easter. High quality and fantastic delivery”

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Posted 1 month ago

“I love Kidly clothing items. They are fabulous quality and very stylish. Delivery is fast, too. Here's to many more purchases.”

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Posted 1 month ago

“Great quality and colours”

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Posted 1 month ago

“Really quick delivery”

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Posted 1 month ago

“Great service as always!”

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Posted 1 month ago

“Great, easy purchase and quick delivery.”

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Posted 1 month ago

“Always great :)”

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Posted 1 month ago

“The goods I ordered arrived promptly and in good condition.”

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Posted 1 month ago

“Excellent, the shoes are just lovely, the order was processed quickly, the shoes came quickly. I was very impressed, thank you.”

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Posted 1 month ago

“Fabulous toys for young children. I have bought a variety for both boys and girls and they love them. So do the parents.”

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Posted 1 month ago

“Quick delivery, quality of items are beautiful as always. Never disappointed shopping with Kidly”

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Posted 2 months ago

“Product was ok but returned one some 15 days ago and still no refund. Not first time had difficulties with refund from this company.had to email several times previously to sort wrong refund on previous order. I feel this needs to to resolve as becoming quite an issue and makes one feel like not ordering or recommending to friends.”

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Posted 2 months ago

KIDLY is rated 4.9 based on 22,668 reviews