Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,484 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st December 2024

David Paget

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality garden furniture”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Kettler! We truly appreciate your support and are thrilled to hear that you are satisfied with our products.

Posted 1 year ago

“Really good quality products.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Kettler! We truly appreciate your support and feedback. We are delighted to hear that you find our products to be of really good quality. Providing top-notch products is always our priority, and your kind words validate our efforts. Once again, we appreciate your review and look forward to serving you with excellence in the future.

Posted 1 year ago

“Easy to erect and quality product”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you so much for your amazing 5-star rating on Kettler! We truly appreciate your support and are thrilled to hear that you found our product to be easy to erect and of high quality. It's feedback like yours that motivates us to keep striving for excellence. Once again, thank you for choosing Kettler. We hope you continue to enjoy our product!

Posted 1 year ago

“Great furniture, great delivery, kept me up to date all the way through. Was missing a couple of stoppers for the feet. Called, answered straight away and sorted it out. Would highly recommend them to anyone”

Helpful Report

Posted 1 year ago

Dear Andrew,Thank you so much for giving Kettler a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our furniture and delivery service. It's wonderful to know that we were able to keep you informed every step of the way, and we apologize for the oversight with the stoppers for the feet. However, we are delighted to hear that our customer service team promptly addressed the issue for you. Your recommendation means a lot to us, and we couldn't be happier knowing that you would highly recommend Kettler to anyone. We value your satisfaction and trust in our brand.

Posted 1 year ago

“Very good quality”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you so much for your fantastic 5-star rating of Kettler! We truly appreciate your feedback and are thrilled to hear that you are satisfied with our product. "Very good quality " - your short but powerful statement perfectly captures what Kettler stands for.

Posted 1 year ago

“Lovely coal scuttle. Great quick delivery!”

Helpful Report

Posted 1 year ago

Thank you so much, Jess, for your amazing 5-star rating of Kettler! We truly appreciate your kind words and feedback. We are delighted to hear that you had a positive experience with us. And we absolutely agree with your sentiment – "Lovely coal scuttle. Great quick delivery!" Your satisfaction is our top priority, and we are glad that our quick delivery exceeded your expectations. It looks great in situ, and we hope you enjoy many years of use from it going forward

Posted 1 year ago

“good product delivered as promised”

Helpful Report

Posted 1 year ago

Dear Peter, Thank you for your 5 star review! We appreciate your kind words regarding our good product, and we are delighted to know that it was delivered as promised. Your feedback motivates us to continue delivering exceptional service and high-quality products to all our valued customers.

Posted 1 year ago

“Looks Greay very pleased”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Kettler! We truly appreciate your support and are delighted to hear that you are very pleased with our product. "Looks great, very pleased" is such a fantastic compliment and it makes us extremely happy to know that our efforts to deliver high-quality products are being recognized by our valued customers like you.

Posted 1 year ago

“Quality good, service excellent too. Just what I would expect having had there products before.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Kettler! We truly appreciate your kind words and support. It's great to hear that our quality exceeded your expectations, and that you found our service excellent as well. We are thrilled to have you as a loyal customer, and we look forward to continuing to provide you with exceptional products and service in the future. Thank you once again for your positive feedback!

Posted 1 year ago

“I don’t normally write reviews but good customer service is rare so when you get it I feel you should comment. I have had my Elba low set for nearly 3 years and it still looks great , thanks to the Kettler cover(definitely worth the extra) but the reason I’m writing this review is because of the excellent service I received from Kat. When I set up the coffee table this year I realised it had lost one of the screw in leg levellers and within 24 hours of contacting customer service, Kat had sourced the bit I needed despite new ones not being in stock and posted it to me free of charge. I am so grateful. It really shows that Kettler value their customers. Highly recommend and many thanks Kat”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've been enjoying your Elba low set for nearly three years now, and that it's still looking great with the help of the Kettler cover. We're especially glad to hear that Kat provided you with excellent service when you encountered an issue with the coffee table. It's wonderful to know that Kat was able to quickly source the missing screw in leg leveller for you, even when new ones weren't in stock, and send it to you free of charge. At Kettler, we strive to provide top-notch customer service, and it's heartening to hear that Kat's efforts made such a positive impact on your experience. Thank you for recommending Kettler, and please don't hesitate to reach out if you ever need anything else. We truly value your continued support and loyalty.

Posted 1 year ago

“very pleased with the purchase and quality of the items and also a great price *thanks*”

Helpful Report

Posted 1 year ago

Thank you, Dean, for your outstanding 5-star rating of Kettler! We truly appreciate your support and are thrilled to hear that you are very pleased with your purchase. It's fantastic to know that you found our items to be of excellent quality and at a great price. We are grateful for your kind words and your satisfaction means the world to us. Thank you again for choosing Kettler!

Posted 1 year ago

“A Company that provides quality products and outstanding customer service.”

Helpful Report

Posted 1 year ago

Dear Belinda, Thank you so much for giving Kettler a glowing 5-star rating! We truly appreciate your kind words and are thrilled to hear that our products have met your expectations. At Kettler, our goal is to provide quality products and outstanding customer service, so it's extremely rewarding to know that we have succeeded in doing so for you. Thank you once again for your support and for being a valued customer of Kettler.

Posted 1 year ago

“A Brilliant product which is stylish and comfortable. Delivery service was good too and the day bed was well packed. Very pleased with everything.”

Helpful Report

Posted 1 year ago

Dear Estelle, Thank you so much for your fantastic 5-star review of Kettler! We truly appreciate your kind words and the time you took to share your experience. We are thrilled to hear that our product exceeded your expectations in terms of style and comfort. Our team works hard to ensure that every detail is taken care of, including the delivery service and packaging, so it's delightful to know that you were pleased with both. Your satisfaction is our top priority, and we are grateful for the opportunity to have served you. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you once again for your kind feedback, and we hope to have the pleasure of serving you again in the future!

Posted 1 year ago

“Cover as described, arrived quickly and advised of eveything along the way.”

Helpful Report

Posted 1 year ago

Dear Andrew, Thank you so much for awarding Kettler with a 5-star rating! Your feedback is greatly appreciated. We are thrilled to hear that you found our cover to be as described, and that it arrived quickly. Our team takes pride in delivering excellent customer service, and we are glad to hear that we kept you informed every step of the way. Thank you once again for choosing Kettler, and if there's anything else we can assist you with in the future, please don't hesitate to reach out to us.

Posted 1 year ago

“Purchase of grey wood protection was so easy to use and made the table look like new as well as protecting the wood which it was purchased for”

Helpful Report

Posted 1 year ago

Dear Philip, Thank you so much for your fantastic 5-star rating of Kettler! We greatly appreciate your support and feedback. We are thrilled to hear that you found the purchase of the grey wood protection to be easy to use. Our top priority is ensuring that our customers have a seamless experience with our products. It's wonderful to know that the protection not only made your table look like new but also effectively protected the wood, just as it was intended for. Once again, thank you for choosing Kettler and for taking the time to share your positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Wishing you continued enjoyment with your Kettler table!

Posted 1 year ago

“Perfect fit and good quality quick and prompt delivery”

Helpful Report

Posted 1 year ago

Dear Lindsey,Thank you so much for your glowing 5-star rating of Kettler! We truly appreciate your kind words and feedback. We are thrilled to hear that our product was a perfect fit for you and that you found the quality to be exceptional. Our team works hard to ensure that every item we deliver meets the highest standards.

Posted 1 year ago

“Excellent products at realistic prices. Customer services were very helpful and resolved a product problem swiftly and efficiently”

Helpful Report

Posted 1 year ago

Dear Simon,Thank you so much for taking the time to leave us a fantastic 5-star rating for Kettler! We appreciate your support and are thrilled to hear that you had a positive experience with our products. We strive to offer excellent products at realistic prices, and it's great to hear that you found them to be just that. Our customer services team is always here to assist, and we're delighted that they were able to swiftly and efficiently resolve any product problem you encountered. Thank you once again for choosing Kettler, and we look forward to serving you in the future!

Posted 1 year ago

“We are extremely pleased with our purchase.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Kettler! We are extremely pleased to hear that you are satisfied with your purchase. Your support means the world to us, and we deeply appreciate your kind words. If there is anything else we can assist you with or if you have any questions, please don't hesitate to reach out. Thank you once again for choosing Kettler. We hope to serve you again in the future!

Posted 1 year ago

“Quick delivery at good price”

Helpful Report

Posted 1 year ago

Dear Graham, Thank you for taking the time to rate Kettler with five stars! We greatly appreciate your positive feedback and are thrilled to hear that you had a satisfactory experience with us. Furthermore, we are pleased to inform you that we are committed to providing excellent service, including quick delivery at a good price. Your satisfaction is our top priority, and we are constantly striving to exceed your expectations. Once again, thank you for your fantastic rating. We look forward to serving you in the future.

Posted 1 year ago

“Great service and products. Had two recent interactions , first to purchase some maintenance products for my Kettler garden lounge furniture which came very quickly and seem a good product. Second was to enquire about a product that was currently out of stock online and when it would be available. The customer service contact responded very quickly with information and they would reserve it when in in and will contact me so I caan purchase and get it delivered.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Kettler with five stars! We truly appreciate your support and are delighted to hear that you had a positive experience with our service and products. We are thrilled to know that your recent interactions with us have been nothing short of excellent. It is great to hear that the maintenance products you purchased for your Kettler garden lounge furniture arrived quickly and met your expectations. We take great pride in providing top-notch products that live up to our customers' expectations. Moreover, we are equally pleased to learn that our customer service team was able to assist you with your inquiry about an out-of-stock product. We understand how frustrating it can be when you're unable to find the specific item you're looking for, and we are glad that our team promptly provided you with the information you needed. Rest assured, we will reserve the product for you and ensure a hassle-free purchasing and delivery process. Once again, thank you for your five-star rating and kind words. We value your continued support and look forward to serving you again in the future. If you have any further questions or require assistance, please do not hesitate to reach out. Best regards, Kettler Customer Support Team

Posted 1 year ago

Kettler is rated 4.4 based on 2,484 reviews