Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 684 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 684 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 10th July 2025

811

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With a decorator already booked a last minute decision to replace the back door for my parents. Service from start to finish was top class & whilst only a single upvc door Kettell pulled out the stops to fit within just over a week. Door is a quality product with extra security lock as standard. So impressed we’ve now placed an order for internal Aluspace double doors for ourselves. Highly recommend if you want first class service and a quality product at a sensible price.”

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Posted 1 year ago

Thank you for the great review. Great to hear you have ordered a door for yourself, we look forward to working with you again.

Posted 1 year ago

“Excellent work and products, prompt, thorough and tidy. A great price too.”

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Posted 1 year ago

“We are extremely happy with our new windows and front door. The 2 fitters Will & Jack are a credit to your company, they were thorough, friendly, polite, arrived on time, cleaned up after themselves and treated our home with respect. I will upload photos once the facias and guttering are completed. We would definitely recommend kettell to others. Thankyou.”

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Posted 1 year ago

“My third installation (fourth if you count my old property) so I'm familiar with whole process and the materials used. Out of the four this was install that I was best pleased with. I specifically requested that Will be the fitter this time around having observed him working two years ago/2nd visit and he is the main for why we were so happy. Jack, of course was also fantastic and will learn a great deal from Will. I have run two companies since since 2008, employing 30 staff at its peak. I would be proud to have these guys representing my company so please take care of them as the finished article is only as good as the fitter. Getting ahead of the following question, I would certainly recommend Kettell to anyone local I that I know who would be considering having work carried out.”

Kettell Doors & Windows 5 star review on 22nd February 2024

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Posted 1 year ago

Dear Adam, Thank you again for giving us a 5-star rating for your experience with Kettell. We greatly appreciate your feedback and are thrilled that you were pleased with your installation for the 4th time! Think that is a record for us, as the most returned customer! :) We absolutely agree with you on your comments regarding Will & Jack in our team. We will certainly take care of Will, Jack, and the rest of our team, as we believe that a successful installation depends on skilled and dedicated fitters like them. If you ever come across anyone in your local community who needs similar work done, please don't hesitate to recommend us. We would be honored to serve them as well. Once again, thank you for your support and for choosing Kettell. Here's to the next time! Best regards, Lisa

Posted 1 year ago

“After visiting several double glazing showrooms we decided to use Kettell for our installation of porch door and side panel. The service was excellent from being welcomed by Jo at the showroom and then Andy who was so helpful in finding the specification we wanted but couldnt quite get from the competition. The fitters who came to install were superb and nothing was too much trouble, and we were delighted with the finished installation. We would very much recommend Kettells who offered and delivered a quality service and product within a reasonable timescale.”

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Posted 1 year ago

“We had front windows and porch replaced, from start to finish we have had excellent service. Superb quality windows efficiently installed by hard working friendly fitters who tidied up at the end of every day. Thanks to the whole team we will definitely use them again.”

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Posted 1 year ago

“We are so happy we had our new door installed by Kettell today. The thing that stood out was from our initial enquiry to installation was a very friendly and no hassle service and no pressure salesmanship. from Ben, Jo, Lisa , installation team Darren and Jack. Also I couldn't remember the survey team name. So apologies to Survey team Well done to all, we would highly recommended you guys. Vijay and Minaxi”

Kettell Doors & Windows 5 star review on 2nd February 2024

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Posted 1 year ago

Thank you so much, Vijay and Minaxi, for giving Kettell Doors & Windows a 5-star rating! We are thrilled to hear that you had a great experience with us, from your initial enquiry all the way to the installation of your new door. Providing friendly and hassle-free service without any pressure salesmanship is what we strive for. We want our customers to feel comfortable and satisfied throughout the entire process. It's wonderful to know that our team's efforts have been recognized and appreciated. Once again, thank you for recommending us. If you ever need any further assistance, please don't hesitate to reach out. We're here to help! Best regards, Kettell Doors & Windows

Posted 1 year ago

“We cannot recommend Kettell Windows highly enough. They did a fantastic job replacing our front windows & front door to our property, it has literally transformed the look of it completely. The work men did a fantastic job & cleaned up well after they had finished. So pleased with the end result.”

Kettell Doors & Windows 5 star review on 29th January 2024

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Posted 1 year ago

“Professional service from initial enquiry, visit to showroom to completion of work. Friendly, trustworthy established family business local to where we live. Excellent workmanship and finish. Had replacement cottage front door and french doors fitted. Will definitely use again when we replace the windows.”

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Posted 1 year ago

“From the initial enquiry through to completion of the work it has been a smooth process. I have been impressed by the customer service and the high standard of the work carried out.”

Kettell Doors & Windows 5 star review on 20th January 2024

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Posted 1 year ago

“Quality of bi fold doors excellent and very professional installation .”

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Posted 1 year ago

“New Composite front door and back door. Having read reports of pushy salesmen and poor workmanship from some of the larger national companies, we decided to use a smaller family-run business. We don't regret this decision. From the hospitality and friendly (non-pushy) reception and helpful advice we received on our visit to the showroom, to the completion of the fitting, only 4 weeks later, we are unable to criticise any aspect of the procedure. The fitters were friendly, polite and professional and put a great effort into clearing up at the end of the job. We would recommend Kettell Windows without hesitation. Thank you all for a worry-free purchase.”

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Posted 1 year ago

“Great service. Well organised and thorough. Did a great job.”

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Posted 1 year ago

“Kettell has been friendly and supportive of giving us both information and space to make decisions. They have been so easy to work with and quick to reply when we have reached out for more information or the extra questions we had. All the staff we worked with came across with energy through enjoying their jobs which helped for the multiple-day installation we had with multiple people coming and going to fit our windows to a very high standard.”

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Posted 1 year ago

“Everything was good, and on time The fitter made a very good job and installed the door to my satisfaction. Thank-you.”

Kettell Doors & Windows 5 star review on 5th January 2024

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Posted 1 year ago

Thank you for your 5 star rating! We are delighted to hear that everything was good and on time, and that the fitter did a very good job in installing the door to your satisfaction. We really appreciate your kind words. Thank you!

Posted 1 year ago

“Really helpful, honest advice when choosing which door to go for. The fitting date was quicker than expected and the guys that came to fit were great. A very high quality finish down to the caulking. Even had a call from the office after to check we were happy. Would 100% recommend.”

Kettell Doors & Windows 5 star review on 4th January 2024

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Posted 1 year ago

Thanks for the great review Chris! Sure you will be the envy of all your neighbours as its a lovely door choice!

Posted 1 year ago

“Having benefitted from a previous installation by Kettell Doors and Windows a few years ago, we had no hesitation in using them again for this recent work. As before, they were extremely patient in helping us get the right design that we needed. The installation itself was carried out with great care and attention to detail by friendly and professional fitters. Many thanks again for a job well done.”

Kettell Doors & Windows 5 star review on 23rd December 2023

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Posted 1 year ago

Thanks Alex for returning to us & for the great review. It was a pleasure to work with you again on your project & we look forward to the next stage.

Posted 1 year ago

“Great service and quality product . Really pleased with my new windows and will be back for more!”

Kettell Doors & Windows 5 star review on 20th December 2023

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Posted 1 year ago

Thanks for coming back to us for your latest project! Our team love installing these windows & the end result looks great. We await to hear from you for the next phase. Thanks for choosing us, it means a lot. Many thanks Lisa Kettell

Posted 1 year ago

“We are so pleased with our new front door. We visited the showroom and there was plenty of choice and great advice. Fitting of the door only took less than a day and it’s made such a massive difference to the heating in our hallway. Really pleased with the end product.”

Kettell Doors & Windows 5 star review on 19th December 2023

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Posted 1 year ago

Thank you so much, Anne-Marie, for rating Kettell Doors & Windows 5 stars! We think the door looks great & are absolutely thrilled you think so too!

Posted 1 year ago

“We are delighted with our new door and the whole team at Kettell have been very helpful they make you feel very valued as a customer.”

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Posted 1 year ago

Thanks for the review! The Craftsman doors are a real favourite of ours! We look forward to completing the rest of the install in the New Year & seeing the end results of your project!

Posted 1 year ago

Kettell Doors & Windows is rated 4.9 based on 684 reviews