Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,484 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st December 2024

David Paget

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the Surf Active set we received. Works well in our space and is very comfortable. Great value.”

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Posted 10 months ago

“Excellent work and it’s very good ❤️”

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Posted 10 months ago

“Excellent customer service, enquiries dealt with immediately and parts delivered promptly. ‘Cat’ went out of her way to source and inform us where we could find what we were looking for and also found it at a reduced price, 5* service thank you.”

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Posted 10 months ago

“I bought a Kettler product from Stoves our Us (garden table and four chairs). When I raised a complaint about a flaw in the table it was dealt with promptly and with no quibbling by both Stoves our Us and Kettler. I am very happy with the table and chairs and highly recommend Kettler.”

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Posted 10 months ago

“I bought this last year. I love the the style. The product I can not fault. Strong sturdy. Does what it says you can keep the sun out. Or open the roof up for sunshine. It's breathable stops some wind chill. Depends where you have it. So I love it great to enjoy with the family. I can not put a photo up I'm putting accessories round. Fake decor .”

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Posted 10 months ago

“I recently purchased the Elba 6 person corner suite with coffee table , and it is fair to say I think it's indeed value for money , cushions very plush I may add ; so very comfortable overall a 5 star rating. Furthermore service for Kettler excellent and would definitely recommend the company, in addition to this delivery was on point. One very happy customer .”

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Posted 11 months ago

“Good product, good communication and delivered on time and in good order.”

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Posted 11 months ago

“Bought a very strong sturdy outdoor container. Pretty good website. Easy to locate what I needed. No issues at check out.”

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Posted 11 months ago

“Good quality product”

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Posted 11 months ago

“I cannot fault the service or the price.. Great delivery time and perfect BBQ accessories..”

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Posted 11 months ago

“Great product well made”

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Posted 11 months ago

“Brilliant customer service”

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Posted 11 months ago

“I went directly to kettler to purchase covers for our outdoor furniture as it didn’t come with them when we bought it and carrying all the cushions in and out each time we used it was a bit of a faff.Excellent friendly member of staff took the order for the settee and said she would reserve the chair covers for us when they came back in stock. It arrived promptly and fits like a glove. Brilliantly.”

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Posted 11 months ago

“great product at good price”

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Posted 11 months ago

“Shopped with you before,so I thought I would use you again,very efficient reliable and on time,delivery was also good.”

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Posted 11 months ago

“Excellent quality Very comfortable”

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Posted 11 months ago

“Delivery was fast and efficient.”

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Posted 11 months ago

“Excellent service and quality”

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Posted 11 months ago

“I had a mechanical problem with my Kettler recliner and contacted their Warrenty department. Kat made the process so easy to have a replacement sent out and the faulty one returned. She arranged everything and kept in touch throughout the whole process. I was initially disappointed that the product had failed as had purchased Kettler quality product not expecting any problems but the disappointment was forgotten when they sorted it so promptly, well done Warrenty department.”

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Posted 11 months ago

“Excellent quality”

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Posted 11 months ago

Kettler is rated 4.4 based on 2,484 reviews