Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,484 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st December 2024

David Paget

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We needed to order a cushion cover for our palma suite. I ordered the cover from the kettler website which was straightforward and the item was delivered within days. The company have been very helpful and responsive previously with queries I had last year. Would definitely recommend Kettler 👌”

Helpful Report

Posted 1 year ago

“Great quality and very comfortable mini palma set. Was delivered quickly.”

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Posted 1 year ago

“Great service. Great product. Happy to purchase from Kettler again.”

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Posted 1 year ago

“Fantastic quality very comfortable, well packaged and a fast efficient delivery. Highly recommend”

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Posted 1 year ago

“This company goes above and beyond customer service, well done. Score out of 10, 12.”

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Posted 1 year ago

“Order placed and recived in a timely manner. Easy to deal with and products well made and robust.”

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Posted 1 year ago

“Does the job.”

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Posted 1 year ago

“Easy to order, cheaper price than anywhere I could find, delivered quickly and delivered for free. Highly recommend!”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Always great products , quick, prompt delivery”

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Posted 1 year ago

“We were recently looking to replace our old parasoll and were very pleased to find an item that satisfied our needs perfectly and cheaper from the supplier than our our local garden centre. Overall extremely pleased with the experience and product.”

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Posted 1 year ago

“Very friendly and helpful customer service team. Dealt quickly and helpfully with my query.”

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Posted 1 year ago

“Beautiful furniture, best price and great delivery 5*”

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Posted 1 year ago

“I am very pleased with the barbecue tools and glove we ordered for a gift , especially as they were in the sale . They are both excellent quality and arrived soon after the order was pleased , so very happy customer and will buy a second set of tools when we buy our new barbecue shortly. Thank you.”

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Posted 1 year ago

“Good service from this company, supplying spare parts in a timely manner”

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Posted 1 year ago

“Had exactly what I needed (Everdure BBQ accessories) at a very good price with fast dispatch. Will continue to use and highly recommend.”

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Posted 1 year ago

“Amazing support, they exceeded my expectations purchased a fire pit/table 12 months ago, I had an issue with it and Kettler exchanged it for a new one but also upgraded it to the latest model, I am blown away, would give them more stars if I could. I will be buying their products again! Thanks Kettler!”

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Posted 1 year ago

“I found Kettler customer service exceptional. I had prompt responses and they quickly resolved my problem without any quibble. I feel they went above and beyond to help me. Dawn was very helpful”

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Posted 1 year ago

“You can tell how good a company is by not only their product, which in this case is excellent, but also by their customer service. We had an issue with part of the garden furniture and it was dealt with fast & efficiently. The item was swapped over quickly and we couldn’t be happier.”

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Posted 1 year ago

“Great product”

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Posted 1 year ago

Kettler is rated 4.4 based on 2,484 reviews