Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,486 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality i have two of these now”

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Posted 5 years ago

“Fast service and brilliant product”

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Posted 5 years ago

“Great products and quality”

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Posted 5 years ago

“Excellent product and delivered quickly”

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Posted 5 years ago

“Great service from Kettler and the replacement hinges were a great fit would definitely buy other products from Kettler knowing that you can get the proper spares if they are ever required.”

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Posted 5 years ago

“Arrived quickly and was exactly what we needed”

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Posted 5 years ago

“After getting my Roma table and chairs out of the shed after the winter I noticed the nut and some of the spacers were missing from a chair leg. I wrote to Kettler as I could not find on their spares page. 3 days later a couple came in the post. Absolutely delighted what great customer service. Thanks very much Dean Byford and team”

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Posted 5 years ago

“Quick delivery of the parys”

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Posted 5 years ago

“Replaced our table, no fuss.”

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Posted 5 years ago

“we had problems with our garden furniture, which was turning rusty after less than 3 years. Kettler promptly replaced all the furniture, without quibble, and took away the old furniture.”

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Posted 5 years ago

“Very efficient”

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Posted 5 years ago

“Very efficient response to my claim under warranty to replace chairs which had signs of rust. Nice to see real service does still exist.”

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Posted 5 years ago

“For a number of year Kettler has always been the manufacturer we choose when buying new garden furniture because of their build quality, and style and this is this first time I have ever encounter a quality issue. The claim process was simple and within 24 hours of completing the online claim form I was advised that the products would be exchanged and I was called by a member of the Kettler customer services team who scheduled the delivery of my new product and collection of the faulty ones. A five star service from a five star company, well done Kettler.”

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Posted 5 years ago

“Honoured the 5 year guarantee, keeping me informed of the availability of the replacements and arranging delivery to suit my availability. Excellent staff and service.”

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Posted 5 years ago

“Kettler dealt with the matter very professionally. No problems at all.”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“My Kettler table had a small fault in the paintwork causing rust to develop. The Kettler team were outstanding in dealing with this. I thought perhaps some touch up paint would sort it but Kettler insisted on replacement and arranged everything. I am really impressed with this level of service, a good indicator of how they value not only their products but also their customers. Well done Kettler. I will certainly buy from them again.”

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Posted 5 years ago

“Following speaking to Scotsdales Cambridge last year the issue of the sofa was resolved and delivered recently when new stock arrived. The staff at Kettler were helpful and brilliant. The quality of the product is very good and surpasses the competition.”

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Posted 5 years ago

“Super rower”

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Posted 5 years ago

“replaced garden furniture that was starting to rust without any quibble , and very quickly and efficiently”

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Posted 5 years ago

Kettler is rated 4.4 based on 2,486 reviews