Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,486 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought 2 egg chairs. One double and one single. Registration for warranty was easy. The chairs are very well made and sturdy. We are totally happy with our purchase!!!”

Helpful Report

Posted 3 years ago

“really top quality bistro set - excellent value for money - can't fault”

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Posted 3 years ago

“The Palma patio set we purchased is of great quality and is so much better than many others that we have seen for sale elsewhere. You definitely get what you pay for. Our friends have commented as to how comfortable the seating is. We are very pleased with our purchase and have a 3 year warranty as well.”

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Posted 3 years ago

“Bought a set of 2 garden chairs and low table from a garden centre near Nottingham. The chairs are comfortable to sit in, and can stay out of doors all year. The quality of the set is backed up by a generous warranty. Very happy with my purchase.”

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Posted 3 years ago

“Recently purchased a very lovely Panalsol Pagoda through one of Kettler’s outlets (Cambridge home and garden) Really pleased with product, it adds a relaxing look and feel to our garden, quite straight forward to construct and the umbrella folding away when not needed is a clever touch. Not the cheapest item we have purchased for our garden but still that said worth every penny.”

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Posted 3 years ago

“Great that Kettler still produce relevant spare parts 👍 Thank you.”

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Posted 3 years ago

“I moved into a house last year and inherited a Kettler pergola.Kettler colleagues went above and beyond to find and replace a broken part and very happy!”

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Posted 3 years ago

“I bought an expensive Kettler Parasol A small plastic component failed mainly due to "operator error"!!!! Although it was not their fault they took a replacement from a stock item and despatched it free of charge the same day!!! In the end it is always cheapest to buy the best!!! We all need to think hard about the life of products we buy to help reduce emissions”

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Posted 3 years ago

“Thank you for your help”

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Posted 3 years ago

“Perfect fit.”

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Posted 3 years ago

“Superb after-sales service - over twenty years since buying a much-loved garden table, I have been supplied with a replacement leg for it, which was easy to attach thanks to the simple but clever design. Remarkably helpful, friendly help on phone and email. Couldn't be happier.”

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Posted 3 years ago

“Arrived quickly and was easy to order from site”

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Posted 3 years ago

“Excellent service and fits perfect thank you”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Great products”

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Posted 3 years ago

“I spoke to Emily on your help desk as our Kettler Parasol (3m Freestanding Parasol, Grey) bought from John Lewis (Product Code: 82010210) over 2 years ago was damaged in unexpected strong winds, it was not a warranty claim. I e-mailed photos of the damage requesting any spare parts. Within a week the significant part had been sourced and delivered at a total cost of £16 having initially expected to buy a brand new parasol. Great result and thank you Kettler!”

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Posted 3 years ago

“Well made products at reasonable price.”

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Posted 3 years ago

“Looks really good”

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Posted 3 years ago

“Just purchased the Kettler Charlbury Sofa Set and Bench and decided to buy the covers as well. These are the best covers I have ever found. They are really heavyweight material and so well made. David Jennings”

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Posted 3 years ago

“Fabulous. Great fit. Keeps furniture looking today d protected for the winter months”

Helpful Report

Posted 3 years ago

Kettler is rated 4.4 based on 2,486 reviews